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JOB POSTING – SENIOR POLICY OFFICER Hybrid position based in Ottawa, CanadaAbout us – What do we do?At a time of unprecedented forced displacement and system disruption, we are reforming the global system of safe and legal routes to protection. Our world-class team works closely with leaders and innovators from across sectors in over 20 countries. Together we design, launch, and expand safe and legal routes for displaced people. Together we pilot bold new ideas aimed at making the entire global system of safe and legal routes stronger and more sustainable.How do we do it?<ul><li>We build and lead powerful partnerships and networks.</li><li>We provide trusted advice.</li><li>We accelerate operational delivery.</li><li>We generate and share insights.</li><li>We inspire change.</li></ul>About the Role – What will you do?This is an exciting opportunity for a highly skilled professional to join Pathways International’s global team as Senior Policy Officer. Reporting to the Director, Strategy and Legal Affairs, the successful candidate will play a key role in advancing several of the organization’s most strategic projects and partnerships.The Senior Policy Officer will support the execution of a dynamic portfolio that includes:<ul><li>A multi-country project focused on capacity building for protection pathways in Latin America.</li><li>A high-level multilateral forum and a unique multi-sectoral partnership, both aimed at strengthening global protection system, including through sponsorship programs.</li><li>Targeted contributions to the organization’s internal strategy and planning efforts.</li><li>Support to other global partnerships and initiatives as needed.</li></ul>This role is ideal for a candidate who thrives in a fast-paced environment, brings strong analytical and writing skills, and excels in policy coordination, partnership management, and project delivery. The successful candidate will demonstrate sound judgment, high levels of discretion, and professionalism while working with high-level stakeholders across sectors and regions.Key Responsibilities Include:<ul><li>Conduct targeted research and analysis to inform strategic initiatives, partnerships, and internal planning led by the Director.</li><li>Draft high-quality materials including briefing notes, backgrounders, policy memos, speaking points, and outcomes summaries for internal and external use.</li><li>Monitor and synthesize emerging policy and program developments related to complementary pathways, community sponsorship, and international protection frameworks.</li><li>Contribute to internal strategy and planning processes by preparing tools and materials such as presentation decks, discussion frameworks, and planning templates.</li><li>Coordinate high-level meetings, consultations, and events with senior stakeholders, ensuring agendas, materials, and follow-ups are executed to a high standard.</li><li>Manage meeting schedules and related coordination and communication for multi-sectoral partnerships.</li><li>Maintain organized systems for tracking deliverables, timelines, and communications across key projects and partnerships.</li><li>Collaborate with colleagues across regions and time zones to support effective cross-team coordination.</li><li>Play a key role in supporting a multi-country initiative focused on strengthening protection pathways in Latin America, with an emphasis on Colombia and Brazil.</li><li>Track project milestones, deliverables and impact, contributing to the broader effort to build capacity and coordination across pathways ecosystems.</li><li>Liaise with project funders and partners to facilitate coordination, reporting, and strategic alignment.</li><li>Lead the development of outcome-focused narrative and indicator-based reports, working in collaboration with country teams and MEL consultants.</li><li>Lead coordination of our Latin America project’s Refugee Advisory Board, supporting meaningful engagement and ensuring its contributions are integrated into project planning and delivery.</li><li>Help examine and articulate the broader significance of our initiative in Latin America’s approach and outcomes, including its potential to inform protection pathway efforts in other contexts globally.</li><li>Support Pathways International’s role as Secretariat to the Resettlement Diplomacy Network and core group member of the Global Refugee Sponsorship Initiative.</li><li>Contribute to the preparation of meeting agendas, background documents, outcome summaries, workplans, and other materials that facilitate collaboration among members of the partnerships we manage.</li><li>Help manage engagement with key governmental and other stakeholders, ensuring timely communication and professional coordination.</li><li>Support the tracking and synthesis of key themes, deliverables, and opportunities across workstreams.</li></ul>About You – Who Are We Looking For?Required Qualifications:<ul><li>A bachelor’s degree (or equivalent) in a relevant field such as public policy, political science, international affairs, law, or development studies.</li><li>Minimum 3–5 years of professional experience in policy, international cooperation, program delivery, or stakeholder engagement.</li><li>Outstanding writing and editing skills in English, with experience producing high-quality materials for both expert and general audiences.</li><li>Exceptional research and analytical skills, including the ability to distill complex information clearly and concisely.</li><li>Proven experience working with or supporting governments, multistakeholder initiatives, and/or complex partnerships.</li><li>High level of professionalism, organization, and attention to detail, including experience coordinating projects and meetings.</li><li>Excellent judgment, discretion, and interpersonal skills when engaging with high-level stakeholders</li></ul>Desirable Qualifications:<ul><li>Experience working in a remote-first, globally distributed team environment.</li><li>Demonstrated knowledge of one or more relevant domains: domestic or foreign policy diplomacy, forced displacement, community sponsorship, complementary pathways, global migration governance, or refugee policy.</li><li>Proficiency in other languages (especially Spanish or Portuguese).</li><li>Familiarity with MEL frameworks or tools for tracking project outcomes.</li><li>Graphic/document design skills (e.g., PowerPoint, Canva, brief formatting).</li><li>Comfort with platforms such as Microsoft 365, Zoom, MS Teams, and SharePoint.</li><li>Familiarity, comfort, and curiosity about the adaptation of AI-enabled tools as part of daily workflows (e.g. ChatGPT).</li></ul>Location &amp; Work EnvironmentThis is a hybrid position based in Ottawa, Canada. The successful candidate will be expected to attend in-person meetings and office days on a regular basis and must be available for flexible working hours and cross-time-zone collaboration.Applicants contacted for evaluation will be asked to confirm they have the legal right to work in Canada. Maintaining such legal right is a condition of employment.Contract DetailsFull-time, 1-year term (renewable)How to ApplyPlease submit the following through Pathways International’s BambooHR portal by September 13, 2025.<ul><li>A cover letter</li><li>A CV</li></ul>Equal Opportunity EmployerPathways International is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from qualified candidates of all genders and from all national, religious, and ethnic backgrounds, including persons with disabilities and those with lived experience of forced displacement. We will provide accommodation upon request during the recruitment, selection, and assessment process.

