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About the BC Hospitality FoundationThe BC Hospitality Foundation (BCHF) is a registered charity that supports hospitality and tourism workers across British Columbia facing financial crisis due to a health challenge. In addition to providing direct assistance to individuals, the Foundation also offers scholarships to foster the development of future leaders in the industry. By rallying community and industry partners, BCHF plays a vital role in sustaining the people who make BC’s hospitality and tourism sector thrive.Job SummaryThe Business / Fundraising Administrator is an integral component in promoting growth and opportunity in fundraising. This position is also responsible for ensuring the financial integrity, compliance, and operational effectiveness of the BC Hospitality Foundation. This position requires a detail-oriented professional with strong financial skills and a deep connection to the hospitality and tourism sector in British Columbia. The successful candidate will oversee financial systems, ensure organizational compliance, and provide high-level administrative support to help the Foundation continue its mission of supporting hospitality and tourism workers facing health challenges.Key ResponsibilitiesFundraising &amp; Donor Relations<ul><li>Support the Executive Director in identifying new donor opportunities and sponsorships.</li><li>Provide financial and administrative support for fundraising campaigns and donor stewardship activities.</li><li>Maintain donor records and ensure timely and accurate acknowledgment of contributions.</li><li>Follow up with donors to collect outstanding pledges and contributions from fundraising campaigns.</li><li>Assist in recruiting partners and sponsors to participate in fundraising programs and initiatives.</li></ul>Financial Oversight &amp; Compliance&nbsp;<ul><li>Prepare and manage budgets and financial reports.</li><li>Monitor income, expenditures, and cash flow to ensure sustainability and accountability.</li><li>Oversee invoicing, banking, and accounting practices in collaboration with the finance team or external accountants.</li><li>Ensure compliance with charitable regulations, insurance requirements, and other relevant legal obligations.</li><li>Maintain strong internal controls, policies, and procedures that reflect nonprofit best practices.</li></ul>Administrative Management<ul><li>Implement and improve administrative systems, processes, and policies.</li><li>Support the planning and logistics of board and committee meetings.</li><li>Maintain accurate governance and organizational records.</li><li>Provide executive-level administrative support to the Executive Director.</li><li>Write and coordinate communications, including newsletters, program applications, and scholarship announcements.</li></ul>Human Resources&nbsp;<ul><li>Support recruitment and onboarding processes for the board of directors and volunteers.</li><li>Ensure compliance with labour and volunteer management policies.</li><li>Oversee staff and volunteer record-keeping, while leaving detailed scheduling and supervision to program leads.</li></ul>Key Qualifications<ul><li>Bachelor’s degree in business administration, Accounting, Nonprofit Management, or equivalent experience.</li><li>Proven experience in financial management, budgeting, and compliance, preferably in a nonprofit or charitable organization.</li><li>Familiarity with Canadian charitable governance and reporting requirements.</li><li>Proficiency with QuickBooks, Microsoft Office, and donor management/CRM systems.</li><li>Strong organizational, analytical, and problem-solving skills.</li><li>Strong, demonstrated connection to British Columbia’s hospitality and tourism industry — through professional experience, partnerships, or community involvement.</li><li>Excellent communication and interpersonal skills, with the ability to work collaboratively with staff, board members, and stakeholders.</li></ul>Key Attributes<ul><li>High ethical standards and integrity in managing financial and confidential information.</li><li>Proactive, detail-oriented, and able to manage multiple priorities under deadlines.</li><li>Mission-driven, with a passion for supporting the hospitality and tourism community.</li><li>Collaborative team player who can also work independently with minimal supervision.</li></ul>Benefits<ul><li>Opportunity to make a meaningful impact in the BC hospitality and tourism community.</li><li>Professional development opportunities.</li></ul>

