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​Our vision is that sport will open hearts and minds towards people with intellectual disabilities and create inclusive communities.Volunteer Opportunity: Assistant Coach – Floor Hockey C TeamTime Commitment:&nbsp; 1-2 hours/week October 20, 2025- April 13, 2026Monday evenings, 630-730 pm at Clarke Road Secondary School&nbsp;&nbsp;The role:&nbsp;The Floor Hockey C team/program is going to be a mid-low level competitive Floorball program. The sport is new to the community and Canada. It’s the next evolution of hockey based sport for special Olympics. Assistant Coaches will be involved with team building and will be required to lead drills when tasked by the head coach. Hockey/floorball experience is NOT required, but a willingness to participate is highly recommended and encouraged.&nbsp;For more information contact our Volunteer Coordinator at&nbsp;<a href="mailto:london.volunteerco@specialolympicsontario.ca" target="_blank">london.volunteerco@specialolympicsontario.ca</a>

Special Olympics Ontario-London

Assistant Coach  - Floorball

<h1>Gift Shop Sales Assistant - GRHVA</h1>We are looking for a friendly face to join our retail team on a volunteer basis! Our giftshop is staffed fully by volunteers looking to make community impact by helping raise funds for patient care. Our goal is provide a meaningful shopping experience for guests, patients, and staff. Shifts are 3.5 hours long, once a week, and training is provided.<h2>About the GRHVA</h2>The Grand River Hospital Volunteer Association (GRHVA) strives to provide an exceptional experience to the WHRN - Midtown Campus&nbsp;community through products, services, and financial contributions generated from our not-for-profit operations. We aim to do this through collaboration with our partners throughout WRHN - Midtown Campus&nbsp;and the Waterloo Region to build on existing services to enhance community experience.<h2>Duties Include</h2><ul>	<li>Greeting customers who enter the shop</li>	<li>Assisting shoppers to find products they are looking for</li>	<li>Accurately processing cash and card payments</li>	<li>Reporting discrepancies and problems to the supervisor</li>	<li>Giving advice and guidance on product selection to customers</li>	<li>Balancing cash registers with reciepts</li>	<li>Providing an exceptional experience through sales, and refunds</li>	<li>Ensuring a safe and secure environment by identifying fraudulent transactions and providing every customer attention to deter shoplifting</li>	<li>Keeping up to date with special promotions and new products</li></ul>Benefits to Volunteering with us:<ul>	<li>Help raise much needed funds for WRHN patient care</li>	<li>Free Parking</li>	<li>15% Discount on your own purchases</li>	<li>Meeting new people</li>	<li>Providing a great service to customers, visitors, and staff!</li></ul>Already decided you're interested? Sign up using this link:&nbsp;<a href="https://grhf.getcommunal.com/register" target="_blank">https://grhf.getcommunal.com/register</a> &nbsp;

Grand River Hospital Volunteer Association

Gift Shop Sales Assistant - GRHVA

About the OrganizationLiving Channel Services is a Canadian registered charity dedicated to creating environments where children with disabilities and their families can thrive in Rwanda.Our goal is to help every child live their best, fullest life — today, tomorrow, and together — through inclusive education, community empowerment, and access to healthcare.🙌 Opportunity Description:We are growing our mission and inviting compassionate individuals in Canada to join us as volunteers and board members.Volunteer RolesYou can serve remotely or locally in Alberta, depending on your interest and skills.Opportunities include:Social Media &amp; Communications: Help share our story and grow awareness online.Fundraising &amp; Donor Relations: Support campaigns, thank donors, and build community.Grant Writing &amp; Research: Help us identify and apply for new funding opportunities.Administrative or Virtual Support: Assist with project coordination, design, or reports.Commitment: Flexible (a few hours weekly or monthly).We are also seeking new Board Members in Canada.Ideal candidates:Have experience or interest in nonprofit leadership, fundraising, finance, education, or community development.Are passionate about inclusion and helping children with disabilities.Can attend quarterly board meetings (online or in-person).Responsibilities:Provide strategic vision and oversight.Support fundraising, partnerships, and advocacy.Represent and promote our mission in their networks.This is a volunteer leadership role offering purpose, collaboration, and impact.✨ What Volunteers GainExperience in international nonprofit leadership.The chance to use your skills for meaningful global change.Networking with other purpose-driven people.Volunteer certificates and references .📩 How to ApplyPlease email us at <a href="mailto:livingchannelservices@gmail.com" target="_blank">livingchannelservices@gmail.com</a>Include your name, your area of interest if you have any , and a short message about your background and why you’d like to serve.Living Channel Services Canada, a registered charity supporting children with disabilities in Rwanda, is seeking passionate volunteers and new board members across Canada. Join us in empowering families through inclusive education, community development, and faith-based compassion. &nbsp;