Pathways International

Senior Policy Officer

Summary:PARC is a leading housing provider in West Toronto’s Parkdale community, providing good quality, safe, and affordable homes for adults experiencing serious mental illness and/or problematic substance use. At times, we are the housing of last resort. The successful candidate will have the ability to nurture strong and trusting relationships and help Member tenants to search for, and successfully secure, appropriate and affordable housing, build essential life skills, maintain long-term successful tenancy, and achieve an improved quality of life on their terms. When you join us as a Housing Access Worker you will be working with a passionate social service organization that puts people first, values your expertise, invests in your future through professional development opportunities and offers robust benefits including a defined benefit pension plan.&nbsp;ABOUT PARKDALE ACTIVITY RECREATION CENTRE (PARC)Since 1980, PARC’s mission has been to create “a community where people rebuild their lives”. Our dedicated team works collaboratively with over 30 other agencies across the Greater Toronto Area to effectively support Members on individual issues of poverty, mental health, problematic substance use, homelessness, and food security. At PARC, Members access services and develop relationships with our employees, and one another, through five main areas of operation: Drop-In Centre, Peer Support Program, Outreach Program, Supportive Housing and Community Engagement.OPPORTUNITYReporting to the Manager, Member Programming and Services, the Housing Access Worker offers one-on-one support to adults who are living with serious mental health and/or substance use challenges as they seek to identify and secure, appropriate and affordable housing. The incumbent in this role will promote independence, well-being, and quality of life by providing support through the fulsome process of housing acquisition.&nbsp; Specifically, The Housing Access Worker is responsible for completion of fulsome needs assessments, ensuring Member Tenants are able to secure all necessary pre-tenancy documentation, facilitation of extensive housing searches including navigation of relevant application processes, and ensuring all steps are completed successfully to secure housing and to facilitate long-term tenancy. The successful candidate will utilize their exceptional communication skills, creativity, and client-centered approach to build trusting connections that enable clients to stabilize, achieve goals and improve their quality of life.RESPONSIBILITIES<ul><li>Provides responsive and person-centered services, inclusive of crisis counselling and emotional support, that meet the unique needs and/or complex challenges of each prospective of service users and members.</li><li>Implements housing preparation plans with clients (i.e., ID, taxes, income supports, etc.).</li><li>Engages in individualized housing searches for appropriate and affordable housing with the Member Tenant and assist with the completion of applications as necessary.</li><li>Helps Member Tenants navigate The&nbsp;Access Point, MyAccesstoHousingTO portal and the new Choice-Based process for RGI housing by supporting applicants with registering, completing applications, updating, and maintaining applications (including annual reviews, building selections and updates to family size).</li><li>Supports Member Tenant applications for other housing financial supports (i.e., Rent Bank, energy fund etc.).</li><li>Escorts Member Tenants to housing appointments and advocate on their behalf as needed.</li><li>Provides one-to-one assistance to Member tenants in negotiating and finalizing housing leases</li><li>Arranges steps for Member tenants moving into secured housing (i.e., income verification, contact with property management, financial arrangement regarding rent, trusteeship etc.).</li><li>Educates tenants on their responsibilities and rights.</li><li>Develops strong, trusting, professional relationships that help Member tenants to build solid networks of formal and informal supports.