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Reporting to the Manager, Community Care and Recovery, the Case Manager offers intensive one-on-one support to adults who are moving to ODSP from OW.&nbsp; The incumbent in this role will promote independence and quality of life through the referral pathways from OW to ODSP. This is an outreach position with care provided in Member homes, hospitals, community agencies, shelters, outdoors, etc., and travel within the city by TTC or personal vehicle (paid mileage) is required.&nbsp; Case Managers develop caring, supportive relationships with Members and work to build a trusting connection that enables the Member to achieve goals, stabilize their life and improve their quality of life. &nbsp; Responsibilities:<ul><li>Provides one-on-one case management support for Members in the community, using the least intrusive manner possible, including informal counseling, outreach, on-going assessment, goal planning, referral, development of support systems, system navigation, etc.</li><li>Moving people from Ontario Works Supports to Ontario Disability Support Program.</li><li>Completes standardized needs assessments using the Ontario Common Assessment of Need (OCAN) and may complete additional structured assessments as required. &nbsp;&nbsp;</li><li>Develops strong, trusting, professional relationships that help Members to build solid networks of formal and informal supports.</li><li>Develops comprehensive, individualized care plans in collaboration with Members, and any identified formal/informal support persons that reflect the stated goals and needs of the Member.&nbsp;</li><li>Supports activities geared toward establishing and maintaining an independent, healthy lifestyle with an emphasis on primary health care, mental health and wellness, community engagement, Canadapacity-building, conflict resolution, crisis management and life skills.</li><li>Facilitates referrals, in consultation with the Member to other service providers and supports as appropriate.</li><li>Develops partnerships and collaborates with other providers from across the mental health and other service systems (i.e., criminal justice, safe beds, hospitals, developmental services, substance use etc.,) to ensure a well-coordinated service system.</li><li>Maintains accurate and timely case note documentation and statistical reporting in TREAT in alignment with organizational policy.</li><li>Contributes to a healthy, engaging, and safe workplace.</li><li>Works collaboratively and effectively with a multi-disciplinary team to support the attainment of high work quality standards and performance expectations.</li><li>Stays current with research and leading practices related to mental health, substance use, suicide prevention, family dynamics, housing and other relevant areas of practice to ensure effective and high-quality service delivery.</li><li>Participates in relevant training and workshops to support professional development and skill building.</li><li>Actively participates in program evaluation and continuous quality improvement initiatives to support alignment with best practice and published standards of care.</li><li>Other duties as assigned.</li></ul>Qualifications:&nbsp;<ul><li>A relevant undergraduate education in a professional discipline pertinent to the role function and/or an equivalent combination of education and relevant progressive experience, with a minimum of 2 years relevant progressive experience in direct service delivery to adults with serious mental illness/problematic substance use or in case management settings.</li><li>First Aid Certification (CPR-AED) in good standing is required, or willingness to attain.</li><li>Highly developed interpersonal skills honed through experience in conflict resolution, crisis intervention/prevention, counseling, coaching and the ability to maintain appropriate professional boundaries.</li><li>Ability to effectively communicate both written and orally with internal and external stakeholders</li><li>Sound judgement and ability to handle matters of a confidential, political and/or sensitive nature with discretion and tact.</li><li>Strong understanding of and commitment to working within community development, anti-oppression, and anti-racist frameworks, including current issues and trends and the role that community-based organizations contribute to local neighbourhoods.</li><li>Knowledge of peer work and the value of peer contributions.</li><li>Understanding and analysis of the systemic nature of oppression, particularly the intersection of race, gender, sexuality, and class.&nbsp; Knowledge of, and experience in, the application of recovery principles, client-centered, harm reduction, trauma-informed and anti-oppression practices.&nbsp; This position requires a commitment to and a passion for social justice.</li><li>Sound knowledge of applicable legislation (Mental Health Act, PHIPA, and Human Rights Code etc.)</li><li>Working knowledge of leading practices related to mental health, problematic substance use, harm reduction, trauma-informed care and building therapeutic relationships</li><li>Must be able to use creative strategies to address systemic barriers/access to community resources and improve the quality of life of people served</li><li>Must have demonstrated the ability to provide personal support with empathic and caring skill</li><li>Good time management skills and the ability to prioritize workload as needed</li><li>Familiar with professional standards of case notation, documentation, and assessment</li><li>Proficient in all Microsoft Office applications (Excel, Word, and PowerPoint) and Smartsheet.</li><li>Fluency in a second language is considered an asset</li></ul>PARC is an equal-opportunity employer and encourages applications from people who are reflective of the diverse communities we serve. We strongly encourage applicants with lived experiences, from Indigenous communities, people of all races, ethnic origins, religions, disabilities, and sexual orientations to apply.&nbsp; We recognize that equitable access to employment is an agent in social change. If you have any requirements for accommodation due to disability, please advise Human Resources during the recruitment and selection process.&nbsp; We will work with you to best meet your needs as per resources available to us.

Parkdale Activity Recreation Centre

Parkdale Activity - Recreation Centre

Case Manager - 6 Months (with the possibility of extension)