BC Hospitality Foundation

Business / Fundraising Administrator

What This Role Involves:The Client Care Specialist is the Credit Counselling Society's (CCS) first point of contact for the clients who call in looking for help with their finances. Bilingual fluency in both of Canada's official languages (English and French) is a requirement for this position, and given that we support our clients in a variety of languages, fluency in other languages is an asset.This role is an ambassador for the organization, building trust with clients and offering them an empathetic and calming presence during challenging circumstances.&nbsp; You will need to use active listening skills to ensure you are providing the appropriate resources and supports for a client, depending on their specific situation.&nbsp;In this role, you will use your judgment to determine how to best help the client, easing their concerns and connecting them with a Credit Counsellor when appropriate, or other resources where applicable. &nbsp;Regardless of your background, you will receive training and support to help clients with their initial questions regarding their financial situation.&nbsp;In addition to clients who call in, we receive a number of online inquiries as well.&nbsp; Part of this role will involve reaching out to clients who have asked us to contact them, to go through the intake process.&nbsp; Your role will also include fulfilling a number of administrative tasks to support their success during their relationship with CCS. Yours is an important role in the client's financial journey!What We Have To Offer:The starting salary range for this role is $39,156 - $43,498, but this may fluctuate based on geography and previous education and experience.&nbsp;In addition, we offer an annual salary review process each January, so the successful candidate can expect to receive regular increases to their salary, subject to meeting established performance objectives.We are proud to qualify as a Great Place to Work! Our employees love the close-knit team environment and the commitment to work-life balance, which includes a 35 hour work week and generous time off provisions!&nbsp; It’s important to us that every member of our team feels safe, supported, and respected at work.&nbsp;In addition, we are all rewarded by the meaningful work we do, and the opportunity to make a difference in the lives of our clients each day.&nbsp; Our team has the opportunity to work remotely on a hybrid basis, but even though we aren’t in the same office, we have chat groups and activities supported by our Culture Club, to offer our team the chance to develop relationships and have some fun at work too!In addition to a great workplace culture, our employee experience and compensation package includes:<ul><li>A comprehensive health and wellness benefits package, including $850/year for prescription coverage, $3,150/year for a Health Spending Account, $300/year for a Wellness Spending Account, and $300/year for a myFlex benefit to be allocated between the Health and Wellness Spending accounts to best meet each employee's needs.&nbsp; (These benefits are prorated for the first year of employment.)</li><li>Long term savings program with employer matching (up to 5% in the first 5 years of employment).</li><li>Educational reimbursements (up to $2,500/year).</li><li>Three&nbsp;weeks vacation to start, plus 3 CCS days to use at your discretion and 6 Sick/Personal Days each year. (Paid leave is prorated for the first year.)</li><li>Celebration of personal and organizational milestones, including a paid day off when moving or getting married, as well as gifts for important events like having a child or celebrating a milestone service anniversary.</li><li>Employee and family assistance program through Inkblot Therapy, offering counselling support as well as a wide variety of support resources.</li><li>The opportunity to participate in our two-level employee development program and supplemental mentoring relationships to support those interested in furthering their professional growth.</li></ul>What We Are Looking For:The successful applicant for this position will bring the following experience and attributes:<ul><li>One to two years of customer service experience required; call centre experience preferred. </li><li>Based in Eastern Time Zone, availability to work variable shifts, scheduled between 8:00 am - 6:00 pm (Eastern Time), with a Saturday shift once each month.</li><li>Professional and empathetic manner, demonstrating active listening skills, and the&nbsp;ability to connect with clients and convey information accurately.</li><li>Excellent communication &amp; interpersonal skills, demonstrating a genuine desire to work as part of a team and help people.</li><li>Fluency in French (written and spoken.)</li><li>Positive, can-do attitude and a solution-focused approach, with the ability to adapt to change and work well under pressure. Strong organizational abilities, including the ability to switch between tasks quickly and occasionally manage simultaneous conversations while ensuring attention to detail.</li></ul>Who We Are: CCS is an accredited non-profit organization that offers support to clients who are encountering financial challenges.&nbsp; Every year, we change the lives of thousands of people who are looking for help to get their life back.Our mission, should you choose to accept it:&nbsp; We Help.&nbsp; We Educate.&nbsp; We Give Hope.&nbsp;CCS is committed to the ongoing development of a safer, respectful and equitable space for employees, clients and stakeholders of all backgrounds, identities, and abilities.&nbsp; Please see our Commitment to Equity, Diversity, and Inclusion for more details.Work Environment:This is a full time, predominate-remote position (within Canada). Periodic in-person meetings or events&nbsp;may be required, with advance notice. We foster strong team connections through online chat groups and culture-building activities.How to Apply:If this opportunity sounds like a good fit, we would love to hear from you! Please send in your resume and a cover letter, explaining your interest in the role and what you would bring to it.We understand that candidates may use generative AI tools (e.g., ChatGPT) to review their application documents, but we ask you to craft your documents and open-text responses personally so we can get to know you better!&nbsp; We reserve the right not to proceed with applications from candidates who submit AI-generated text, or who otherwise use AI tools to support their responses in an interview process.&nbsp;We are an equal opportunity employer and encourage applications from members of groups that have been marginalized on the grounds included in the Human Rights Codes of Canada and the provinces we serve, including: status as a First Nation, Métis, Inuit, or Indigenous person, race, country of origin, disability, sex, sexual orientation, gender identity or expression, political belief, religion, marital or family status, age, and/or social standing.Applications from all qualified individuals are welcome, and successful candidates must be eligible to work in Canada.&nbsp;Due to the volume of applications received, we will only reach out to candidates who are shortlisted for further consideration.&nbsp; Thank you for your interest!