</li><li>Develops comprehensive, individualized care plans in collaboration with Member tenants, and any identified formal/informal support persons that reflect the stated goals and needs of the Member tenant.</li><li>Supports activities geared toward establishing and maintaining an independent, healthy lifestyle with an emphasis on primary health care, mental health and wellness, community engagement, capacity-building, conflict resolution, crisis management and life skills.</li><li>Facilitates referrals, in consultation with the Member tenant, to other service providers and supports as appropriate.</li><li>Provides proactive support to Member tenants, once housed, including home visits, assistance with activities of daily living (ADLs) and coordination of case conferences.</li><li>Develops partnerships and collaborates with other providers from across the mental health and other service systems (i.e., primary health, supportive housing providers, criminal justice, hospitals, developmental services, substance use etc.,) to support successful tenancy.</li><li>Maintains accurate and timely documentation and statistical reporting in TREAT in alignment with organizational policy.</li><li>Other duties as assigned.</li></ul>QUALIFICATIONS<ul><li>A relevant undergraduate education in a professional discipline pertinent to the role function and/or an equivalent combination of education and relevant progressive experience, with a minimum of 2 years relevant progressive experience in direct service delivery to adults with serious mental illness/problematic substance use or in supportive housing settings.</li><li>Highly developed interpersonal skills honed through experience in conflict resolution, crisis intervention/prevention, counselling, harm reduction, coaching and the ability to maintain appropriate professional boundaries.</li><li>Ability to effectively communicate both written and orally with internal and external stakeholders</li><li>Sound judgement and ability to handle matters of a confidential, political and/or sensitive nature with discretion and tact.</li><li>Strong understanding of and commitment to working within community development, anti-oppression, and anti-racist frameworks, including current issues and trends and the role that community-based organizations contribute to local neighbourhoods.</li><li>Sound knowledge of applicable legislation and leading practices (Housing First, Landlord and Tenant Act, Residential tenancies Act, Housing Services Act, Municipal License and Standards (MLS), Mental Health Act, PHIPA, and Human Rights Code etc.)</li><li>Working knowledge of leading practices related to mental health, problematic substance use, harm reduction, trauma-informed care and building therapeutic relationships.</li><li>Good time management skills and the ability to prioritize workload as needed</li><li>Familiar with professional standards of case notation, documentation, and assessment</li></ul>WHY YOU SHOULD JOIN USWe are an organization that puts people first, values your expertise, invests in your future through professional development opportunities and offers robust benefits, including a defined benefit pension plan.We have a generous total compensation and benefits package, which includes:<ul><li>15 days paid vacation</li><li>18 days paid sick leave</li><li>Pension Plan membership</li><li>Employer paid health insurance (includes access to psychotherapy supports)</li></ul>PARC is an equal opportunity employer and encourages applications from people who are reflective of the diverse communities we serve. We strongly encourage applicants with lived experiences, from First Nations communities, people of all races, colours, ethnic origins, religions, disabilities, and sexual orientations to apply. We recognize that equitable access to employment is an agent in social change.We thank all applicants for their interest and advise that only those selected for an interview will be contacted. Interviews will be conducted on a rolling basis until the position is filled.If you have any requirements for accommodation due to disability, please advise Human Resources during the recruitment and selection process. We will work with you to best meet your needs as per resources available to us.