About The Career Foundation: The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at&nbsp;<a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>. Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive Health Benefits plan that includes massage therapy, naturopath services, travel coverage, and much more</li><li>A comprehensive Dental Insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li><li>Paid days off for personal wellness purposes</li></ul>Position Summary: Reporting to the Director of Human Resources, the Human Resources Coordinator will significantly contribute to The Career Foundation’s HR functional excellence. This role will carry out people initiatives and provide outstanding internal customer support. The Human Resources Coordinator will develop, communicate, and ensure compliance with all relevant legislation, policies, and procedures; lead employee engagement initiatives; guide employee relations issues; contribute to effective performance management strategies; and support recruitment, onboarding, training activities, and other important functions to ensure HR excellence. Position type:<ul><li>Full-time (37.5 hours per week)</li></ul>Location and Requirements:<ul><li>The designated base location for this opportunity is our Head Office in North York (Lawrence Ave. &amp; Allen Rd.). The successful candidate will also be required to travel to all other company locations, including Toronto, Etobicoke, York, Scarborough, and Hamilton to fulfill the scope of the position. The role will also permit a hybrid-remote work schedule contingent on operational needs and scope of work.&nbsp;The hybrid schedule requires a private work-from-home space with reliable high-speed internet. A company laptop, cell phone, and other equipment will be provided.</li></ul>Vulnerable Sector Check:<ul><li>An offer of employment for this opportunity will be contingent on a Vulnerable Sector Check (VSC).</li></ul>Reporting to:<ul><li>Director, Human Resources</li></ul>Responsibilities include: Legislative Compliance and Policy Administration<ul><li>Develops and maintains internal HR policies and procedures&nbsp;in consultation with the Director of HR, ensuring alignment with all applicable legislation including the&nbsp;Employment Standards Act&nbsp;(ESA),&nbsp;Ontario Human Rights Code&nbsp;(OHRC),&nbsp;Occupational Health and Safety Act&nbsp;(OHSA), and&nbsp;Accessibility for Ontarians with Disabilities Act&nbsp;(AODA).</li><li>Proactively monitors changes in employment legislation&nbsp;and translates updates into actionable policy revisions and new procedures to ensure ongoing compliance.</li><li>Prepares and distributes company-wide memos&nbsp;to introduce new or amended policies, ensuring clear communication and effective understanding across all levels of the organization.</li><li>Maintains mandatory training modules&nbsp;on workplace violence and harassment, accessibility, and health and safety, and ensures annual reviews are completed by all personnel. &nbsp;</li><li>Maintains accurate and up-to-date compliance records, including policy acknowledgments and training completions, in collaboration with the Human Resources Administrative Assistant, ensuring all documentation is properly stored in the HRIS (ADP).</li><li>Administers leaves of absence and other employment-related matters in compliance with&nbsp;the&nbsp;ESA, ensuring all actions align with legislative requirements and internal policies.</li><li>Provides policy interpretation and guidance to staff members and managers, offering practical support to help navigate HR-related issues and ensure consistent application of policies.</li><li>Conducts periodic on-site audits across all locations to verify that required health and safety postings and listings are visible, and records are up to date; leads follow-up actions when needed to support ongoing compliance and workplace safety.</li><li>Supports the Joint Health and Safety Committee (JHSC)&nbsp;by coordinating initiatives and ensuring compliance with OHSA requirements.</li><li>Supports the Director of HR in conducting workplace investigations when required.</li><li>Performs other duties as assigned to support the needs of the HR department.</li></ul>Training Coordination and Performance Management<ul><li>Sources, vets, and coordinates external training providers to deliver high-impact learning experiences.</li><li>Coordinates the end-to-end training process, including quotations, scheduling, on-site logistics, and communications.</li><li>Collects and analyzes training feedback to evaluate effectiveness and inform future learning strategies.</li><li>Ensures that interim and annual performance reviews are completed on schedule, maintains accurate records, and conducts follow-ups when needed with managers.</li><li>Supports the Director of HR with updating performance management frameworks and tools aligned with organizational objectives.</li><li>Provides HR support to managers on feedback delivery and performance review processes, including effective performance conversations.</li><li>Performs other duties as assigned to support the needs of the HR department.</li></ul>Employee Engagement and Retention<ul><li>Leads the planning and execution of diverse engagement initiatives, including team-building events, themed office days, and milestone recognitions.</li><li>Spearheads, actively participates in, and oversees a new Culture &amp; Connections Collective comprised of a cross-functional employee-led committee dedicated to curating inclusive, high-impact events that build camaraderie and celebrate workplace culture.</li><li>Ensures events are thoughtfully designed to reflect the interests and values of a diverse workforce, while promoting collaboration, morale, and a sense of community.</li><li>Creates surveys, analyzes data, and presents findings and recommendations to senior leadership.</li><li>Develops and implements strategies that support recognition, Canadareer growth, and work-life balance.</li><li>Partners with managers to create personalized development plans for high-potential employees.</li><li>Manages and conducts exit interview processes, analyzes turnover data and prepares relevant feedback reports for the Director of HR.</li><li>Performs other duties as assigned to support the needs of the HR department.</li></ul>Recruitment, Onboarding, and Employee Integration<ul><li>Leads full-cycle recruitment processes, including job postings, pre-screen assessments, reference checks, and onboarding.</li><li>Collaborates with hiring managers to assess workforce needs and develop strategic recruitment plans.</li><li>Coordinates all aspects of the onboarding journey, including pre-boarding communications and welcome materials, ensuring a seamless and positive candidate experience that reflects the organization’s values and culture.</li><li>Develops, maintains, and continuously enhances onboarding and training plans in collaboration with managers tailored to different roles and programs/departments.</li><li>Monitors onboarding effectiveness through feedback surveys, retention data, and performance indicators, using insights to refine strategies.</li><li>Performs other duties as assigned to support the needs of the HR department.</li></ul>HR Communication, Data Analysis and Reporting<ul><li>Develops and facilitates regular feedback loops through surveys, group discussions, and one-on-one conversations.</li><li>Translates employee feedback into actionable insights and collaborates with leadership to implement improvements.</li><li>Tracks and analyzes key HR metrics related to engagement, retention, performance, and development.</li><li>Prepares regular reports and dashboards to inform strategic decision-making.</li><li>Ensures data integrity, accuracy, and confidentiality in all reporting processes.</li><li>Performs other duties as assigned to support the needs of the HR department.</li></ul>Requirements/Qualifications:<ul><li>Post-secondary degree in Human Resources is highly preferred, or an equivalent combination of HR education and experience is required.</li><li>Minimum of 4 years’ hands-on HR experience&nbsp;in a similar capacity across various functions, including compliance, policy development, recruitment, onboarding, employee relations, and engagement initiatives.</li><li>Demonstrated knowledge of applicable legislation is required, including the ESA, OHRC, OHSA, and AODA, with practical experience administering HR functions to ensure compliance.</li><li>Familiarity with HR-related legislation&nbsp;in Alberta, British Columbia, and Nova Scotia is considered a strong asset.</li><li>Tech-savvy in using learning management systems (LMS), AI tools, and emerging HR technologies&nbsp;to automate and monitor onboarding, training, and performance management processes.&nbsp;</li><li>Experience developing HR dashboards and working with Power BI is considered a strong asset.</li><li>Proven understanding of HR principles and best practices.</li><li>Demonstrated ability to research, analyze, develop, update, and interpret legislative and corporate policies and procedures.</li><li>Prior experience working in a non-profit and/or in a mid-sized, service-based organization with multiple locations&nbsp;is considered an asset.</li><li>CHRP or CHRL designation is considered an asset.</li><li>Proficiency in ADP&nbsp;is an asset.</li><li>Prior experience managing HR budgets&nbsp;effectively.</li><li>Aptitude for evaluating and implementing systems and practices&nbsp;that enhance HR efficiency and effectiveness, with the ability to manage multiple initiatives simultaneously.</li><li>Ability to analyze qualitative and quantitative feedback&nbsp;to continuously improve onboarding, engagement, and development programs.</li><li>Excellent verbal and written English communication skills, with experience developing HR-related communications and building rapport across diverse teams.</li><li>Knowledge of change management principles and their application to employee transitions and organizational culture-building.</li><li>Experience supporting diversity, equity, inclusion, and belonging (DEIB) initiatives through onboarding, engagement, and learning strategies.</li><li>Well-developed organizational skills, effective time management, and the ability to multi-task to meet deadlines and achieve objectives.</li><li>High ethical standards, with a proven ability to maintain confidentiality and exercise tact, diplomacy, and sound judgment.</li><li>Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel)&nbsp;and Outlook 365 applications, including Teams and SharePoint.</li><li>Willingness and flexibility to occasionally work outside regular business hours&nbsp;to meet objectives.</li><li>Demonstrated ability to remain flexible and resilient, adapting quickly to changing priorities while maintaining trust and positive working relationships.</li><li>A collaborative team player with a positive attitude and a dedicated work ethic.</li></ul>How to Apply:Please visit the ‘Join Our Team’ page on our website at&nbsp;<a href="https://careerfoundation.com/join-our-team" target="_blank">https://careerfoundation.com/join-our-team</a> and select the position for which you would like to submit your application. You may complete the application form directly through our website. Qualified candidates will be contacted for an interview. No phone calls, please. Thank you for your interest in The Career Foundation.&nbsp;The Career Foundation’s Commitment:&nbsp;The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

