Bingo Volunteers

About the Centre for Grief & Healing

The Centre for Grief & Healing, Bereaved Families of Ontario – Halton/Peel is a charitable organization committed to supporting individuals and families through grief and healing.

For more than 35 years, we have provided compassionate peer-based grief support to people across Halton and Peel. Through peer support groups, one to one support, workshops, outreach, and memorial events, we create welcoming spaces where people can connect with others who understand what they are going through and find hope while navigating grief.

Grief can be one of life’s most isolating experiences. We believe no one should have to navigate the loss of a loved one alone.

About the Volunteer Opportunity

We are looking for friendly, dependable volunteers to join our team as Bingo Volunteers at the Rama Mississauga Gaming Centre.

As a Bingo Volunteer, you will represent the Centre for Grief & Healing while helping create a welcoming and positive experience for patrons. This is a great opportunity for someone who enjoys meeting people, providing helpful customer service, and contributing to a meaningful cause in the community.

You do not need previous bingo or charitable gaming experience. Training and orientation will be provided.

Location: Rama Mississauga Gaming Centre, Mississauga, ON

Format: In-person Commitment: Ongoing; generally 2-hour shifts

Schedule: Afternoon and evening shifts; the centre operates 7 days a week, including holidays

Age Requirement: 18+

What You’ll Do

Volunteers may be asked to:

• Welcome and greet patrons

• Answer questions and provide helpful information

• Share information about promotions and activities taking place at the gaming centre

• Walk through the gaming area and check in with patrons

• Help keep the gaming area clean and tidy

• Provide friendly assistance when needed

• Represent the Centre for Grief & Healing in a professional and positive manner

The role is focused on customer service and supporting the gaming centre. Volunteers are not responsible for handling money or managing bingo finances.

What We’re Looking For

We are looking for volunteers who are:

• 18 years of age or older

• Friendly, approachable, and comfortable speaking with members of the public

• Dependable and able to commit to scheduled shifts

• Comfortable working independently and as part of a team

• Professional and respectful in their interactions with others

• Willing to complete required training and follow charitable gaming policies and procedures

Experience in customer service, community volunteering, or working with the public is an asset, but is not required.

Time Commitment

Volunteers must be available for afternoon and evening shifts.

The gaming centre operates seven days a week, including holidays, and volunteer schedules are arranged in advance. Volunteers will generally be scheduled for two-hour sessions.

Specific shift times and scheduling details will be discussed during the recruitment process.

Training and Support

All volunteers will receive the required training before beginning their volunteer shifts. This includes mandatory OLG training as well as an orientation covering the policies, procedures, responsibilities, and expectations of the role.

New volunteers will also have the opportunity to work alongside experienced volunteers during their first sessions so they can become comfortable with the environment and responsibilities.

Important Requirements

Because this volunteer opportunity takes place within a charitable gaming environment, all volunteers must be 18 years of age or older.

Volunteers are also required to follow the gaming centre’s dress code and other policies and procedures. Details will be provided during the onboarding process.