Parkdale Activity Recreation Centre

Parkdale Activity - Recreation Centre

Housing Access Worker

Are you entrepreneurial, client-focused and committed to teamwork and excellence? Do you enjoy working with 
clients from diverse backgrounds? If you want to work for a recognized leader in career and workforce 
development, then consider a career with Centre for Skills Development! 

Headquartered in Burlington, Ontario, with locations in Oakville, Milton and Clarkson, Centre for Skills delivers high 
caliber employment services, language training &amp; settlement services, skilled trades training and literacy upgrading. 
Providing people with opportunities to build a better future and making a positive impact on peoples’ lives is 
integral to the business of Centre for Skills. 

For more information, visit: centreforskills.ca 


Job Number: 471 

Job Title: Sr. Program Coordinator, Language Training &amp; Settlement Services 

Department: Language Training and Settlement Services (LTSS) 

Location: All Sites/Virtual 

Schedule Monday to Friday, 8:30am – 4:30pm 

Hours of Work: Full-time (35 hours/week) 

Reports To: Program Manager 


The Sr. Program Coordinator, Language Training &amp; Settlement Services plays a key role in driving the growth 

and innovation of newcomer programs at Centre for Skills. Leading and supporting a team of staff who 

deliver language training, settlement services, and community connection initiatives, this role ensures they 

have the tools and guidance needed to help clients succeed. The Sr. Program Coordinator also works closely 

with senior leadership and funders, fostering strong relationships built on accountability and integrity. As the 

organization moves towards a fully integrated service delivery model, this role will play a critical part in 

supporting collaboration across all program areas and shaping a seamless, client-centred approach aligned 

with the Centre for Skill’s mission, vision, and values. 

These are your responsibilities: 

 • Provide strategic and operational leadership to the LTSS Program Analyst, LINC Coordinator, Mental 
Health Support Coach, and Settlement Coordinator to ensure program objectives and outcomes are 

successfully achieved. 

 • Collaborate with all Centre for Skills Coordinators to support integrated program delivery and wrap-
around client services, helping move toward a fully integrated service delivery model. 

 • Partner with Coordinators and the Financial/Program Analyst to continuously improve program 
outcomes by defining metrics, benchmarks, and evaluation measures that inform the annual business 
planning process. 

 • Oversee and advise on the delivery of all funding contracts, ensuring compliance with contractual 
obligations, achievement of key performance indicators (KPIs), and required outcomes. 

The Opportunity 

Embark on a Bright Future with Centre for Skills Development 

<a href="https://thecentre.sharepoint.com/Logos/New_CentreLogo_VerticalStack.jpg" target="_blank">https://thecentre.sharepoint.com/Logos/New_CentreLogo_VerticalStack.jpg</a>
<a href="http://www.centreforskills.ca/" target="_blank">http://www.centreforskills.ca/</a>

 • Provide regular updates and reports to the Program Manager on program performance, funding 
compliance, emerging trends, and potential risks to ensure alignment with organizational priorities. 

 • Escalate significant issues or policy changes to the Program Manager and support the implementation 
of strategic initiatives as directed. 

 • Monitor ministry websites and adopt a proactive approach to facilitating program and policy changes 
as programs and services evolve or expand. 

 • Conduct first-level investigations and initiate problem-solving processes for disputes involving 
departmental staff and clients, involving the Program Manager where required. 

 • Oversee staff scheduling and coverage to ensure seamless service delivery. 
 • Develop, plan, and facilitate professional development activities to strengthen staff expertise and 

capacity, and manage coaching, mentoring, and performance management for program coordinators. 
 • Partner with HR to recruit, supervise, and conduct performance reviews for program staff, promoting 

ongoing professional development through structured feedback and organized learning opportunities. 
 • Collaborate with the Controller and Financial/Program Analyst to monitor budgets and provide 

guidance and direction on financial planning and resource allocation. 
 • Assist with the development of marketing and outreach strategies to promote Centre for Skills 

programs and services. 
 • Research, develop, and write funding proposals to secure new funding opportunities, working closely 

with staff, funders, and partners to meet deadlines and funder specifications. 
 • Build and maintain strategic partnerships with local boards, funders, community organizations, and 

professional associations to identify labour market trends and enhance newcomer services. 
 • Represent Centre for Skills at community events, panels, and networking opportunities to increase 

awareness of programs and foster collaborative partnerships. 
 • Provide relevant program information and raise awareness to help grow client participation across 

Centre for Skills programs and services. 