Living Channel Services

MEMBERS OF THE BOARD

Le ou la coordonnateur(trice) des services de bénévolat (CSB) travaille au sein de l'équipe des services de bénévolat et collabore étroitement avec une équipe interdisciplinaire à la coordination du programme de bénévolat de la Maison de soins palliatifs d’Ottawa (MSPO). Il/elle est responsable de l'élaboration, de la mise en œuvre et de l'évaluation de tous les aspects du programme des bénévoles, incluant, mais sans s'y limiter, le recrutement, l'accueil, la formation, la planification des horaires, ainsi que la supervision et le soutien continus d'un large éventail de bénévoles qui remplissent diverses fonctions au sein de la MSPO.The Coordinator, Volunteer Services (CVS) works within the Volunteer Team as well as collaborates with an interdisciplinary team in the coordination of Hospice Care Ottawa’s Volunteer Program.&nbsp;The CVS is responsible for development, implementation and evaluation of all elements of the Volunteer Program including but not limited to: recruitment, onboarding, training, scheduling and the ongoing supervision and support of a broad range of volunteers that fulfill multiple assignments within Hospice Care Ottawa.

Hospice Care Ottawa

Coordonnateur/ Coordonnatrice des services bénévoles  - Bilingue/Coordinator, Volunteer Services, Bilingual

311-211 Bronson Ave, Ottawa ON, K1R 6H5 
613-237-7427 | efryottawa.com 


Community Liaison Worker (Ottawa-Carleton Detention Centre) 
 
Reports to: Manager, Community Programs 
Hours: 37.5 hours/week 
Language: Bilingual imperative (English and French) 
Salary: $23.96 plus benefits (salary non-negotiable – unionized environment) 
 

About The Elizabeth Fry Society of Ottawa 
The Elizabeth Fry Society of Ottawa (E Fry Ottawa) is a charitable community agency that supports 
and advocates for women and gender-diverse people impacted by the justice system. Our work is 
aimed at reducing harm and oppression, supporting people to overcome barriers to reintegration, 
and empowering them to build a life of stability and resiliency. We are a feminist organization 
committed to working from a human rights and anti-oppression perspective, recognizing systemic 
barriers that lead to marginalization. We work with trauma-informed, person-centred principles to 
promote a respectful, diverse, and inclusive environment that promotes healing, recovery, and 
successful reintegration. 
 
E Fry Ottawa is committed to employment equity, actively seeks diversity in the workplace, and 
welcomes and encourages applications from members of equity-seeking groups including women, 
transgender, non-binary, and LGBTQ+ individuals, First Nations, Métis, and Inuit individuals, persons 
with disabilities, and members of racialized and marginalized groups. 
 

Core Responsibilities: 
The Community Liaison Worker (OCDC) provides support to women and gender-diverse people who 
are incarcerated at the Ottawa-Carleton Detention Centre four days a week. One day a week, the 
position provides reintegration support to clients at our main office and in the community. 
 
Intake and Assessment 

 • Complete intakes and assessments to support clients in OCDC. 

 • In consultation with the E Fry Ottawa Housing Team, administer the Service Prioritization 
Decision Assistance Tool (SPDAT) with clients who are experiencing housing instability. 

 • In consultation with E Fry Ottawa Community Counsellors, consult with community service 
providers to identify and prioritize clients interested in treatment and make appropriate 
referrals. 

 • Complete administrative paperwork as required. 
 
Release/Discharge Support 

 • Collaborate with OCDC’s discharge planner/rehabilitation officer to facilitate discharge planning 
for clients to ensure successful reintegration into the community. 

 • Collaborate with other E Fry Ottawa staff to offer pre-release planning, supportive counselling, 
and access to E Fry programs and services. 


 • Assist clients with applications for release to E Fry Ottawa residences (JF Norwood House and 
Lotus House) as appropriate. 

 • Assist clients in connecting with legal professionals, friends, and family while supporting them to 
remain compliant with court orders. 

 • Assist clients in accessing community-based programs, including mental health and substance 
use treatment providers, health care providers, housing, and other social supports. 

 • Engage clients in identifying their strengths to overcome barriers upon release using a strength-
based, trauma-informed approach. 

 
Community Engagement 

 • Establish and maintain strong working relationships with service providers, court staff, and 
community stakeholders. 

 • Represent E Fry Ottawa at the courthouse, partner agencies, and community events to enhance 
collaboration and organizational visibility. 