The Career Foundation

Human Resources Coordinator

About The Career Foundation:The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at&nbsp;<a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive Health Benefits plan that includes massage therapy, naturopath services, travel coverage, and much more</li><li>A comprehensive Dental Insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li></ul>Program and Role Description:Conveniently located in Etobicoke, North York, Downtown Toronto, York, and Scarborough, The Career Foundation’s five (5) full-suite Employment Centres provide job seekers with a full range of services, including exploring career options, improving their résumés, preparing for interviews, and much more. Employers that share our commitment to community hiring can also receive a range of services, including direct access to job seekers of diverse backgrounds and skills, support with coordinating and hosting community hiring events to meet our job seeker clients, advice on how to best coach and work with their new hires to help achieve job retention, and more.As an Employment Services and Placement Specialist, you would be an essential member of our team responsible for providing solution-based employment&nbsp;counselling&nbsp;to an assigned caseload of clients in the areas of job search, job placement, Canadareer decision-making, job retention, and other areas to support clients with achieving successful outcomes. You would also be responsible for developing relationships with employers to find suitable employment opportunities for clients in your caseload, among other essential duties, including maintaining accurate records in online data reporting systems.Position Type:Full-time (37.5 hours per week) one-year contract with excellent potential to lead to permanentBase Location and Position Types Available:Scarborough (Kingston Rd. and Midland Ave.)<ul><li>Full-time (37.5 hours per week), one-year contract with excellent potential to lead to permanent.</li><li>This opportunity requires the successful candidate to work from The Career Foundation’s Scarborough Employment Centre, located near Kingston Rd. and Midland Avenue.&nbsp;</li></ul>Schedule Requirements:The Employment Services and Placement Specialist position requires regular on-site work at a designated base office (available base locations are outlined above), as well as periodic travel to other offices of The Career Foundation, community partner locations, and other stakeholder sites as needed. Successful candidates must be willing to work on-site from a designated base location on a full-time basis.The position also currently operates under a hybrid schedule, allowing for one work-from-home day per week. The hybrid schedule is based on performance and operational needs and requires a private work-from-home space with reliable, high-speed internet. A company laptop and other equipment are provided.Vulnerable Sector Check:An offer of employment for this opportunity will be contingent on a Vulnerable Sector Check (VSC).&nbsp;Reporting to:Area Manager, Employment and Placement ServicesResponsibilities include:Employment Counselling, Coaching, and Case Management<ul><li>Provides solution-based employment counselling and ongoing support to an assigned caseload of clients in the areas of job search, job placement, Canadareer decision making, job retention, and other areas to support clients with achieving employment goals.</li><li>Consistently monitors and tracks caseload success rate to achieve individual targets that contribute to the team’s overall objectives and expectations from the program’s funder.</li><li>Conducts intakes and completes individualized needs assessments for clients to establish their eligibility for services and pre-employment needs.</li><li>Collects, organizes, and analyzes client information through completed needs assessments and other mechanisms to appraise clients’ interests, aptitudes, and abilities to create individualized action plans that lead to successful outcomes.</li><li>Enters and maintains thorough written documentation in online data reporting systems, ensuring that caseload files are up-to-date and ready for file audits.&nbsp;&nbsp;</li><li>Provides effective job search readiness support services to clients on relevant topics, such as job search strategies, interview preparation, credential assessments, language support, and other areas to help them achieve successful outcomes, such as developing effective résumés.</li><li>Determines client eligibility for financial supports, administers eligible supports, and ensures proper documentation is on file to support expenditures.</li><li>Guides and supports clients with completing applications for education and/or training opportunities.</li><li>Conducts timely follow-ups job seeker clients throughout their job search efforts, and provides repeat, one-on-one job employment counselling sessions and support, as needed, to review goals, address barriers, and ensure clients are making progress toward goals, including facilitating community-based referrals when needed.</li><li>Assesses and facilitates wraparound and intervention resources required to help clients address and overcome barriers that may prevent them from achieving successful employment outcomes.</li><li>Supports clients to acquire a clear understanding of industry perspectives and other information pertaining to the job opportunities to which they are applying.</li><li>Facilitates in-person and virtual workshops for clients on a variety of relevant topics.</li><li>Performs other relevant duties as assigned.</li></ul>Job Development, Placement, and Retention Support<ul><li>Conducts outreach to develop relationships with employers in a variety of industries to promote The Career Foundation’s services in the community and create job leads for active clients in caseload.</li><li>Conducts job search activities with clients, including cold calling employers and other strategies to support them with achieving successful outcomes.</li><li>Utilizes digital systems and technologies provided by The Career Foundation to further support clients with achieving their training and employment goals.&nbsp;</li><li>Places clients into meaningful employment opportunities by matching them with job opportunities created through effective employer relationships as well as advertised job vacancies suitable for their experience, skills, and interests.</li><li>Negotiates and administers placement, incentive, and other agreements with employers when applicable.</li><li>Administers and monitors on-the-job training plans and conducts appropriate follow-ups and interventions with employers when needed to ensure that all expectations are met.</li><li>Supports clients and employers to mediate issues as needed.</li><li>Collaborates with fellow team members on topics such as job development and employment retention strategies that help lead clients to successful outcomes.</li><li>Performs other relevant duties as assigned.</li></ul>Qualifications/ Skills Required:<ul><li>A post-secondary degree or diploma in human services or a related field relevant to the position’s duties is highly preferred, or an equivalent combination of education and experience is required.</li><li>A minimum of 2 years of direct experience in employment counselling, job coaching, and/or job development, or other experience directly transferable to the position’s responsibilities, is required.</li><li>Must be willing to work on-site from the office on a full-time basis.</li><li>Exceptional relationship-building skills with a proven ability to develop rapport with people.</li><li>Proven track record in a results-driven environment with experience meeting targets.</li><li>Experience in vocational counselling, managing client caseloads, familiarity with Employment Ontario-funded programming, community outreach, and employer relationship-building considered assets.</li><li>A professional and courteous approach to client service with a high level of respect for the diversity of the people served.</li><li>Exceptional customer service skills and the ability to uphold the organization’s service standards, policies, and core values.</li><li>Excellent verbal and written English communication skills. Bilingualism is considered an asset.</li><li>High ethics and confidentiality standards with proven experience maintaining sensitive information and exhibiting tact, diplomacy, and good judgment.</li><li>Excellent time management and organizational skills, with the ability to multi-task to meet deadlines and achieve targets and objectives.</li><li>Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel), and Office 365 applications, including Teams and SharePoint.</li><li>Must possess the aptitude and willingness to learn and work with new online systems and technologies.</li><li>Flexibility to occasionally work outside regular business hours when required to ensure the team meets all objectives.</li><li>Positive attitude with a dedicated work ethic and client-centered approach to work.</li></ul>How to Apply:Please visit the ‘Join Our Team’ page on our website at&nbsp;<a href="https://careerfoundation.com/join-our-team" target="_blank">https://careerfoundation.com/join-our-team</a> and select the position for which you would like to submit your application. You may complete the application form directly through our website. Qualified candidates will be contacted for an interview. No phone calls, please. Thank you for your interest in The Career Foundation.&nbsp;The Career Foundation’s Commitment:&nbsp;The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