 • Perform other job-related duties as assigned. 
 

What you need to bring to this job: 

 • Education: Degree or diploma in Business Administration, Adult Education, Leadership, or a related 
field (TESL certification or LINC/ESL program experience is an asset). 

 • Experience: Minimum 5 years working with government-funded programs and at least 3 years in a 
supervisory or leadership role within adult education, settlement, employment, or skilled trades 
programming. 

 • Leadership: Demonstrated ability to lead, coach, and mentor teams, fostering collaboration and 
achieving program goals within an outcomes-based service delivery model. 

 • Project &amp; Budget Management: Strong project management skills with proven experience creating, 
managing, and monitoring program budgets to ensure effective use of resources. 

 • Relationship Building: Proven ability to engage effectively with funders, partners, staff, and 
stakeholders to support program success and integration. 

 • Community Knowledge: Broad knowledge of community services related to employment, settlement, 
and labour market information to inform program design and delivery. 

 • Problem-Solving &amp; Decision-Making: Excellent skills in identifying challenges, making informed 
decisions, and resolving issues quickly to ensure smooth program operations. 


 • Results-Oriented: Self-motivated and results-driven, with a demonstrated commitment to high-quality 
service delivery. 

 • Technical Skills: Proficient with MS Office Suite (especially Excel reporting) and comfortable working 
with program-specific databases (e.g., iCARE, HARTS). 

 • Other Requirements: Valid driver’s license, access to a reliable vehicle, and willingness to travel within 
Halton and Peel regions as required. 
 
 


At Centre for Skills, we offer a competitive compensation package and benefits. We value flexibility and the need 
to achieve a work-life balance. All employees receive above industry average time off, including vacation time, sick 
/ wellness days and personal days. We promote and support continuous learning, providing our staff with training 
to develop skills, and attend workshops and conferences. We are committed to supporting the growth of our staff 
and we take a team approach in all that we do. Contact us to learn more about why we’re sure you’ll love working 
at Centre for Skills! 

Please e-mail your resume and cover letter to: <a href="mailto:resumes@centreforskills.ca" target="_blank">resumes@centreforskills.ca</a> 
Application Deadline: Open until filled 

We thank all applicants for their interest in Centre for Skills, however, only those selected for an interview will be 
contacted. 

Please contact us at <a href="mailto:resumes@centreforskills.ca" target="_blank">resumes@centreforskills.ca</a> should an accommodation be required. 

How to apply: 

<a href="mailto:resumes@centreforskills.ca" target="_blank">mailto:resumes@centreforskills.ca</a>

