Employment Services Volunteer Intern

About Working Skills Centre
Working Skills Centre (WSC) is a Toronto-based, community-focused nonprofit organization dedicated to helping individuals strengthen their skills, overcome employment barriers, and achieve their career goals. We work with diverse communities, including newcomers, women, and individuals who are unemployed or underemployed.

About the Opportunity
Through employment services, career development support, and skills training, WSC helps clients build confidence and prepare for meaningful employment. Working Skills Centre is seeking an enthusiastic, outgoing, and motivated Employment Services Volunteer Intern to support our Employment Services team. This opportunity is ideal for college or university students, recent graduates, and individuals interested in gaining practical experience in career development, employment counselling, human resources, social services, or nonprofit administration. Working alongside our team, you will gain exposure to the administrative operations of a community-based employment services organization. You will support general office administration, document preparation, resume formatting, and workshop coordination while learning about employment services and career development.

This is an unpaid volunteer opportunity offering practical experience in employment services, client support, and nonprofit program administration.

Time Commitment
We are seeking a volunteer who can contribute approximately 10-20 hours per week, with scheduling discussed based on the team's needs and the volunteer's availability. The successful candidate must be able to attend in person at our Toronto office.

Qualifications and Skills
We welcome applications from students, recent graduates, and individuals seeking relevant volunteer or internship experience. Previous employment services experience is not required.
The ideal candidate will demonstrate:
• Strong verbal and written communication skills.
• Confidence speaking on the phone and communicating with unfamiliar people.
• A friendly, outgoing, professional, and client-focused approach.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Word, Excel, and Outlook.
• An interest in resume writing, job search support, career development, or community services.
• The ability to manage multiple tasks, follow instructions, and meet deadlines.
• Respect for confidentiality, privacy, and cultural diversity.
• The ability to work independently while collaborating with a team.

Preferred Background
Candidates studying or recently graduated in Career Development, Human Resources, Social Services, Community Services, Business Administration, or a related field are encouraged to apply. Equivalent experience and a demonstrated interest in the field are also welcome.

What You Will Gain
• Practical experience in the daily operations of an Employment Services department.
• Exposure to client intake, case documentation, and employment service delivery.
• Opportunities to develop resume support, communication, and client service skills.
• Experience supporting employment workshops and career development activities.
• Guidance and feedback from professionals working in the employment services sector.
• An opportunity to contribute to a community organization supporting individuals in their employment journey.