Employment Services and Placement Specialist

MAiDHouse is a project of the Assisted-Dying Resource Centres Canada (ARCC), a Canadian, national, not-for-profit corporation and registered charity.&nbsp;The MAiDHouse mission is to provide a comfortable and compassionate end-of-life experience to persons eligible to receive medical assistance in dying (MAiD), when their home is not an option. Those eligible to receive MAiD are able to access their provision with their own provider in a safe, reliable and comfortable space. The first of its kind in North America, the inaugural MAiDHouse location is in Toronto, Ontario. In 2024, we also established a location in Victoria, British Columbia.&nbsp;MAiDHouse has three programming areas: Improving Access to Space for MAiD, Centre for Excellence for Research, Education, and Training, and Grief and Bereavement Resources and Supports. The MAiDHouse facility is the first of its kind in Canada, providing equal access to space for anyone eligible for MAiD. MAiDHouse services are provided free of charge.For more information:&nbsp; <a href="http://www.maidhouse.ca" target="_blank">www.maidhouse.ca</a> &nbsp;The PositionMAiDHouse is seeking a strategic and compassionate Executive Director who is interested in making a difference in equitable access to healthcare and choice of end-of-life care.&nbsp;The new Executive Director will continue the excellent work to date and help sustain and strategically grow our community-based program, which provides alternative space for end-of-life choices for those eligible for MAiD in the GTA and Victoria. This is a unique opportunity to participate in a dynamic and vital community resource that supports the end-of-life experience for those eligible for MAiD and the people supporting them.&nbsp;Responsible for general oversight of all areas of the organization, the Executive Director will leverage their skills and experience in leadership, operations and outreach to ensure MAiDHouse is functioning safely and efficiently and has the resources to meet its strategic and financial goals. An excellent relationship builder and manager, the Executive Director will act as the face of the organization working closely with a dedicated group of staff, Board members, clinicians and other volunteers to provide services and increase awareness and support for MAiDHouse.&nbsp;A self-starter, with excellent communication skills, the Executive Director will promote our innovative community-based model and collaboratively define and chart current and future growth.&nbsp;Committed to supporting end-of-life choices and motivated by the opportunity to contribute to an organization in its early phase of development,&nbsp;the Executive Director will employ a strong commitment to community and display an innovative mindset to further develop current opportunities while seeking new ways to strategically position the organization in a manner that increases national reach and community impact, while remaining aligned to organizational values.&nbsp;Key Duties &amp; ResponsibilitiesLeadership, Planning &amp; Governance&nbsp;<ul><li>Work collaboratively with the Board, staff and volunteers to maintain MAiDHouse’s vision, values and goals.</li><li>Develop and implement a multi-year strategic plan that addresses organizational goals and objectives in partnership with the Board of Directors.</li><li>Create an annual operating plan that translates the strategic objectives into actions that are consistent with the organization’s vision and values. </li><li>Oversee a comprehensive annual program evaluation to support program quality and growth.</li><li>Support research to identify barriers to further understanding of access to MAiD, and other relevant issues related to grief and bereavement and impact of our community-based model.</li><li>Model awareness and sensitivity to the various cultures represented in Canada along with a demonstrated commitment to inclusivity, diversity, equality and accessibility.</li><li>Attend all Board meetings, providing required materials in a timely and accurate manner, including Executive Director reports that update the Board on key results and progress towards annual and strategic goals.</li><li>Provide regular reports to the Board regarding internal and external risks, outlining mitigation strategies as required.</li><li>Support Board member recruitment and orientation.</li></ul>Operations&nbsp;<ul><li>Support the building and ongoing monitoring of organization infrastructure (systems, policies, metrics etc.) to ensure ongoing quality, impact and efficiency of day-to-day operations and integrity of service.</li><li>Oversee research and the tracking and collection of data which will be used to contribute to the greater understanding of the issues related to medically assisted dying.</li><li>Ensure commitment to and compliance with CRA rules and regulations.</li><li>Support Access to Space program and other programming which includes supporting and being present for MAiD provisions. </li><li>Manage, coach and motivate four direct staff reports.</li><li>Administer annual staff performance reviews.</li><li>Work with the part-time accountant and Board Treasurer to oversee the annual budget process, monthly Board reports and annual audit.</li><li>Support volunteer recruitment, development and retention to support operations.</li></ul>Fundraising&nbsp;<ul><li>Partner with Board and fundraising staff to ensure appropriate engagement of the Executive Director role and senior volunteers within major donor activities. </li><li>Work with fundraising staff to assess fundraising results to identify opportunities for growth and use findings to inform the annual fundraising plan. </li><li>Collaborate with staff and volunteers to steward current donors and cultivate new donor relationships and revenue streams.</li><li>Ensure timely submission of proposals and grant applications.</li><li>Collaborate with staff, Board members, other volunteers and the community to enhance and promote the case for support.</li></ul>Community Relations&nbsp;<ul><li>Identify, build and expand strategic relationships with those who supported someone who accessed MAiDHouse, community groups, healthcare, government agencies and clients that will advance organization goals.</li><li>Work with staff to enhance all aspects of the annual communications plan including brand development, external relations and social media.</li><li>Act as the primary spokesperson and attend functions, media events and public meetings in support of strategic objectives.</li><li>Represent MAiDHouse on relevant committees and/or assign staff/volunteers as required.</li></ul>Qualifications and Competencies<ul><li>Passion and support for the rights of Canadians for end-of-life choice with a strong commitment to the mission of MAiDHouse.</li><li>Passion for community-based models of non-profit organizations. </li><li>Progressive senior leadership roles in the health and/or non-profit sector.</li><li>Experience creating strategic and operational plans and building metrics to track results.</li><li>Knowledge of the laws and policies that govern Canadian charities&nbsp;is a definite asset.</li><li>Proven ability to support revenue growth and cultivate relationships to increase organization revenue.</li><li>Knowledge/exposure to fundraising, government relations and public relations would be an asset.</li><li>Proven history managing, coaching and evaluating high performing staff and volunteer teams </li><li>Skills in community outreach with demonstrated ability to increase networks of support.</li><li>Strong understanding of financial management of an organization including proper controls, budget preparation, analysis, decision making, and reporting. </li><li>Demonstrated ability to perform as a hands-on leader with the ability to support both strategic and tactical activities including providing back up for staff and volunteer roles. </li><li>Excellent verbal and written communication and presentation skills with the ability to effectively communicate organization mission and case for support to donors, other key partners and the community. </li><li>Experience working with a Board of Directors, along with a strong understanding of the Board role and other best practices related to governance. </li><li>Demonstrated ability to bring together diverse groups to work toward a common goal to advance an organization’s mission and vision. </li><li>Comfort with the unexpected and ambiguity, with the ability to manage, emotionally heightened situations.</li><li>Ability to establish boundaries, self-reflect and maintain strict confidentiality.</li><li>Effective &nbsp;project management, delegation and problem-solving skills </li><li>Experience with all standard office equipment and software packages, including MS Word, Excel, PowerPoint, Outlook. Experience with fundraising software and MailChimp is a definite asset. </li><li>A degree in social services, management, a health-related field or other relevant field or a combination of training, skills and experience.</li></ul>Key Qualities<ul><li>Committed to compassionate end-of-life care</li><li>Empathetic</li><li>Strategic and achievement-oriented</li><li>Dynamic communicator</li><li>Innovative</li><li>Able to analyze and synthesize diverse sources of information</li><li>Organized and able to&nbsp;multitask</li><li>Self-reflective</li><li>Self-directed</li><li>Collaborative</li></ul>Work Conditions<ul><li>Work is performed in a controlled environment e.g., private, or semi-private office or cubicle or virtually. </li><li>Work may require some physical effort (walking around and between floors via stairs, lifting and standing) and/or prolonged periods of sitting at a desk and working on a computer.</li><li>Work involves engagement in what can be an emotionally charged topic.</li><li>The final candidate will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).</li></ul>Application InstructionsTo apply for this senior leadership role please include a cover letter and CV and send to <a href="mailto:info@maidhouse.ca" target="_blank">info@maidhouse.ca</a>with the subject line: Executive Director. The posting closes on October 6, 2025, at 5pm ET.&nbsp;Please note: We thank all applicants for their interest but only candidates selected for an interview will be contacted regarding next steps. &nbsp;No phone calls please.&nbsp;Persons with disabilities who anticipate needing accommodations for any part of the search process may contact, in confidence, <a href="mailto:info@maidhouse.ca" target="_blank">info@maidhouse.ca</a>&nbsp;MAiDHouse Statement of Diversity &amp; InclusionMAiDHouse is committed to ensuring the value of diversity is upheld in everything that we do for our clients, visitors, health care practitioners, employees, volunteers, and the broader community. MAiDHouse welcomes and supports all people, regardless of ability, age, gender, race, gender identity, sexual orientation, or beliefs. It is incumbent upon MAiDHouse staff and volunteers to share the responsibility of creating and maintaining an environment of mutual respect and support.MAiDHouse promotes the principles of and adheres to the tenets of the Human Rights Code and is an equal opportunity employer.

