Director of Programs and Clinical Services

Position Title: Director of Programs and Clinical Services

Location: Greater Toronto Area, hybrid, with consistent in-person program presence (including evening and weekends)

Salary: 85,000/Year

• Full benefits
• HOOPP pension enrolment

About the Role

The Director of Programs and Clinical Services is a senior leadership position responsible for overseeing all program strategy, clinical integrity, and implementation at the Black Women’s Institute for Health.

This role integrates program management, budgeting oversight, team leadership, and direct therapeutic care. The Director ensures that all programming, including Mothering Minds, Bloom and Become, Rooted and Rising, and emerging initiatives, is culturally grounded, clinically sound, fiscally responsible, and aligned with grant agreements and community need.

This position requires a qualified mental health professional who understands how nonprofit organizations operate, how grant-funded programs are structured and managed, and how to lead teams while maintaining direct therapeutic capacity and mental health system navigation expertise.

Core Responsibilities

Program Strategy and Oversight

• Lead the design, implementation, and evaluation of all organizational programs
• Ensure alignment between program delivery, strategic plan, and Voices Unheard findings
• Supervise program staff including Senior Program Lead, Regional Program Lead, and French Language Program Lead and any additional staff
• Develop program workplans and ensure the timely execution of deliverables tied to funding agreements and organizational needs and priorities
• Adapt programming in response to funding realities, new grants, and emerging community needs
• Maintain high standards of culturally grounded, Africentric, and healing-centred practice across all programs

Clinical Leadership and Therapeutic Services

• Provide individual and group-based therapy to Black women and girls
• Deliver trauma-informed, culturally grounded mental health supports within Rooted and Rising, Mothering Minds, Bloom and Become, and other programs
• Conduct risk assessments, safety planning, and crisis intervention as required
• Provide clinical oversight and supervision to contracted therapists or facilitators
• Ensure compliance with professional standards, confidentiality requirements, privacy legislation, and ethical practice

Support Systems Navigation

• Lead Support Systems Navigation as a core organizational function
• Support clients in signing up for mental health supports, including completing intake forms, navigating insurance and benefits coverage, and accessing publicly funded services
• Assist clients in understanding reimbursement models, extended health benefits, disability supports, and workplace accommodation processes
• Coordinate referrals to culturally relevant therapists, psychiatrists, primary care providers, and community agencies
• Act as point of coordination for complex cases requiring multi system involvement
• Identify systemic barriers experienced by clients and translate these patterns into program improvements and advocacy insights

Funder Liaison and Clinical Reporting

• Serve as a clinical liaison to funders for programs involving therapeutic services
• Contribute to outcome measurement and impact reporting related to mental health programming
• Participate in funder meetings when clinical expertise is required
• Articulate clinical frameworks, participant outcomes, and program rationale in grant proposals and reports
• Ensure alignment between grant deliverables and therapeutic programming
• This structure makes it clear that this role carries three distinct but integrated functions, clinical care, systems navigation, and funder interface.

Budget Management and Financial Oversight

• Develop and manage large program budgets in collaboration with the Executive Director
• Monitor spending against approved grant budgets and internal allocations
• Ensure programs operate within budget while meeting outcomes
• Understand and manage restricted versus unrestricted funding
• Translate grant agreements into operational budgets and implementation plans
• Support preparation of funder reports, financial narratives, and budget revisions

Nonprofit Operations and Grant Alignment

• Demonstrate strong understanding of how nonprofit organizations function, including compliance, reporting, governance, and funding cycles
• Ensure programs meet grant deliverables and performance indicators
• Contribute to proposal development by providing program design, clinical frameworks, and budget input
• Work collaboratively with the Manager of Operations and Executive Support to ensure financial tracking and documentation accuracy

Team Leadership and Management

• Supervise and support program staff and consultants
• Provide reflective supervision for staff working in emotionally intensive environments
• Facilitate cross-program coordination meetings
• Build a team culture grounded in equity, accountability, and anti-oppression
• Support professional development and performance management

Qualifications

• Master of Social Work (MSW) from an accredited institution
• Registered Social Worker in good standing with the Ontario College of Social Workers and Social Service Workers, and eligible to practice in Ontario
• Minimum five years of leadership experience in a nonprofit, community health, or social services setting
• Demonstrated experience managing large program budgets and grant funded initiatives
• Strong understanding of nonprofit financial management, funding structures, and reporting requirements
• Proven experience providing individual and group based therapeutic support
• Experience supporting mental health system navigation and advocacy for clients
• Experience supervising staff and multidisciplinary teams
• Deep understanding and lived experience of anti-Black racism, social determinants of health, and systemic inequities within healthcare systems
• Strong organizational, leadership, and strategic planning skills

Core Competencies

• Able to move between clinical care and executive-level program management
• Skilled in balancing fiscal responsibility with community need
• Comfortable managing complexity and multiple funding streams
• Grounded in culturally specific, Africentric, and trauma-informed practice
• Calm and decisive under pressure

Why This Role Matters

Our work is rooted in the understanding that Black women and girls face structural mental health barriers that traditional systems have not resolved. This role ensures that programming is clinically sound, financially responsible, and strategically aligned, while maintaining direct access to therapeutic care and system navigation supports.

How to Apply

• Interested candidates are invited to submit the following materials by email to info@bwhealthinstitute.com
• Please include the Director of Programs and Clinical Services in the subject line of your email.
• Your application should include
• A cover letter outlining your interest in the role and your experience in clinical leadership, nonprofit program management, and budget oversight
• A current resume or curriculum vitae
• Contact information for three professional references
• Applications will be reviewed on a rolling basis until the position is filled. Only candidates selected for an interview will be contacted.