 • Identify opportunities for improved coordination, resource-sharing, and joint initiatives. 

 • Support client transitions between the jail setting and the broader community. 

 • Maintain effective liaison with other agencies, professionals, and the community to contribute to 
the success of the client’s reintegration and recovery goals. 

 
Other responsibilities 

 • Keep up-to-date and accurate records (including logs, records, and statistical data) in accordance 
with the organization's mandate and funder requirements. 

 • Attend and represent the Elizabeth Fry Society at weekly FIRM meetings and provide case 
management input to the correctional staff at OCDC. 

 • Participate in case management meetings and other meetings as required. 

 • Complete other duties that may be assigned by management. 

 • Promote and deliver on the mission, vision, and values of the organization. 
 

Qualifications: 

Required education and experience 

 • Experience and/or education equivalent to a post-secondary degree in criminology/criminal 
justice, social work, or a related field. 

 • Minimum of two (2) years of experience engaging and collaborating with vulnerable populations, 
ideally women and gender-diverse people who are involved in the criminal justice system. 

 • Experience using a range of assessment and case management tools or willingness to be trained 
to use them. 

 • Experience working with marginalized people who face multiple barriers such as poverty, 
discrimination, criminalization, substance dependence, and mental health challenges. 

 • Have an updated clear Criminal Record Check for working with a vulnerable population. 
 • Valid First Aid/CPR, Non-Violent Crisis Intervention (NVCI), and ASIST certifications are assets. 
 

Required knowledge, capacity, and commitment 

 • A solid understanding and knowledge of the criminal justice system. 
 • A solid understanding of social factors that contribute to the criminalization of marginalized 

populations. 


 • An understanding of mental health and substance dependence issues, including knowledge of 
harm reduction strategies. 

 • Ability to cope with challenging situations and clients where there is potential for confrontation, 
aggression, and/or exposure to violence. 

 • Strong interpersonal skills and crisis management skills (including de-escalation skills). 
 • Knowledge of community service organizations to assist clients with rehabilitation and 

reintegration, and ability to collaborate with diverse stakeholders. 
 • Strong motivational interviewing skills to support the creation of a release plan. 
 • Excellent personal and professional boundaries and sound self-care practices. 
 • High degree of resourcefulness, flexibility, and adaptability. 
 • Excellent verbal and written communication skills in both English and French. 
 • Demonstrated organizational, leadership, and time management skills including the ability to 

work independently and as part of a team. 
 

Workplace Conditions 
Note that clients may face multiple challenges, including with mental health, impacts of trauma (past 
and current), and substance use. Work location is at the Ottawa-Carleton Detention Centre on Innes 
Road and the Bronson Centre. This role is typically performed during the daytime on weekdays, with 
occasional evening/weekend events. Note that clients may face multiple challenges, including with 
mental health, impacts of trauma (past and current), and substance use. 
 

Please submit your application to <a href="mailto:careers@efryottawa.com" target="_blank">careers@efryottawa.com</a>. 

<a href="mailto:careers@efryottawa.com" target="_blank">mailto:careers@efryottawa.com</a>

The Elizabeth Fry Society of Ottawa

Community Liaison Worker (Ottawa-Carleton Detention Centre)

Join WildResearch’s Board of Directors as our next Treasurer! This volunteer role (2026–2028) is perfect for someone who enjoys numbers, organization, and conservation. The Treasurer helps keep WildResearch’s programs sustainable by maintaining financial transparency and supporting budgeting, reporting, and grant planning.Key responsibilities: • Oversee budgeting, bookkeeping, and monthly financial reports. • Track restricted vs. unrestricted funds and deferred revenues. • Prepare annual reports, and review compliance requirements. • Collaborate with the President and Board to guide financial decisions.Skills and qualities: • Organized, detail-oriented, and financially literate. • Familiarity with accounting software (QuickBooks an asset). • Understanding of non-profit or grant management is a plus. • Integrity, discretion, and reliability.Commitment: 8–10 hours/month, including meetings and bookkeeping. Term begins after the AGM in February 2026, with training in December–January 2025–26.WildResearch welcomes applications from individuals of all backgrounds and experiences.

WildResearch Society

Treasurer (Board of Directors) - Support community-driven conservation science!