MAiDHouse

Executive Director

The Cam's Kids Ambassador Program is a student-led initiative of Kids Help Phone, comprised of chapters in high schools and post-secondary institutions across Canada. Continuing the legacy of Cameron Hicks, a young person who navigated anxiety and reaching out for support through high school, this peer-led program focuses on creating awareness of mental health and the range of services and offerings available to them through Kids Help Phone. Through various in-person and virtual interactions, Cam's Kids Ambassadors offer valuable resources to their peers, building their own capacity as youth leaders and strengthening their community. Ambassadors play a crucial role in empowering others to learn more about their own mental health and in educating their peers about reaching out for support, making a positive impact in their communities. &nbsp;Key Activities:&nbsp;<ul><li>Participate in Events &amp; Initiatives: Lead events with your fellow ambassadors on campus supporting creating awareness of Kids Help Phone’s programs and services as well as volunteering with&nbsp;Kids Help Phone's events in the community!</li><li>Take Our&nbsp;Training: Gain knowledge and understanding of Kids Help Phone services and programs and become confident in discussing them with your peers. Additionally, ambassadors have opportunities to participate in other trainings like our Peer Support Training and Mental Health First Aid if they wish.</li><li>Resource Distribution: Share mental health resources with peers on&nbsp;campus, in your community, etc.&nbsp;</li><li>Digital Advocacy: Use social media platforms to spread awareness and share relevant resources.&nbsp;</li><li>Feedback Participation: Take part in surveys or advisory committees&nbsp;to provide insights and help improve the organization’s programs.</li><li>Take part in additional opportunities as they arise, such as in-person workshops and conferences with leading mental health professionals, collaborations with Kids Help Phone partners, community presentations, and more!</li></ul>Once your application has been reviewed and approved, you will be granted access to our mandatory ambassador training. After completion, you will be introduced to the Team Leads for your chapter. If a chapter has not yet been started at your institution, we will reach out with further details.&nbsp; If you have any questions, please feel free to send them to <a href="mailto:camskids@kidshelpphone.ca" target="_blank">camskids@kidshelpphone.ca</a>. &nbsp;

Kids Help Phone

Cam's Kids Ambassador

facebook.com/donatetodance

instagram.com/secondstagedancewear

<a href="mailto:hello@secondstagedance.org" target="_blank">hello@secondstagedance.org</a>

About us

We are looking for a Treasurer to join our Board!

Second Stage Dance is a Registered Canadian Charity dedicated to increasing sustainability,
affordability and diversity in the dance sector. Our mission is to provide financial support for dancers
in need alongside provide them with the items they need to reduce costs to participation. 