Centre for Skills Development

Senior Program Coordinator, Language Training & Settlement Services

Job Summary:Reporting to the Executive Director, the Director is responsible for leading all aspects of areas and programs assigned to them. This includes:<ul><li>Developing and implementing programs and effectively managing the day-to-day operations of their portfolio areas.</li><li>Managing, supervising, coaching, and mentoring employees in a union environment.</li><li>Managing budgets including funding contracts.</li><li>Building, implementing, and maintaining positive community partnerships.</li><li>Serving in various internal and external roles to advance the Agency’s mandate.</li></ul>Directors work in a collaborative team to set the direction of the Agency through its strategic plan and serve as a member of the CCS Director Team and Management Team.This position will initially be responsible for portfolios of:<ul><li>Housing:&nbsp;including the Village, Kiwanis, and Paramount project.</li><li>Operations:&nbsp;including infrastructure such as facilities, technology, insurance, systems and equipment, and support services.</li></ul>Qualifications:Education, Training and Experience:<ul><li>Undergraduate degree in human services, management or related field.</li><li>Minimum of five (5) years of varied program management experience in the non-profit sector.</li><li>Extensive experience in managing employees, coaching and mentoring.</li><li>Experience in financial management including budget development.</li><li>Demonstrated experience in program development and management.</li></ul>Job Skills and Abilities<ul><li>Demonstrated communication and interpersonal skills.</li><li>Strong computer and technology skills.</li><li>Strong attention to detail.</li><li>Broad knowledge of issues, trends and legislative requirements related to program responsibilities.</li><li>Ability to develop positive relationship with senior officials and community leaders and develops formal partnerships.</li><li>Demonstrated strong leadership skills and ability to work independently.</li><li>Demonstrated innovation in developing new services in the social sector to meet the growing needs of Chilliwack.</li></ul>Key Duties and Responsibilities:<ol><li>Works collaboratively and effectively within the Management Team and Director Team ensuring strong overall Agency strategic planning, growth and development of the Agency and its employees; advancement of programs and initiatives to meet the needs of the community; and positive participation in weekly operational Director and Management Team meetings.</li><li>Plans, implements and evaluates programs in keeping with organizational objectives in their assigned portfolio.</li><li>Ensures effective service delivery ensuring its consistency with the Agency mandate and policy, legal, budgetary, reporting and other requirements.</li><li>Seeks out new funding and program opportunities through grant writing and public sector proposal opportunities (Requests for Proposals); negotiates contracts, develops budgets, implements programs and initiatives and evaluates.</li><li>Contributes to the development of Agency policies.</li><li>Develops budgets and monitors approved budgets. Manages variances to ensure budgets are being met. Ensures financial reporting is accurate and on time.</li><li>Oversees management of employees - supports, coaches and builds the capacity of direct reports including program coordinators.</li><li>Manages hiring, training and development and performance appraisals of direct reports in consultation with the Human Resources Manager. Takes a collaborative approach with direct reports in managing areas of discipline and ensures compliance with the Collective Agreement and the personnel policies of the Agency.</li><li>Develops and implements new partnerships to advance services in the community. This includes strong advocacy with governments at every level and community organizations and partners. Develops partnership and program delivery arrangements.</li><li>Ensures all accreditation (CARF) standards are met with respect to accredited programs within the scope of the department. This includes annual evaluations and plans in compliance with accreditations standards and preparing documentation and participating in CARF reviews.</li><li>Establishes and maintains effective relationships with all stakeholders.</li><li>Represents the Agency on relevant committees and community groups and advocates for issues relevant to Chilliwack Community Services mission – plays a leadership and development role in the community.</li></ol>Personal Characteristics:<ul><li>Behaves Ethically:&nbsp;Understands ethical behaviour and business practices and ensure own behaviour and the behaviour of others are consistent with these standards and aligns with the values of the organization.</li><li>Professionalism:&nbsp;In both appearance and manner represents the Agency in a positive light at all times. Maintains poise in difficult situations and leads by example.</li><li>Builds Relationships:&nbsp;Establishes and maintains positive working relationships with others both internally and externally to achieve the goals of the organization.</li><li>Communicates Effectively:&nbsp;Speaks, listens and writes in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.</li><li>Fosters Teamwork:&nbsp;Works cooperatively and effectively with others to set goals, resolve problems and make decisions that enhance organization effectiveness.</li><li>Makes Decisions:&nbsp;Assesses situations to determine the importance, urgency and risks, and makes clear decisions which are timely and in the best interests of the organization.</li><li>Organizes:&nbsp;Set priorities, develops a work schedule, monitors progress towards goals and tracks details/data/information/activities.</li><li>Plans:&nbsp;Determines strategies to move the organization forward, set goals, creates and implement actions, plans, and evaluates the process and results.</li><li>Solves Problems:&nbsp;Assesses problem situations to identify causes, gathers and processes relevant information, generates possible solutions, and makes recommendations and/or resolves the problem.&nbsp;</li></ul>General:<ul><li>Wage rate is $47-$50 per hour (Under Review).</li><li>This position is Exempt.</li><li>This position is open to all persons.</li><li>This position requires successful completion of a criminal record check.</li><li>This position reports to the Executive Director.</li></ul>Please mention the name of the job position you are applying for in your cover letter.To apply for this position please use the link on our website <a href="https://www.comserv.bc.ca/careers/" target="_blank">https://www.comserv.bc.ca/careers/</a>NO phone calls. Only short-listed applicants will be contacted.Closing Date: Open until filledCompensation$47.00 - $50.00 per hour