1 
 

 
Job Title: Senior Manager, Employee and Labour Relations 
Position Type: Non-Bargaining Unit, Permanent, Full-Time 
Number of Positions: 1 
Salary Range: $77,161.50 to $88,608 per year 
Vacation: 4 weeks to start 
Benefits: Group benefits with Life Insurance, AD&amp;D, Extended Health and Dental Care with 

premiums 100% paid by the employer, LTD with premiums 100% paid by employees; paid 
sick leave and float day 

RRSP: RRSP with 6.5% employer contribution and 4% employee contribution after successful 
completion of probation 

Hours: 37.5 hours per week 
Supervisor: Director, People and Culture 
Posting Date: October 20, 2025 
Application Deadline: November 14, 2025 
Location: Fred Victor Administration Office, 36 Lombard Street, Toronto (Hybrid work schedule) 
 
Why Fred Victor? 
For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the 
health, income and housing stability of people experiencing poverty and homelessness. We are committed to ending 
homelessness, one person at a time. 
 
Are you an HR Professional skilled in Employee and Labour Relations who thrives in a fast-paced environment? In this 
dynamic and engaging role, you will be responsible for evaluating and providing guidance and advice to all levels of the 
organization on employee and labour relations, investigation and performance management. You will also play an active 
role in Health and Safety, Disability Management, leading, advising and educating on best practices, and keeping up to 
date on legislation. As part of an amazing and collaborative team, you are not afraid to roll up your sleeves and support 
other areas of our HR operations. This position will work alongside 2 Senior Managers, Employee and Labour Relations 
and a Human Resources Coordinator – Employee and Labour Relations. 
 
Does this sound like work you want to be a part of? 
We offer a collaborative and supportive environment, an opportunity to join a diverse team of caring professionals 
and a chance to make a difference. With over 75 programs and more than 25 sites, there are lots of opportunities to 
grow your career with us. Many members of the management team started in relief and front-line roles. 
 
What You Will Do: 
 
1. Employee and Labour Relations 

 • Acts as the contact person for management for interpretation and administration of the Collective Agreement and 
Fred Victor (FV) policies, educating, coaching and providing counseling to FV management in order to develop and 
maintain positive employee and labour relations across Fred Victor. 

 • Advises management on FV policies and best practices to resolve labour and employee relations issues. 
 • Categorizes and keeps records of labour and employee relations issues/decisions for future improvement and 

collective bargaining. 
 • Provides labour relations support, including facilitating meetings and guiding managers in preparing 

correspondence related to grievances and investigation outcomes. 
 • Participates in the Labour-Management Committee as required. 


2 
 

 
2. Investigation and Performance Management 

 • Acts as the contact person for employee complaints and grievances; advises management and develops 
subsequent steps that may or may not involve investigations to resolve the issues in a timely manner. 

 • Supports management in the investigation process and provides guidance on all record keeping along the process, 
including investigation reports and outcome letters. 

 • Develops and maintains best practices in performance management; advises and supports management for issues 
that require performance management. 

 • Proactively develops, maintains and accurately tracks LR/ER metrics, including complaints, grievances, disciplines, 
performance management, etc.; identifies themes and trends and provides analysis to senior management to 
support better outcomes and reduce risk. 

 
3. Health and Safety 

 • Provides guidance to management members on health and safety issues with impact on employees; e.g., 
workplace injuries and their root causes and prevention. 

 • Oversees and directs the HR Coordinator on the tracking and maintaining records of routine health and safety 
compliances; e.g., JHSC members, meetings, workplace inspections. 

 • Generates reports reflecting FV health and safety key performance indices; e.g., workplace injuries, WSIB cases. 
 
4. Disability Management 

 • Manages work related and non-work related illness/injuries and return to work process, including the timely 
completion of required documentation. 

 • Effectively manages LTD claims and process. 
 • Advises managers on best practices for all work-related injuries/illness. 
 • Advises and assists managers on requests for accommodation and assists in the accommodation process where 

required. 
 • Reviews the trends in FV workplace injuries and illness and provides recommendations for improving staff 

wellness. 
 
5. Policies and practices 

 • Follows changes in applicable government legislation and works with the HR team to ensure FV is compliant in all 
legislative requirements. 

 • Participates on the Human Resources Committee; reviews and updates FV policies and practices as directed by 
the committee. 

 • Conducts research into human resources and labour relations issues and trends as required and applies relevant 
information to update Fred Victor policies and practices. 

 
6. Other 

 • Documents all HR activities as required. 
 • Manages correspondence, information and all confidential matters with discretion. 
 • Acts as back-up to other HR team members, and performs other duties as assigned by the Director of People and 

Culture. 
 
What You Bring to the Team: 

 • University degree in Human Resources Management, Industrial Relations or related education, ideally possessing 
or working toward CHRL designation. 