Credit Counselling Society

Client Care Specialist (Bilingual - French) - Remote

Key responsibilities:<ul>	<li>Execute a results-driven social media strategy.</li>	<li>Develop and curate engaging content for social media platforms.</li>	<li>Assist in the creation and editing of written, video, and photo content.</li>	<li>Attend events and produce live social media content.</li>	<li>Maintain unified brand voice across different social media channels.</li>	<li>Collaborate with the marketing team to create a social media calendar.</li>	<li>Monitor social media channels for non-profit trends.</li>	<li>Interact with users and respond to social media messages, inquiries, and comments.</li>	<li>Review analytics and create reports on key metrics.</li>	<li>Assist in the development and management of social media marketing&nbsp;strategy.</li>	<li>Monitor engagement on social media posts and find opportunities to join relevant conversations within the non-profit space</li>	<li>Work together with other volunteers, and assist with scheduling and approval of long-term social media content</li>	<li>Perform research on current benchmark trends and audience preferences</li>	<li>Suggest and implement new features to develop brand awareness</li>	<li>Stay up-to-date with current technologies and trends in social media within the non-profit sector, design tools and applications.</li></ul>Social Media Coordinator Qualifications / Skills:<ul>	<li>Passion for social media and proficiency with major social media platforms and social media management tools</li>	<li>Proficiency with video and photo editing tools, digital media formats, and HTML</li>	<li>Excellent social listening skills</li>	<li>Ability to understand historical, current, and future trends in the digital content and social media space</li>	<li>Strong copywriting and copy editing skills</li>	<li>Top-notch oral and verbal communication skills</li>	<li>Impeccable time management skills with the ability to multitask</li>	<li>Detail-oriented approach with commitment&nbsp;to&nbsp;meet deadlines</li></ul>What's in for you? ● Make a difference in the lives of families and children facing brain cancer ● Flexible schedule and remote work ● Opportunities for professional growth ● Letter of recommendation ● Your contribution will help us to build a brighter future for kids with brain cancers!