Currently, we are looking for passionate, committed volunteers looking to support our mission as we
grow! This is a wonderful opportunity to gain experience and evolve alongside an innovative
organization.

As our Treasurer, you will have a vital role in ensuring the financial success of our organization.
You will oversee our financial reporting, along with developing strategic financial plans to
support our mission. We are looking for someone who is currently working towards their CPA or
has previous experience in the financial sector.

The Key Responsibilities Include:
Monitor the organization’s financial position and ensure proper records are maintained in
accordance with CRA requirements for registered charities.
Review and present quarterly financial statements to the Board
Ensure and financial policies are in place and followed by team members
Oversee donation receipting processes, including periodic review of in-kind donation
receipts (administrative preparation may be delegated to staff/volunteers)
Support the development of the annual budget in collaboration with staff/board
Liaise with accountants, bookkeepers, or auditors as required

We’re Looking For Someone Who Meets These Requirements:
Passionate about accessibility, sustainability and making an impact in the dance sector
CPA designation (preferred), OR equivalent experience in accounting, bookkeeping, finance,
or nonprofit financial management.
Knowledge of CRA charity compliance, financial reporting, and nonprofit governance
Strong analytical, organizational, and communication skills

This is a volunteer leadership role and we will be needing commitment for a 1.5 year term until
December 2026. 

If you have any additional questions or are interested in meeting with us, please send your cover
letter and resume to <a href="mailto:hello@secondstagedance.org" target="_blank">hello@secondstagedance.org</a>!

Second Stage Dance

Treasurer - Volunteer Board Member for Arts Charity

Participation House Markham is a trusted and community-based organization dedicated to providing high-quality programs and services for adults living with physical and developmental disabilities across multiple sites. Rooted in compassion, dignity, and inclusion, we are committed to empowering individuals to live with independence and purpose. Each year, we serve a large and diverse client community through the delivery of high-quality, individualized care, residential services and supports, day programming, outings, and assisted living. With a dedicated team, strong community connections, and a mission-driven approach, we are entering an exciting chapter of growth and transformation, and we are seeking a visionary leader to guide the way.Reporting to the Board of Directors, the Executive Director will play a pivotal role in leading the organization through a time of modernization, expansion, and impact. This is an opportunity to combine operational excellence with bold, strategic leadership, ensuring that clients continue to receive exceptional, compassionate care today while building the systems and strategies that will shape tomorrow. The Executive Director will oversee all aspects of the organization, including program operations, care and delivery, financial and human resource management, and organizational performance. At the same time, they will champion innovation by modernizing systems, digitizing care, and leveraging technology and data to drive accountability, efficiency, and quality outcomes.This is not only a leadership role but a change-making one. The Executive Director will cultivate and inspire a high-performing team, fostering collaboration and a culture of continuous learning and improvement. By implementing objective measures and performance metrics, they will ensure that services consistently meet and exceed the highest standards. Through compassionate change management, they will support staff and clients as the organization evolves, ensuring that Participation House Markham remains a place where inclusion and dignity are at the heart of everything we do.About the OpportunityAs the public face of the organization, the Executive Director will build strong relationships with government ministries, funders, and community partners. They will play a critical role in securing sustainable funding, advancing advocacy efforts, and positioning Participation House Markham as a leader within the health and social services sector. Representing the organization with credibility and influence, they will open doors to new opportunities, partnerships, and models of care that will strengthen our impact and ensure long-term sustainability.The successful candidate will bring senior leadership experience in healthcare, social services, or a related sector, with a proven ability to manage complex operations while driving innovation and strategic growth. They will have a strong foundation in financial management, human resources, and governance, along with the ability to work productively with a Board of Directors and staff. A post-secondary degree in health administration, social services, business, or a related discipline is required, with graduate-level education considered an asset. Experience with digital transformation and the implementation of quality improvement frameworks will be highly valued.Above all, we are seeking a leader who is both visionary and compassionate: someone who can see the big picture while staying grounded in operational excellence, who can inspire confidence and trust across staff, residents and their families, alternate decision makers, government, and community partners, and who is ready to lead Participation House Markham into its next chapter of excellence, innovation, and impact.To ApplyTo express interest in this exciting opportunity, please submit your cover letter and resume, in confidence, to <a href="https://www.miramsbecker.com/executive-director-participation-house-markham" target="_blank">https://www.miramsbecker.com/executive-director-participation-house-markham</a>. For additional information, contact Sarah Adams at&nbsp;<a href="mailto:sarah@miramsbecker.com" target="_blank">sarah@miramsbecker.com</a>.Participation House Markham&nbsp;and Mirams Becker Inc. are equal-opportunity employers committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage, and celebrate diversity. We are committed to providing accommodations throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.

Mirams Becker Inc.