 • Minimum 3-5 years of progressively responsible experience in the field of employee and labour relations. 
 • Excellent working knowledge and understanding of all relevant legislations and best practices in employee and 

labour relations, occupational health and safety, compensation, job evaluation, HRIS, training and performance 
management; e.g., Employment Standards Act, Human Rights Code, Labour Relations Act, Ontario Health &amp; Safety 
Act, Accessibility of Ontarians with Disability Act, etc. 


3 
 

 • Excellent computer skills with advanced knowledge and experience in Microsoft programs. 
 • Excellent interpersonal skills; ability to influence others (without having direct authority over them) to accomplish 

objectives; demonstrated teamwork and collaboration skills. 
 • Strong written and verbal communication skills to effectively communicate with staff, managers, professional 

services and the public. 
 • Sound judgment and good problem solving skills. 
 • Highly developed ability to handle highly confidential information with the appropriate discretion, sensitivity and 

professional manner. 
 • Proven ability to manage multiple tasks and demands with varying levels of complexity, set priorities and meet 

timelines. 
 • Self-motivated with excellent organizational and administrative skills. 
 • Ability to respect and work with a range of people within a multicultural environment. 
 • Knowledge and understanding of the issues facing low income and homeless people. 
 • Commitment and adherence to the values, goals and policies of Fred Victor. 

 
Compensation and Benefits: 

 • For the Senior Manager, Employee and Labour Relations position, Fred Victor offers a salary range of $77,161.50 
to $88,608 per year. 

 • 4 weeks of vacation to start + 1 float day 
 • Generous paid sick leave allowance 
 • A comprehensive Dental, Extended Health and LTD group benefits package includes individual and family 

coverage, including prescriptions, hospital accommodation, hearing care, paramedical practitioners and a wide 
variety of dental care. Additional insurance includes vision care and travel for emergency medical services. 

 • 6.5 % of your gross salary will be contributed to a group RRSP on your behalf after successful completion of 
probation; you will contribute 4% of your gross salary to the same RRSP. 

 • Access to employee and family assistance plan 
 
How You Can Apply 
Send your resume and an email describing why you want to be part of the Fred Victor Team by November 14, 2025 to 
<a href="mailto:hr@fredvictor.org" target="_blank">hr@fredvictor.org</a> with “(Your Name)-Senior Manager, Employee and Labour Relations” in the subject line. 
 
A Police Record Check is required by the final candidate prior to hiring. 
 
Accessibility &amp; Accommodation 
Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, 
and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants 
who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of 
sexual orientation and gender identities and have lived-experience. 
 
If you are a person with a disability and require accommodation and/or assistance during the application process, please 
contact us in advance. We strive to provide reasonable accommodations whenever requested. Information received 
relating to accommodation requests will be treated with confidentiality. 