Tali's Fund

Social Media Coordinator

<h3>ABOUT TALI'S FUND</h3>Tali’s Fund was established in loving memory of Tal Esther Doron, who passed away at age 4 after a courageous battle with ATRT, a rare and aggressive brain tumour.We support research into childhood brain cancers, the #1 cause of cancer-related death in children and adolescents under 20. Our efforts have already led to groundbreaking findings and a global research network of over 150 centres. We also collaborate with organizations to assist affected families and raise awareness of available resources. Learn more:<a href="http://www.talisfund.org" target="_blank"> www.talisfund.org</a>.<h3>Position: Social Media Content Creator (Volunteer)</h3><ul>	<li>	Type: Volunteer	</li>	<li>	Location: Remote	</li>	<li>	Time Commitment: ~5 hours/week (flexible)	</li></ul><h3>What You’ll Do</h3><ul>	<li>	Create engaging content for Instagram, Facebook, LinkedIn	</li>	<li>	Design eye-catching graphics, reels, stories	</li>	<li>	Plan and manage our social media calendar	</li>	<li>	Be a key voice in sharing our mission with the world!	</li></ul><h3>You Are</h3><ul>	<li>	Skilled at spotting and using social media trends (especially in the nonprofit space)	</li>	<li>	A clear and compelling writer	</li>	<li>	Creative, detail-oriented, and organized	</li>	<li>	Passionate about making a difference for kids and families	</li></ul><h3>Why Volunteer With Us?</h3><ul>	<li>	Gain hands-on content creation and digital marketing experience	</li>	<li>	Build your portfolio while supporting a meaningful cause	</li>	<li>	Collaborate with a warm, dedicated team	</li>	<li>	See the real-world impact of your work on families in need	</li></ul>

Volunteer Opportunity: Social Media Content Creator (Remote | ~5 hrs/week)

Employment Hamilton (EH) has been delivering employment and training services to clients and employers since 1972. Funded by Employment Ontario / Fedcap Canada, EH offers Employment Counselling, access to Better Jobs Ontario and a Resource and Information Centre.&nbsp;&nbsp;EH prides itself on providing superior service in a welcoming environment that promotes integrity and respect.&nbsp;We are looking for an outgoing individual who enjoys working with a diverse clientele; a team player who is eager to learn, who is a skilled listener and excels in written and verbal communication.At EH, the role of Employment Counsellor is multi-faceted. Not only would you be working one-on-one with clients in their employment and training pursuits, but you would also be working with employers and community partners to benefit EH clients. Innovative thinking and the ability to effectively contribute to a team environment are critical components of the position. &nbsp;Responsibilities include:<ul><li>Meeting and working with a diverse clientele to establish and implement Employment Action Plans based on effective assessments that reflect the needs of each client and addresses any barriers to employment</li><li>Creating effective resumes; assisting with realistic goal setting; advising on job search techniques; preparing clients for interview opportunities; assisting with apprenticeship pursuits and assessing for training programs</li><li>Maintaining accurate documentation of an ongoing caseload in the database systems</li><li>Utilizing superior writing / proofreading abilities to create a variety of documents including resumes and letters&nbsp;</li><li>Applying and continually enhancing knowledge of the Hamilton Labour Market, trends, tools, resources, programs and opportunities</li><li>Liaising with community partners / agencies and accessing resources to assist with successful outcomes ensuring current knowledge of all resources is maintained</li><li>Problem solving job placements, including at the client’s workplace to ensure a successful outcome&nbsp;</li><li>Maintaining an up-to-date caseload of job seekers meeting all expectations for progress and contact activity</li><li>Motivating and supporting job seekers through making linkages to other supports as required based on individual circumstances</li><li>Marketing clients to employers, meeting with employers to provide services / tools / resources and placement monitoring&nbsp;</li><li>Completing all data entry and other documentation in a timely manner</li><li>Communicating, in a team setting, opportunities, ideas and information to assist with the successful outcomes of all clients and goals of the organization</li><li>Employment Counsellor role may involve some workshop facilitation</li></ul>&nbsp;QualificationsWhile experience in employment counselling is an asset, this an entry-level opportunity, with training for the right candidate with the following&nbsp;qualifications:<ul><li>The ability to successfully and professionally carry out the responsibilities listed above</li><li>Resourceful, organized and outgoing with a sincere interest in helping others</li><li>Excellent client service skills to successfully support, market and motivate clients</li><li>Effective verbal and written communication skills; Ability to clearly document and accurately maintain all records and data management systems</li><li>Familiarity with the Hamilton area; labour market and community resources</li><li>Demonstrated ability to use excellent judgment, establish rapport and communicate effectively with a diverse clientele&nbsp;</li><li>Proficiency in Windows, Word, Outlook, (Excel is an asset), Internet resourcing with excellent keyboarding skills</li><li>Enthusiastic team player with strong time management skills</li><li>Creative and adaptable, with the ability to learn and apply new skills quickly; a commitment to ongoing development</li><li>Knowledge / ability to complete assessments and effective employment action plan development</li><li>Ability to very occasionally work outside of our usual office hours as required with notice</li><li>A second language is an asset</li></ul>To ApplyInterested candidates who possess the above qualifications, have good judgment and are empathetic to the unemployed are invited to apply.&nbsp;<ul><li>Email your cover letter and resume in ONE PDF&nbsp;attachment&nbsp;to&nbsp;<a href="mailto:HR@EmploymentHamilton.com" target="_blank">HR@EmploymentHamilton.com</a> with the subject line “Employment Counsellor”</li><li>Please ensure your resume includes your city of residence</li><li>Resumes will be reviewed as they arrive&nbsp;with a final deadline of September 29/25.&nbsp;This position may be filled PRIOR TO this date as interviews may begin earlier.&nbsp;</li><li>EH is a non-profit organization. Starting salary is $923 weekly, with a review after probation of 4 months. We offer a comprehensive, employer paid benefits package after 4 months.&nbsp;Usual weekly hours M-F 35.5 hours.</li></ul>No phone/email enquiries pleaseTo be considered for employment, a satisfactory&nbsp;Criminal Record check is required. Accessibility accommodations are available for the recruitment process upon request. If contacted, please advise us if you require any accommodation. Employment Hamilton is an equal opportunity employer.&nbsp;We thank all applicants but only those considered will be contacted.