Executive Director - Participation House Markham

The Opportunity:Join our dynamic team as the Program Manager, Mental Health Outreach Team (MHOT) and be part of our journey to make a real difference to the Greater Victoria community!&nbsp; Reporting to the Director of Programs, this position provides planning, management, and administration of a team of 8 counselors in our youth mental health services at Thrive.Who We Are:THRIVE&nbsp;has been a trusted partner in enhancing lives in Greater Victoria since the 1980s.&nbsp; As a dedicated non-profit agency, our mission is to provide a wide range of services that help individuals and families build their skills, strengths and resourcefulness.&nbsp;&nbsp;We operate on a $6.5M budget through service contracts with the Ministry of Children and Family Development (MCFD) and Community Living BC (CLBC). With a passionate team of 70 employees, we uphold high standards in everything we do.&nbsp; Our consistent accreditation from CARF since 2004 speaks to our commitment to excellence.&nbsp; We also care deeply about our culture and the daily demonstration of our values of integrity, collaboration, and courage.&nbsp; At THRIVE, you'll find a vibrant atmosphere that fosters a strong sense of belonging for both employees and clients.Why Work With Us…<ul><li>An opportunity to grow and develop your skill set and network </li><li>Salary range of $95,000 - $106,000 annually</li><li>An exceptional benefits package including: 20 days paid holidays per year plus 12 paid statutory holidays, Extended Health Plan (including vision, dental and para-medical services), Municipal Pension Plan</li><li>Assistance with relocation costs possible — we work full time from our vibrant office in Victoria</li><li>And most importantly, an opportunity to make a meaningful impact on our community’s well-being</li></ul>What You’ll be Responsible For:<ul><li>Manages day-to-day operations and staff assignments</li><li>Ensures program standards, policies and guidelines are maintained</li><li>Develops, manages implementation of and evaluates the programs providing on-going supervision, case consultations and yearly performance outcomes reviews</li><li>Ensures that all accreditation and other applicable regulatory standards are met</li><li>Provides direction and support to ensure program goals are met</li><li>Oversees the budget and expenses for the MHOT, and makes budget recommendations</li><li>Preparation of grant applications </li><li>Seeking out fund development opportunities</li><li>Ensures accurate program and client records are maintained</li><li>Produces reports as required</li><li>Adheres to agency values and principles and promotes and models these</li><li>Ensures staff supports the mission, vision, values, strategic goals and policies</li><li>Works with senior management to formulate program policies and procedures</li><li>Connects the MHOT team objectives to our strategic plan</li><li>Identifies new program opportunities and participates in development/design</li><li>Participates in internal and external committees</li><li>Accountable for meeting all targets for contracted service hours, number of persons served and maximizing allowable staffing levels as per program budget</li><li>Determines staffing needs to ensure program continuity</li><li>Leads the recruitment and selection of program staff, organizing hiring panels and making hiring decisions</li><li>Orients and provides training to staff and/or practicum students.</li><li>Coordinates the scheduling and assignments of program staff</li><li>Supports and mentors staff to solve issues and resolve conflicts</li><li>Establishes performance expectations, provides feedback and conducts performance evaluations</li><li>Participates in and models conflict resolution between staff, clients and families</li><li>Investigates complaints filed by clients and staff as defined in the agency’s conflict resolution and/or ethical practice procedures and consistent with the collective agreement where unionized staff is concerned</li><li>Ensures effective communication with staff, clients and families and promotes their participation in and sharing of feedback in order to inform quality assurance practices of the agency</li><li>Promotes public awareness for the program, representing THRIVE externally</li><li>Develops and maintains positive relationships with government officials and with other community organizations</li><li>Proactively, professionally and effectively mitigates risk, creates safety plans, protocols and ensures their implementation</li><li>Competently manages critical incidents </li><li>Performs other related duties as required</li></ul>What You’ll Bring:<ul><li>Master’s Degree in Counselling Psychology or Social Work or equivalent </li><li>Or Master’s or Bachelor’s Degree in Nursing and licensed under the Registered Nursing Association of B.C. and/or the College of Registered Psychiatric Nurses of B.C.</li><li>Or a degree in a related field with significant experience may be considered</li><li>Direct experience in mental health services, with a minimum of 5 years management experience in a mental health setting</li><li>Experience managing in a unionized environment</li><li>Experience working in the field of child and youth mental health</li><li>Understanding of the DSM-V</li><li>Experience providing supervision to child and youth counsellors</li><li>Working knowledge of specific community-based programs, related provincial and community support services, applicable legislation and policies</li><li>Excellent oral, written, facilitation and interpersonal skills</li><li>Demonstrated teamwork, leadership, supervisory skills and a strong commitment to principles of collaboration</li><li>Ability to work effectively with program staff, funders, and other agencies and organizations</li><li>Experience working with referral partners (MCFD, School Districts, Health Authorities, community partners, etc...)</li><li>This position requires the ability to function independently and frequently under pressure while managing multiple concurrent projects and deadlines including effectively managing emergency situations</li><li>Program delivery activities may require a moderate level of physical fitness to effectively carry out duties of the position</li></ul>Your ApplicationWe look forward to receiving your application to help us continue our mission and fulfil our vision.&nbsp; Please send your current resume and cover letter to&nbsp;<a href="mailto:careers@reimaginework.ca" target="_blank">careers@reimaginework.ca</a> with the subject line: “Thrive Program Manager Application”.&nbsp; We will be reviewing applications as they arrive.&nbsp;We thank all applicants for their interest; however, only those candidates selected for interviews will be contacted. Please note that we are unable to support work visas of any kind.&nbsp;&nbsp;If you don’t meet all of our requirements exactly or have taken a non-traditional professional path, we still want to hear from you! Use your cover letter to tell us about your unique experience&nbsp; — we recognize that skills are transferable.&nbsp;We're building a diverse, innovative team that thrives on solving complex challenges. We encourage applications from candidates who bring unique perspectives and experiences to our growing organization.

Thrive Social Services Society

Program Manager, Mental Health Outreach Team

BioTalent Canada is seeking a Chief Operating Officer (COO) to serve as the strategic and operational partner to the President &amp; CEO. The COO will translate strategy into measurable results, strengthen financial sustainability, and ensure the organization’s continued leadership within Canada’s bio-economy.This is a high-impact role for an entrepreneurial leader who thrives on balancing strategy and execution - from overseeing diversified revenue streams to driving organizational performance and building an inclusive, high-performing culture.What You’ll Do<ul><li>Translate strategy into clear operating plans with KPIs, budgets, and timelines</li><li>Lead and diversify revenue streams (federal funding, sponsorships, fee-for-service, and grants)</li><li>Oversee operational revenue-generating activities, project budgets, and deliverables</li><li>Support continuous improvement of processes, systems, and technology to increase capacity and efficiency</li><li>Provide inclusive, affable leadership across departments, strengthening people and culture</li><li>Build compelling value propositions for government, partners, and core audiences in the industry</li><li>Represent BioTalent Canada nationally as a trusted, credible voice for Canada’s bio-economy</li></ul>What You Bring<ul><li>10+ years of progressive leadership experience (including 5+ in senior operations or executive roles)</li><li>Proven ability to operate at the intersection of federal funding, sales-driven revenue models, and sectoral partnerships</li><li>Strong business and financial acumen with a track record of meeting ambitious revenue targets.</li><li>Strategic thinker with intuitive cross-disciplinary insight (federal, sectoral, and sales)</li><li>A people-first leader with experience embedding inclusion, collaboration, and performance into culture</li><li>Demonstrated interest and aptitude in artificial intelligence (AI) and applying emerging tools to enhance efficiency and decision-making</li><li>Sectoral association or national non-profit experience strongly preferred</li><li>Bilingualism (English/French) is an asset</li></ul>The full details of the job description will be made available when you click on “Apply Now”.Why Join Us?At BioTalent Canada, we support the people behind life-changing science. As COO, you’ll have a direct impact on ensuring our sustainability, advancing national workforce priorities, and shaping the future of our sector.BioTalent Canada offers a competitive total rewards package. Our hybrid work environment offers the flexibility to regularly work from the Ottawa office a minimum of two days per week and remotely from a designated home office.Interested candidates are invited to submit a cover letter and resume outlining your interest and qualifications. This position will remain open until a successful candidate has been selected and the position has been filled.BioTalent Canada prides itself on being an equal opportunity employer and encourages applications from all qualified candidates. We welcome and encourage applications from people with disabilities.&nbsp; Accommodations are available upon request for applications in all aspects of the selection process.We thank all applicants for their interest in BioTalent Canada, however, only those being considered for an interview will be contacted.