<a href="mailto:hr@fredvictor.org" target="_blank">mailto:hr@fredvictor.org</a>

Fred Victor - People and Culture

Senior Manager Employee and Labour Relations

​DATE: &nbsp;October 20, 2025​&nbsp;CLOSING DATE:&nbsp;November 3, 2025&nbsp;&nbsp;LOCATION:&nbsp;Toronto, ON – M-DOT Hotel&nbsp;COMPENSATION:&nbsp;$53,630 -65,589 Annually Prorated&nbsp;CONTRACT DURATION: until March 31, 2027&nbsp;VACANCY: 1&nbsp;WORK TYPE: Onsite&nbsp;Job ID: 10357041Who We Are:&nbsp;LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.&nbsp;Job Summary:&nbsp;The Case Manager on the M-DOT Hotel Team provides direct service to homeless individuals living with mental health, health, and addictions issues. The position provides both on site and community-based assessment and case management services to individuals living in various physical distancing shelter hotel programs through the city of Toronto. Case Managers work as part of a team that includes Team Leaders, Peer Support Workers, and Housing Support Workers, to meet clients’ housing and other social and health needs. The program works closely with nurses and physicians from Inner City Health Associates, to assess, plan, treat and support clients. The position will involve driving and a valid Ontario driver’s license and insurance are required. Access to a car is a requirement.&nbsp;M-DOT is a specialized team of providers from LOFT, Inner City Health Associates (ICHA) and the Centre for Addictions and Mental Health (CAMH), that delivers services to the most vulnerable individuals living and sleeping on the streets of Toronto. The Team is comprised of 1 Team Lead (LOFT), 5 case managers (LOFT), 1 peer support worker (LOFT), 2 psychiatrists (ICHA), 1 nurse (ICHA) and 1 Concurrent Disorders Social Worker (CAMH). M-DOT provides clinical hands-on support to those with complex healthcare needs, who are experiencing chronic homelessness. M-DOT provides outreach and case management and peer support services with access to psychiatric and medical assessment, consultation, access to treatment, service planning and advocacy. Services are designed to be short-term, focused on comprehensive assessment, stabilization and linking to long term resources. M-DOT provides services to individuals often identified as ‘complex’, who have not responded positively to other programs or attempts to engage. The aim of M-DOT is to provide a low barrier transitional service, that meets individuals where they are at and assists in stabilizing their health, mental health and substance use.&nbsp; M-DOT works from a housing first and harm reduction approach. The goal is to meet immediate needs, reduce barriers and assist individuals in getting connected to housing and follow up support that meets the level of need required for each individual to live successfully in the community.&nbsp;What You Will Do:<ul><li>Engages effectively with individuals experiencing serious mental health issues and/or addictions, cognitive difficulties, brain injury or primary health care issues</li><li>Conducts outreach shifts with other team members as scheduled</li><li>Develops relationships with individuals served by the team and addresses basic and immediate needs</li><li>Engages in crisis intervention/prevention with clients</li><li>Case manages from a psycho-social rehabilitation and recovery model, linking clients with other supports as necessary, including housing, transportation, shelter placement, identification (ID) services and translation services, among others</li><li>Liaises with Ontario Works (OW) and the Ontario Disability Support Program (ODSP) as required</li><li>Completes housing applications for M-DOT clients and act as an advocate to place clients in appropriate, affordable housing</li><li>Works from a harm reduction approach with clients dealing with addiction issues</li><li>Advocates on behalf of homeless individuals in accessing a range of services</li><li>Works cooperatively with team members, hospital personnel, other service providers and City staff in order to better meet client’s needs</li><li>Facilitates transfer of cases to Streets to Homes funded follow-up support services or ongoing case management services</li><li>Documents client-related activities accurately and in a timely fashion on the Client Information System’s database</li><li>Actively participates in regular supervision, case reviews, team meetings and training sessions</li><li>Submits time sheets, expense claims and other required information in accordance with agency regulations</li><li>Represents the agency at external workshops, inter-agency initiatives, staff training and other community-based activities</li><li>Shares the driving responsibilities with other team members</li><li>Other duties as assigned by the Program Manager or the Executive Director</li></ul>What You Bring:&nbsp;Must Haves<ul><li>A degree/diploma in health care/social services or other related field with a minimum of three years relevant experience in the mental health sector</li><li>Knowledge of psychosocial rehabilitation principles and practices, including an understanding of the philosophy of recovery</li><li>Excellent interpersonal skills, sound knowledge of supportive counselling skills and the ability to form relationships with marginalized individuals</li><li>Knowledge of community resources for housing, including supportive housing and shelters</li><li>Knowledge of concurrent disorders and experience with the continuum of addiction services</li><li>Sound judgment and good problem-solving skills</li><li>Knowledge of community resources for mental health and substance use</li><li>Ability to work closely with teammates and medical professionals and participate effectively as part of the larger multi-disciplinary team</li><li>Demonstrated understanding and sensitivity to diversity issues</li><li>A valid Ontario driver’s license is a requirement for the position</li><li>Understanding of cultural competency and anti-oppression framework.</li><li>Reflective of a multi-barriered group, as serviced by the program, a strong asset.</li></ul>Work Environment:<ul><li>Expected to meet people, on site and outside, making exposure to the weather and climbing stairs are expectations of the position. A car is an asset.</li><li>Need to walk on rough terrain from time-to-time, for example, uneven ground, parks, or ravines while providing outreach to community members sleeping outside.</li></ul>What We Offer:&nbsp;<ul><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li></ul>Our Commitment to Diversity and Inclusion&nbsp;LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.&nbsp;Note: A satisfactory vulnerable sector check (VSC) is also required.​