Employment Hamilton

Employment Counsellor

Position SummaryPart-time, permanent (21 hours per week)Reports to the Sector and Engagement CoordinatorSalary: $34.60 per hourBenefits: Extended health &amp; dental, 3 weeks vacation pro-ratedThis role is hybrid (blend of remote and in office work), with the expectation that the successful candidate can be in office 1 day per week.The Administration Coordinator plays a critical role in ensuring the smooth operation of the organization by providing administrative support to the staff team, committees and board of directors. This role requires exceptional organizational skills, attention to detail, and the ability to manage multiple priorities.Key ResponsibilitiesAdministrative &amp; Office Support:Support the membership and conference administrative activities:&nbsp;<ul><li>Membership renewal, conference registration, setting up meetings, taking minutes, responding to member requests, distributing donations, finding venues, etc.).</li><li>Provide administrative support to the staff team, including scheduling, correspondence and general office coordination.</li><li>Maintain organized filing systems.</li></ul>Board &amp; Meeting Coordination:<ul><li>Schedule and coordinate meetings for the staff team, Board of Directors, and committees, ensuring seamless logistics across virtual needs, in person venues, catering, accommodation and travel as necessary.</li><li>Prepare and distribute meeting agendas, minutes, and relevant materials.</li><li>Attend meetings to take accurate minutes and track action items.</li></ul>Database &amp; Records Management:<ul><li>Maintain organizational databases and contact lists.</li><li>Ensure data accuracy and integrity for reporting and compliance purposes.</li><li>Organize and track key deadlines, documents, and agreements.</li></ul>Qualifications &amp; Skills<ul><li>2+ years of experience in an administrative role supporting leadership in a homelessness services, social services or not for profit setting.</li><li>Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Zoom.</li><li>Proactive problem-solving skills and the ability to work independently.</li><li>Excellent written and verbal communication skills.</li><li>Strong attention to detail and organizational skills.</li><li>Experience supporting boards, committees or governance structures is an asset.</li></ul>How to apply:Please email your cover letter and resume in one pdf document to Soha@toshelternetwork by 12 pm on September 30th, 2025 - we thank all who apply, but only candidates selected for an interview will be contacted.At the Toronto Shelter Network, our work is guided by leadership, equity, cultural safety, and integrity. We strive to create a workplace where diverse perspectives, lived experiences, and non-traditional career paths are valued and respected. We welcome applications from all qualified individuals, including those who may not see themselves reflected in every qualification listed.We are committed to equitable recruitment practices and will provide accommodations at any stage of the hiring process. If you require adjustments to participate fully, please contact us at <a href="mailto:office@bccfp.bc.ca" target="_blank">Soha@toshelternetwork.ca</a> and we will work with you to ensure an inclusive and barrier-free experience.