Chilliwack Community Services

Director of Housing and Operations

United Way Greater Toronto humbly acknowledges that it operates on the traditional territory of many Indigenous nations, such as the Wendat, Anishnaabeg and Haudenosaunee. We recognize and uphold the rights of Indigenous communities, acknowledging the ancestral and unceded territories of the First Nations, Inuit and Métis Peoples throughout Turtle Island. Tkaronto is home to a growing community of urban Indigenous Peoples, including those who are First Nations, Inuit and Métis. We recognize that the Greater Toronto Area is covered by several treaties, such as Treaty 13 with the Mississaugas of the Credit First Nation and the Williams Treaties with seven First Nations, including the Chippewas of Georgina Island. We respect Indigenous teachings and commit to fulfilling our obligations to the land and one another. Our commitment is grounded in the principles of Truth and Reconciliation and the United Nations Declaration on the Rights of Indigenous Peoples.<a href="https://www.unitedwaygt.org/" target="_blank">United Way Greater Toronto (UWGT)</a> has been a trusted leader in community building for over 70 years, driving investment in people and strengthening neighbourhoods across Peel, Toronto, and York Region. Guided by the belief that poverty should not define anyone’s future, UWGT brings together the collective power of community—government, public and private sector, and a network of more than 300 social service agencies—to build a GTA that is everything it can be for everyone who calls it home. Every day, UWGT rolls up its sleeves to expand vital services, from newcomer programs and housing supports to food access, employment, and health services—creating lasting impact that truly changes lives.United Way Greater Toronto invites nominations and applications for the role of Vice President, People and Culture—a position that will play a defining role in further shaping the organization’s people, culture, and future.The Vice President, People and Culture will provide visionary leadership across all functions of human resources, organizational change, volunteer engagement, and culture. Reporting directly to the President and CEO and serving as a member of the Senior Executive Team, the Vice President will oversee a team of approximately six staff, with responsibility for payroll, employee and labour relations, recruitment, organization development, total rewards and recognition, performance management, professional development, legislative compliance, and policies. As a Senior Executive Team member, the Vice President, along with senior executive colleagues, will be responsible for strategic plan deliverables.A primary area of focus will be the development, maintenance, and measurement of a positive organizational culture, alongside programs that support both paid staff and volunteers. The Vice President will also work in close partnership with the Chief Financial Officer on the financial management and administration of UWGT’s pension plan. In this capacity, the Vice President will provide trusted strategic counsel to the CEO and the Senior Executive Team; lead the design and implementation of People &amp; Culture strategies that enable UWGT’s mission and organizational goals; and, act as a senior advisor for HR strategy, organizational development, structure, professional development, recruitment, succession planning, performance management, compensation, pension, benefits, payroll, and legal compliance. The role will include maintaining a positive labour relations environment, including leading activities related to collective bargaining, and working to deepen UWGT’s commitment to reconciliation, equity, diversity, inclusion, and anti-racism through strategies that build organizational capacity.The Vice President will also champion the education of staff and adoption of AI-driven tools to amplify the impact of its staff. They will oversee internal communications to ensure transparency and accessibility across multiple channels, and they will lead the development of a volunteer engagement strategy that reflects community trends and advances leading practices in volunteer management.QualificationsAmong the qualifications being sought in candidates, the incoming leader must have a deep and abiding commitment to its mission and to advancing reconciliation, equity, diversity, inclusion, and accessibility. The Vice President will role model leading with curiosity and welcoming ideas that can be synthesized into possibility.&nbsp;While all candidates are encouraged to apply and, in so doing, share how they see themselves adding value to the UWGT environment, the following credentials and experiences are seen as possible markers of the candidates most likely to realize success in the role: A) several years of progressive leadership and management experience, preferably gained in large and complex organizations; B) relevant post-secondary education (a Master’s degree in Human Resources or equivalent is preferred) along with an HR certification (CHRP, CHRL, or CHRE); C) proven success in leading teams, as well as experience in the area of learning and development and internal communications; D) a track record of building positive labour relations environments and leading collective bargaining processes, with the ability to work effectively across diverse constituencies and governance committees; and, E) a reputation for being a trusted business partner, with a strong track record of providing strategic counsel, collaborating effectively with leadership, and serving as a dependable advisor on people and organizational matters.How to ApplyUnited Way is committed to creating an inclusive workplace that reflects its diverse community to ensure it is best equipped to serve it. The organization encourages candidates from diverse backgrounds and those who may need accommodation to apply to join its team. By incorporating a variety of experiences and perspectives, the organization creates opportunities for innovative solutions and maximizes the impact of its work.United Way Greater Toronto&nbsp;is partnering with BES Executive Search, a firm committed to ensuring that every search mandate engages a range of candidates. Applicants are guided through what BES calls ‘The BES Experience’—a thoughtful, candidate-centred process that meets candidates with support and care throughout the search process. All interested applicants are encouraged to apply by clicking&nbsp;<a href="https://app.loxo.co/job/NjQ3MS04dmFmZTh0Y2wyZGx6aDl5/form?source_type=app" target="_blank">HERE</a>.&nbsp;In accordance with the&nbsp;Accessibility for Ontarians with Disabilities Act (AODA), applicants living with a disability will be provided with accommodation throughout the search process. Should accommodations be required, please make Melissa Sumnauth aware by emailing&nbsp;<a href="mailto:msumnauth@bessearch.com" target="_blank">msumnauth@bessearch.com</a>.&nbsp;BES is deeply grateful to all who express interest in this opportunity and recognize the time and effort that goes into submitting an expression of interest. While only those most closely aligned with the position requirements will be contacted for an interview, all applications are reviewed with thoughtfulness and will receive correspondence from the firm as part of our commitment to delivering a respectful and inclusive candidate experience.