LOFT Community Services

Case Manager_FT-Contract

​DATE: &nbsp;October 20, 2025​&nbsp;CLOSING DATE:&nbsp;November 3, 2025&nbsp;&nbsp;LOCATION:&nbsp;Toronto, ON – M-DOT Outreach&nbsp;COMPENSATION:&nbsp;$53,630 -65,589 Annually Prorated&nbsp;CONTRACT DURATION: until March 31, 2026&nbsp;VACANCY: 1&nbsp;WORK TYPE: Onsite&nbsp;Job ID:&nbsp;10211224Who We Are:&nbsp;LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573&nbsp;annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.Job Summary:&nbsp;As a Case Manager you will provide both on site and/or community-based, direct services to individuals living with mental health, physical health, and substance use challenges who may be living independently, in supportive housing or currently experiencing or have previously experienced homelessness or precarious housing. Case Managers individually and/ or as part of a team that may include a Coordinator, Peer Support Workers, Housing Support Workers, and other members of interdisciplinary teams to meet clients’ housing, health and other social needs. The program works closely to assess, plan, treat and support clients as they work toward recovery. The position may involve driving and a valid Ontario driver’s license and insurance are required.&nbsp;&nbsp;M-DOT is a specialized team of providers from LOFT, Inner City Health Associates (ICHA) and the Centre for Addictions and Mental Health (CAMH). M-DOT provides clinical hands-on support to those with complex healthcare needs, who are experiencing chronic homelessness. M-DOT provides outreach, case management and peer support services with access to psychiatric and medical assessment, consultation, access to treatment, service planning and advocacy. Services are designed to be short-term, focused on comprehensive assessment, stabilization and linking to long term resources. M-DOT provides services to individuals often identified as ‘complex’, who have not responded positively to other programs or attempts to engage. The aim of M-DOT is to provide a low barrier transitional service, which meets individuals where they are at and assists in stabilizing their health, mental health and substance use.&nbsp; M-DOT works from a housing first and harm reduction approach. The goal is to meet immediate needs, reduce barriers and assist individuals in getting connected to housing and follow up support that meets the level of need required for each individual to live successfully in the community.&nbsp;What You Will Do<ul><li>Complete intake assessments and working from a client&nbsp;centered approach, develop a support and recovery plan which includes identifying priorities and goals, in conjunction with client, other professionals, areas identified through initial intake and OCAN’s;</li><li>Promote the personal empowerment of each individual through coaching, mentoring and support, thereby enabling each individual to meet the daily requirements of their living environment; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, cleaning, shopping and budgeting; developing strategies and establishing a plan for maintaining these daily activities;</li><li>Establish and co-ordinate a support network of social, family, medical, psychiatric and other community links. Develop a coordinated care plan as appropriate.</li><li>Provide crisis intervention/management and assist in the development of crisis plans with clients;</li><li>Promote the services of the program and the image of the agency as a representative with clients, families, other supports, external agencies and others in a professional manner that reflects favourably on the organization</li><li>Mediate issues or conflicts between residents, or residents and neighbours, teaching conflict resolution; following-up on issues to ensure resolution;</li><li>Participate in planning, organising, promoting and conducting events for the clients in an effort to address their social needs and prevent isolation; maintain a general awareness of community events and activities to also meet these needs;</li><li>Participate in the administration of the program by completing and maintaining the required records, assessments or statistics such as client files in accordance with established procedures;</li><li>Participate as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities; orienting new staff, students or volunteers; providing other related assistance as required.</li><li>Provide 24 hour crisis support to program on a rotational basis through a pager or similar system;</li><li>Assist in the preparing units for occupancy that may include moving furniture.</li><li>Engages effectively with individuals experiencing serious mental health issues and/or addictions, cognitive difficulties, brain injury or primary health care issues</li><li>Conducts outreach or community visits independently or with other team members or to locate and connect with identified clients</li><li>Develops relationships with individuals served by the team and addresses basic and immediate needs</li><li>Engages in crisis intervention/prevention with clients</li><li>Case manages from a psycho-social rehabilitation and recovery model, linking clients with other supports as necessary, including housing, transportation, shelter placement, identification (ID) services and translation services, among others</li><li>Liaises with Ontario Works (OW) and the Ontario Disability Support Program (ODSP) or other financial sources as required.</li><li>Completes housing applications for clients and act as an advocate to place clients in appropriate, affordable housing</li><li>Works from a harm reduction approach with clients dealing with addiction issues</li><li>Advocates on behalf of homeless individuals in accessing a range of services</li><li>Works cooperatively with team members, hospital personnel, other service providers and City staff in order to better meet client’s needs</li><li>Facilitates transfer of care to appropriate internal and external wrap around services that provide clients with follow-up support services or ongoing case management or other appropriate services as identified by the clients care plan client-related activities accurately and in a timely fashion on the Client Relationship Management System’s database</li><li>Actively participates in regular supervision, case reviews, team meetings and training sessions</li><li>Submits time sheets, expense claims and other required information in accordance with agency regulations</li><li>Represents the agency at external workshops, inter-agency initiatives, staff training and other community-based activities</li><li>Shares the driving responsibilities with other team members</li><li>Other duties as assigned by the Program Manager, Associate Director and/ or Director</li></ul>What You Bring:&nbsp;Must Haves<ul><li>The position requires an excellent understanding of trauma informed recovery, harm reduction, and&nbsp;psychosocial rehabilitation principles as acquired through a relevant degree in human services, coupled with at least three years of experience working with the client population in order to apply the theories to practical settings.</li><li>A degree/diploma in health care/social services or other related field with a minimum of three years relevant experience in the mental health sector</li><li>Knowledge of the issues faced by adults with mental illness, addictions, physical health concerns, and homelessness.</li><li>An understanding is also required of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.</li><li>Knowledge of local community agencies and other professional services available for the client group is essential.</li><li>Experience in working as part of a team of professionals.</li><li>Must possess a valid driver’s license, insurance to transport clients and a reliable vehicle in order to travel across the City of Toronto.</li><li>Strong understanding of anti-racism/anti-oppression frameworks.</li><li>Excellent interpersonal, communication and counselling skills are required to work in a team environment and to engage the clients in some highly personal areas, such as developing healthy living skills, life skills and in maintaining interpersonal relationships.</li><li>Good intake assessment, crisis intervention, advocacy and problem solving skills.</li><li>Computer literacy sufficient to produce and maintain files, records or statistical information.</li><li>Good analytical, time management and organizational skills to contribute to program planning and to co-ordinate and follow-up on issues or activities with clients.</li><li>Good communication skills both oral and written &nbsp;</li></ul>Work Environment:<ul><li>Possibility of being on after-hours on call, on a rotating schedule.</li><li>Frequent travel to Program Sites.</li><li>Ability to support individuals to prepare units for occupancy which may include moving furniture.</li><li>Since the workplace involves working in resident/tenant member’s own homes, staff may be subjected to second hand smoke while performing their job duties.</li><li>Some positions are required to meet people outside, making exposure to the weather an expectation of the job</li><li>The case manager may need to walk far distances on rough terrain from time-to-time, for example uneven ground, parks, or ravines while providing outreach to community members sleeping outside.</li><li>A car may not be a requirement of the position however driving for prolonged periods of time with frequent stops is an essential part of the role</li></ul>What We Offer:<ul><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li></ul>Our Commitment to Diversity and Inclusion&nbsp;LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.&nbsp;Note: A satisfactory vulnerable sector check (VSC) is also required.​