Toronto Shelter Network

Administrative Coordinator

&nbsp;&nbsp;Job Title&nbsp;Bilingual Texting Supervisor - 12 week contactShift IDTEO-1102-PTB63Location&nbsp;Remote -&nbsp;Start Date Shift Description24 average scheduled hours; 22.5 average paid hoursShift RotationSunMonTueWedThuFriSatWeek 1 20:00 to 04:00 ET 20:00 to 04:00 ET 20:00 to 04:00 ET Week 220:00 to 04:00 ET &nbsp;20:00 to 04:00 ET &nbsp;20:00 to 04:00 ET Salary:$31.91/hourJob Type:Full-Time Contractual - 12 weeksBiligual Premium:1.50$/hourJob Posting Close DateSeptember 22 2025 Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world? Presentation of the organizationKids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services. &nbsp;Young people reach out to Kids Help Phone’s professional counselors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. &nbsp; Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling. &nbsp;&nbsp;To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:The Feel Out Loud Campaign Cabinet – a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada &nbsp;&nbsp;What I Wouldn’t Do (North Star Calling), a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud. &nbsp;Job description and responsibilities: As a supervisor, the role is to• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Supervise volunteer crisis responders through an online platform;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Ensure that people who use our service receive timely, high-quality support• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Support the text messaging service by taking conversations, in times of high demand, and in accordance with existing protocols;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Provide clinical support to assist volunteer crisis responders in crisis situations and make timely decisions to ensure the safety of those contacting us;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Liaise with emergency and child protection services as required;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Engage and support the volunteer crisis responder community through group conversations to motivate, thank, guide, etc.;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Work as a team with other supervisors, maintaining ongoing communication and collaboration;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Other duties as assignedProfile:• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Bachelor degree in a field of support and/or health (social work, psychology, criminology, sexology, guidance, and other related fields);• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Master degree in these fields or related field is considered an asset;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;A minimum of 2 years of professional experience in crisis intervention and employee and/or volunteer supervision;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Good knowledge of mental health and ability to conduct risk assessments, safety plans, suicide, self-harm, addictions, etc.• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Knowledge of laws and services that affect the lives of Canadian children and youth;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Good clinical judgment and understanding of confidentiality role and limitations;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Ability to prioritize, make decisions in a crisis, communicate and work as a team;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Willingness to work in a 24/7 environment;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Bilingualism (French and English)&nbsp; If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele.A key outcome of the Supervisor role is to ensure that youth receive high quality support in a timely way and that all Key Performance Indicators (KPI) for texting services are met or exceeded. Candidates should expect to build community with volunteer responders within an online platform. This work involves a high volume of contacts and priorities that can change very quickly. Texting supervisors regularly supervise 10-15 volunteers and 12-16 conversations with service users simultaneously.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.The window for applications ends 11:59pm on the job posting close date listed above. Applications for this position will close at the date at the top of the job postingThe Small Print:&nbsp;Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.&nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people. &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to Kids Help Phone is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.#KDIND