BioTalent Canada

Chief Operating Officer

<h3>Job Description</h3>About YOUYou are a visionary and values-driven leader with a passion for improving services that support children, youth, and families. With expertise in clinical strategy, service design, evaluation, and quality improvement, you bring a systems-thinking approach to your work—building frameworks and processes that ensure services are high-quality, equitable, and aligned with system priorities. You use data and evidence to drive continuous improvement and translate strategy into action. A natural collaborator, you work across teams to embed best practices into everyday service delivery. Guided by a commitment to inclusion, equity, and excellence, you’re motivated by impact—creating meaningful change that empowers staff and helps people thrive. You’re not just focused on systems—you care deeply about the people those systems serve.About ROCKROCK (Reach Out Centre for Kids) is recognized as the number one non-profit employer of choice, leading the way in providing mental health services to children, youth, and families in the Halton region. We are an accredited organization with exemplary standings from Accreditation Canada, reflecting our commitment to high-quality care. Our dynamic and collaborative team is dedicated to achieving our mission and vision, fostering a positive and inclusive environment that mirrors the diversity of the community we serve. At ROCK, we offer various professional development opportunities, company events, and a supportive culture that encourages innovation and growth. ROCK is site certified in the Neurosequential Model of Therapeutics (NMT) a developmentally sensitive, neurobiology-informed approach to clinical problem solving. Our hybrid work model provides flexibility, combining on-site and virtual environments, to best meet the needs of our staff and clients. Join us in making a meaningful impact in mental health care.This is Contract Full-time position till March 31, 2027.The ROLEStrategic Service Development<ul><li>Lead development of service design frameworks and innovative models of care.</li><li>Conduct environment scans, identify sector trends, and recommend strategies to adapt and strengthen the service continuum.</li><li>Provide consultation to program leaders in applying evidence-based practices and emerging approaches.</li></ul>Quality &amp; Standards<ul><li>Develop and oversee the agency’s quality improvement and clinical practice frameworks.</li><li>Support the leadership of accreditation readiness and ensure compliance with professional, regulatory and funder requirements</li><li>Establish systems for monitoring service performance against benchmarks.</li><li>Translate standards into practical tools, training, and processes for staff, supporting consistent day-to-day implementation</li><li>Ensure compliance with the specific requirements of Section 27 of the Occupational Health and Safety Act, as well as any further health and safety responsibilities outlined in the agency’s policy and procedure documents</li></ul> &nbsp;Program Evaluation<ul><li>Design and implement an agency-wide program evaluation framework that measures service outcomes, client experience, and community impact.</li><li>Partner with data, IT and program teams to collect, analyze, and interpret outcome data.</li><li>Translate evaluation findings into actionable insights to inform decision-making, strategic planning and system advocacy.</li><li>“Act as the bridge between system strategies and frontline operationalization.</li><li>Support directors in embedding evaluation into service delivery, ensuring staff understand and use data for continuous improvement.</li><li>Collaborate with external partners and funders to align evaluation approaches with sector-wide priorities.</li></ul>Equity, Client-Centred &amp; Inclusive Approaches<ul><li>Embed equity, diversity, cultural safety, and accessibility principles into service strategy, evaluation and quality frameworks.</li><li>Establish processes to integrate client/family voice and lived experience into service design and measurement.</li><li>Work with program leaders to co-design and implement equity-driven initiatives that reduce access barriers.</li></ul>Collaboration &amp; Leadership Support<ul><li>Act as a subject matter expert and advisor to the VP Services and directors.</li><li>Works closely with the Vice President of Services to implement the VP’s clinical and service &nbsp;</li><li>Partner with directors and managers to implement quality improvement and evaluation plans, without direct line management of staff.</li><li>Provide training, tools, and coaching to leaders and teams on evaluation, quality improvement, and evidence-informed practice.</li><li>Represent the agency on system planning tables, research/evaluation collaborations, and quality/standards working groups.</li><li>Other duties as may reasonably be assigned</li></ul>Who we’re looking for:<ul><li>Master’s degree in Social Work, Psychology, Counselling, Nursing or related clinical discipline (PhD or equivalent asset).</li><li>MBA or comparable advance degree in management, administration or health leadership</li><li>8+ years of progressive senior leadership in service design, quality, or program evaluation within health, mental health or social services.</li><li>Demonstrated expertise in program evaluation, quality improvement, and accreditation.</li><li>Strong knowledge of children’s services and Ontario’s policy/funding environment.</li><li>Proven ability to influence without direct authority, and to work collaboratively across portfolios.</li></ul>Key Competencies:<ul><li>Strategic Thinking &amp; Innovation: Anticipates system trends and develops proactive service strategies.</li><li>Evaluation &amp; Evidence Use: Designs evaluation frameworks and translates data into actionable insights.</li><li>Quality &amp; Accountability: Champions accreditation, standards, and continuous improvement.</li><li>Equity &amp; Inclusion: Ensures fairness, accessibility, and cultural humility in all frameworks.</li><li>Collaboration &amp; Influence: Builds alignment across leaders and stakeholders without direct line authority.</li><li>Advisory Leadership: Acts as a trusted advisor to senior and program leaders.</li></ul>Additional Requirements:<ul><li>Current (within 3 months) criminal reference check and after every three (3) years</li><li>Ability to work flexible and extended hours</li></ul>Our rewards ROCK, join our team and ENJOY:&nbsp; 🕒&nbsp;Flexibility: Plan your schedule to balance with your personal life.🏥&nbsp;100% employer paid premiums for extended health and dental benefits. (Contract &gt;1 year; you need to be exclusively working with ROCK) 🌴&nbsp;Recharge: Paid time off, Vacation time, and 2 additional ROCK holidays. 📖&nbsp;Learning: Access to professional development assistance to help you grow. 🍎&nbsp;Wellness: Health Care Spending Account and discounted GoodLife memberships.Be part of a team that makes a difference. Apply today and help us shape the future of mental health care for children, youth, and families!ROCK is committed to fostering a positive and progressive workforce reflecting the community we serve and promoting diversity at all levels in a dynamic and inclusive environment. We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ROCK’s Accommodation Policy.If you are invited to participate in the interview process and require accommodation for the interview, we ask that you provide your accommodation request as soon as reasonably practicable. Please be advised that you may be requested to provide verifiable supporting information, such as medical or other documentation depending upon the type of Code-protected accommodation, to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process. ROCK treats all accommodation requests confidentially.Please note that ROCK positions are currently working in an on-site and virtual hybrid model.&nbsp; Positions are located in the&nbsp;Halton&nbsp;Region and travel between sites may be required.

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