Position: seeking Treasurer and General Board Members, Board of Directors for Compass Community ServicesAbout the position:&nbsp;Join our Board of Directors!Compass Community Services (CCS) is an integral part of the community and provides mental health and social services to a growing number of individuals, families, and children. These services guide people through life’s challenges, whether emotional, developmental or professional. The programs provided by CCS deeply impact people’s lives.We are currently recruiting new members to serve on our Board of Directors. Specifically, we are seeking to fill 1 – 2 Board vacancies, specifically an individual to serve as Treasurer and those with fundraising experience. These are volunteer positions serving Guelph and Wellington County and surrounding areas.Serving on our Board of Directors will provide you the opportunity to play a critical role in ensuring that our vision, mission and values continue to meet the needs of our community.Key Commitments • Minimum 2-year term&nbsp;Average of 2 - 4 hours per month to: • Review Board meeting materials • Attend Board / Committee meetings • Attend the Annual General Meeting (AGM) • Attend occasional agency or community events • Participation in occasional board training events • Participation in at least one Board Committee (e.g. Marketing &amp; Communications, Governance, etc.) • Board meetings occur bi-monthly on weekday evenings from fall through spring. Committee meetings generally occur between Board meetings and the AGM typically occurs in September.Desired Qualifications • Lived experience representative of the diversity in Guelph and Wellington County • Previous Board experience is preferred, ideally in a not-for-profit community services agency. However, board governance training is available to those without previous experience. • Knowledge / expertise in one or more of the following areas: legal, regulatory compliance, humanresources management, finance, not-for-profit governance, fundraising, areas of CCS’s activities. • Knowledge and understanding of community services and their functions is ideal • Availability to attend Board &amp; Committee meetings, AGM and occasional agency or communityevents.Interested candidates should submit a resume to <a href="mailto:CompassBoardApps@compasscs.org" target="_blank">CompassBoardApps@compasscs.org</a>, along with a cover message that explains your interest in joining our Board of Directors. We thank all applicants for their interest in this position, however we are able to contact only those being invited for an interview.CCS believes in an inclusive work environment and encourages qualified applicants from all cultural backgrounds, ethnicities, sexual/gender identities, abilities and beliefs to apply.In accordance with the Ontario Human Rights Codes, Accessibility for Ontarians with Disabilities Act (AODA) and the agency’s Accommodation Policy, accommodations will be provided at any point throughout the selection process, provided the candidate makes their accommodation needs known to CCS.

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