Kids Help Phone

Bilingual Texting Supervisor, Remote - Part-Time -  Contract

&nbsp;&nbsp;Job Title&nbsp;Bilingual Texting Supervisor - 12 week contactShift IDTEO-1102-PTB62Location&nbsp;Remote -&nbsp;Start Date Shift Description24 average scheduled hours; 22.5 average paid hoursShift RotationSunMonTueWedThuFriSatWeek 123:00 to 07:00 ET 23:00 to 07:00 ET23:00 to 07:00 ET Week 2 23:00 to 07:00 ET 23:00 to 07:00 ET 23:00 to 07:00 ET Salary:$31.91/hourJob Type:Full-Time Contractual - 12 weeksBiligual Premium:1.50$/hourJob Posting Close DateSeptember 22 2025 Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world? Presentation of the organizationKids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services. &nbsp;Young people reach out to Kids Help Phone’s professional counselors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. &nbsp; Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling. &nbsp;&nbsp;To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:The Feel Out Loud Campaign Cabinet – a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada &nbsp;&nbsp;What I Wouldn’t Do (North Star Calling), a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud. &nbsp;Job description and responsibilities: As a supervisor, the role is to• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Supervise volunteer crisis responders through an online platform;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Ensure that people who use our service receive timely, high-quality support• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Support the text messaging service by taking conversations, in times of high demand, and in accordance with existing protocols;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Provide clinical support to assist volunteer crisis responders in crisis situations and make timely decisions to ensure the safety of those contacting us;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Liaise with emergency and child protection services as required;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Engage and support the volunteer crisis responder community through group conversations to motivate, thank, guide, etc.;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Work as a team with other supervisors, maintaining ongoing communication and collaboration;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Other duties as assignedProfile:• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Bachelor degree in a field of support and/or health (social work, psychology, criminology, sexology, guidance, and other related fields);• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Master degree in these fields or related field is considered an asset;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;A minimum of 2 years of professional experience in crisis intervention and employee and/or volunteer supervision;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Good knowledge of mental health and ability to conduct risk assessments, safety plans, suicide, self-harm, addictions, etc.• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Knowledge of laws and services that affect the lives of Canadian children and youth;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Good clinical judgment and understanding of confidentiality role and limitations;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Ability to prioritize, make decisions in a crisis, communicate and work as a team;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Willingness to work in a 24/7 environment;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Bilingualism (French and English)&nbsp; If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele.A key outcome of the Supervisor role is to ensure that youth receive high quality support in a timely way and that all Key Performance Indicators (KPI) for texting services are met or exceeded. Candidates should expect to build community with volunteer responders within an online platform. This work involves a high volume of contacts and priorities that can change very quickly. Texting supervisors regularly supervise 10-15 volunteers and 12-16 conversations with service users simultaneously.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.The window for applications ends 11:59pm on the job posting close date listed above. Applications for this position will close at the date at the top of the job postingThe Small Print:&nbsp;Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.&nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people. &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to Kids Help Phone is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.#KDIND

