Caseworker / Chaplain

JOB PURPOSE

The Caseworker (Chaplain) provides supervision and support for clients/residents as required by The Salvation Army and funding contract policies and procedures (and provides Christian based pastoral care services within a community, church or a residential / shelter setting in keeping with approved pastoral care practices).

RESPONSIBILITIES

The incumbent is responsible for the following range of job duties characteristic, or typical of the job class:

Casework

• Responsible to demonstrate by word and action a positive and professional role model for residents and employees of Belkin House and to contribute to the mission and goals of Belkin House.
• Monitors the environment and clients/residents to ensure safety and security; completes regular client/resident status checks and room searches as required.
• Develops and implements case management of assigned clients/residents; assists clients/residents in establishing goals, monitoring progress, and prepares discharge plan.
• Assesses client suitability to the program and makes referrals to other programs in our building and other agencies as required.
• Interviews clients to prepare case histories and background information for which confidentiality is required.
• Performs intake and discharge procedures for clients/residents as assigned.
• Develops, with the client, a Personal Development Plan (PDP); assists clients in establishing goals and monitoring progress.
• Responsible for orientating new residents to Belkin House’s policies, procedures and program expectations.
• Maintains awareness of any problems (medical, behavioral or other) experienced by clients. Reports pertinent information to supervisor.
• Provides appropriate crisis intervention, basic counselling skills, and support as required.
• Monitors appropriate behavior; intervenes in crisis situations, provides emotional support and advocacy as required.
• Engages in the development of interpersonal relationships that promote dignity and respect.
• Maintains appropriate records and statistics, ensures that all required documentation is accurate and complete. This includes maintaining expected case file information through online case management system, physical documentation and logs.
• Participate in relevant and requested trainings, workshops, internal and external events, case management meetings, program development meetings, new resident orientations and floor meetings.
• Works with Manager to develop programs and procedures as related to client care.
• Liaises with Police, Funders, court personnel, community agencies, families, and other staff members.
• Performs other duties as assigned.

Chaplaincy

• Prays with and or leads people to faith in Jesus Christ as opportunity permits.
• Plans and conducts creative worship services, pastoral care programs, activities, outreach programs and Bible studies for community members, clients or congregants as applicable.
• Assists community members, clients or congregants towards achieving personal and spiritual well-being.
• Works as a team member with other pastoral care givers in problem-solving for the benefit of individuals; may act as a member of a case management team.
• Communicates in an empathetic manner with clients, congregants, families, staff and community agencies; maintains written records / logs of activities (including activity reports and statistical information).
• Recruits, interviews, trains, orients, documents, and monitors all volunteers coordinating their involvement in program delivery.
• Refers community members and clients to representatives of other faith communities as needed.
• Knows and acts in accordance with security procedures of the facility to ensure safety and confidentiality of community members, clients or congregants (e.g. contact with emergency response)
• May serve on Salvation Army Councils and Committees.
• Ensures that a proper Christian spiritual focus is applied to programs & initiatives.
• Ensures that the Gospel of Jesus Christ is exemplified in the performance of all job responsibilities and through personal example.

Program Delivery

• Participate in the development of goals and objectives for the PDP program as well as evaluation and research for continued improvement.
• Work as a case management team to develop and innovate new and existing programs and projects based on program feedback and expansion opportunities.
• Develop, coordinate, and facilitate relevant programs and classes. Including but not limited to topics such as housing, employment, education, emotional well-being, and community building.
• Host community building and networking events.
• Ensure that program procedures are maintained, develop relevant policies, learning guides, and facilitator materials where required.

Other Duties

• Demonstrate respect, honesty and compassion in the administration of all duties.
• Invest in professional development through continued training identified by staff and management team.

QUALIFICATIONS

Education, Qualifications and Certifications

• Completion of a formal post-secondary/college program of two academic years in Social Service or another related field.
• Current Certification in First Aid/CPR or willingness to be trained.
• Certification in Non-Violent Crisis Intervention or willingness to be trained.
• WHMIS or willingness to be trained.
• Certification in FOODSAFE Level 1.
• Mental Health First Aid Certification or willingness to be trained.
• Current Naloxone Training or willingness to be trained.

*Alternative level of education and experience may be acceptable.

Experience and Skilled Knowledge Requirements

• At least two (2) years of experience working in case management, outreach or group facilitation in a social service setting.
• Proficient in Microsoft Office (including Word and Excel, PowerPoint), Outlook, and Internet navigation.
• Strong knowledge of addiction and mental health services.
• Strong knowledge of community resources and social service programs.

Skills and Capabilities

• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Ability to provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required, including Child Check (if appropriate).
• Attention to detail, problem-solving and analytical skills.
• Fluent spoken and written English.
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Ability to function independently and collaborate with a team
• Ability to follow Universal precautions.
• Demonstrate ability to de-escalate individuals in stressful situations with effective interpersonal and conflict resolution skills.
• Ability to work with individuals from diverse cultural backgrounds
• Demonstrate ability to communicate effectively both orally and in writing with your Supervisor and those you supervise.
• Demonstrate group facilitation and program coordination abilities.
• Demonstrate organizational and time management skills

OTHER CONDITIONS / REQUIREMENTS

• Successful obtainment of clearance through The Salvation Army Child Abuse Registry
• Successful obtainment of clearance through the Criminal Record Check under the Criminal Records Review Act
• Successful obtainment of Enhanced Reliability Status Security Clearance

TERMS : Permanent, Part-Time (32 hours / week)

DAYS & TIME : Monday, Tuesday, Thursday, Friday

8:00a.m. – 4:30p.m. (With one 30 mins. unpaid lunch break)

VACANCIES : 1