&nbsp;&nbsp;Job Title&nbsp;Bilingual Texting Supervisor - 12 week contactShift IDTEO-1102-PTB51Location&nbsp;Remote -&nbsp;Start Date Shift Description20 average scheduled hours; 15 average paid hoursShift RotationSunMonTueWedThuFriSatWeek 1 23:00 to 07:00 ET 23:00 to 07:00 ET Week 223:00 to 07:00 ET 23:00 to 07:00 ET Salary:$31.28/hourJob Type:Full-Time Contractual - 12 weeksBiligual Premium:1.50$/hourJob Posting Close DateSeptember 22 2025 Job Title&nbsp;Bilingual Texting Supervisor -&nbsp;12 week contactShift IDTEO-1102-PTB52Location&nbsp;Remote -&nbsp;Start Date Shift Description20 average scheduled hours; 15 average paid hoursShift RotationSunMonTueWedThuFriSatWeek 1&nbsp;23:00 to 07:00 ET &nbsp;23:00 to 07:00 ET Week 2 &nbsp;23:00 to 07:00 ET23:00 to 07:00 ET Salary:$31.28/hourJob Type:Full-Time Contractual - 12 weeksBiligual Premium:1.50$/hourJob Posting Close DateSeptember 22 2025 Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world? Presentation of the organizationKids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services. &nbsp;Young people reach out to Kids Help Phone’s professional counselors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. &nbsp; Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling. &nbsp;&nbsp;To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:The Feel Out Loud Campaign Cabinet – a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada &nbsp;&nbsp;What I Wouldn’t Do (North Star Calling), a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud. &nbsp;Job description and responsibilities: As a supervisor, the role is to• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Supervise volunteer crisis responders through an online platform;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Ensure that people who use our service receive timely, high-quality support• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Support the text messaging service by taking conversations, in times of high demand, and in accordance with existing protocols;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Provide clinical support to assist volunteer crisis responders in crisis situations and make timely decisions to ensure the safety of those contacting us;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Liaise with emergency and child protection services as required;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Engage and support the volunteer crisis responder community through group conversations to motivate, thank, guide, etc.;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Work as a team with other supervisors, maintaining ongoing communication and collaboration;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Other duties as assignedProfile:• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Bachelor degree in a field of support and/or health (social work, psychology, criminology, sexology, guidance, and other related fields);• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Master degree in these fields or related field is considered an asset;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;A minimum of 2 years of professional experience in crisis intervention and employee and/or volunteer supervision;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Good knowledge of mental health and ability to conduct risk assessments, safety plans, suicide, self-harm, addictions, etc.• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Knowledge of laws and services that affect the lives of Canadian children and youth;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Good clinical judgment and understanding of confidentiality role and limitations;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Ability to prioritize, make decisions in a crisis, communicate and work as a team;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Willingness to work in a 24/7 environment;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Bilingualism (French and English)&nbsp; If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele.A key outcome of the Supervisor role is to ensure that youth receive high quality support in a timely way and that all Key Performance Indicators (KPI) for texting services are met or exceeded. Candidates should expect to build community with volunteer responders within an online platform. This work involves a high volume of contacts and priorities that can change very quickly. Texting supervisors regularly supervise 10-15 volunteers and 12-16 conversations with service users simultaneously.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.The window for applications ends 11:59pm on the job posting close date listed above. Applications for this position will close at the date at the top of the job postingThe Small Print:&nbsp;Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.&nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people. &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to Kids Help Phone is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.#KDIND

Volunteer Role: Basic French Instructor Location: The Salvation Army Toronto Harbour Light – 160 Jarvis Street, Toronto Time Commitment: Every Friday, 1:00 PM – 3:00 PM (in-person)Role Overview: We are looking for an enthusiastic and supportive volunteer to lead a Basic French class for community members who want to learn conversational French. This program introduces participants to foundational vocabulary, phrases, and cultural context, helping them build confidence in speaking and understanding French.Responsibilities:Lead a beginner-level French class with a focus on everyday vocabulary and conversational skills.Plan and deliver engaging, interactive lessons suitable for adult learners.Foster a supportive and welcoming learning environment for participants of all backgrounds.Encourage participation through activities, role-play, and practice dialogues.Adapt lessons to accommodate different learning styles and paces.Qualifications:Proficiency in French (native speaker or advanced fluency).Clear and patient communication skills in both French and English.Previous teaching, tutoring, or group facilitation experience (an asset but not required).Enthusiasm for language learning and supporting community members.Impact: As a Basic French Instructor, you will empower participants to learn a new language, expand their skills, and gain confidence in cross-cultural communication. Your role will help create opportunities for connection, growth, and inclusion in our community.

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