United Way Greater Toronto

Vice President, People and Culture

tel: 647.812.8545 fax: 905.455.6162<a href="mailto:supportline@rootscs.org" target="_blank">supportline@rootscs.org</a><a href="http://www.rootscs.org" target="_blank">www.rootscs.org</a>Job Posting Case WorkerRoots Community Services Inc. (RootsCS) offers culturally relevant programs and services to empower and inspire individuals, primarily from the Black, African, and Caribbean (BAC) communities, to make positive changes in their lives and within their communities. Our aim is to assist our clients by providing pathways for them to achieve their full potential and help them find solutions to improve their health, well-being, and quality of life, as well as to heal from the trauma that inhibits their lives.The Position&nbsp;Roots Community Services Inc. is currently recruiting for two Case Workers to support our Newcomer Settlement Program. This role focuses on providing culturally responsive support to individuals and families who are new to Canada and navigating the complex process of settlement and integration. Under the general guidance of the Program Manager, the Case Worker will work directly with newcomer clients to assess their needs, reduce barriers, and connect them to appropriate services, including housing, employment, education, healthcare, and community networks.The ideal candidate will have experience working with racialized and marginalized newcomer communities and demonstrate a strong understanding of the settlement process, immigration systems, and the social determinants of health. A high degree of empathy, discretion, and cultural humility is essential for building trust and providing effective support to clients adjusting to life in a new country.Term of Contract: Part-time contract with the possibility of extension.&nbsp;Contract Term: to March 31, 2026&nbsp;Hours of Work: 28 hours per week&nbsp;Compensation: $50,960.00&nbsp;Terms of Contract: Part-time position with terms and conditions reviewed annually. Renewable on April 1 of each year based on funding availability and satisfactory performance.&nbsp;Report To: The Manager, Strategic InitiativesMajor Duties &amp; Responsibilities:&nbsp;These include, but are not limited to:&nbsp;<ul><li>Provide short-term case management to newcomer individuals and families navigating the settlement process and experiencing personal, social, or systemic challenges related to integration.&nbsp;</li><li>Assist clients and/or their support networks in identifying and accessing appropriate newcomer and community services; facilitate referrals and linkages tailored to the unique needs of immigrants and refugees.</li><li>Monitor clients’ mental, emotional, and physical well-being, with sensitivity to migration-related trauma and cultural transition; initiate appropriate interventions that promote overall wellness and stability.</li><li>Collaborate with clients to develop individualized settlement plans, including clear transition goals and timelines for achieving independence and integration.</li><li>Consult and liaise with community organizations, cultural associations, service providers, and institutions to enhance client access to culturally appropriate services.</li><li>Make referrals and facilitate connections to health, housing, education, employment, and other key settlement support tailored to client needs.</li><li>Promote awareness of local services and encourage newcomer engagement with both formal and informal community networks to foster a sense of belonging and self-sufficiency.</li><li>Provide feedback and insights to support ongoing service enhancements, including culturally responsive approaches and improved access for newcomer populations.</li><li>Contribute to the implementation of community-based strategies that address systemic barriers and promote equity, inclusion, and successful integration for newcomers.</li><li>Stay informed about immigration policies, settlement sector trends, and emerging best practices in newcomer case management and service delivery.</li><li>Maintain accurate and timely documentation, including case notes, client files, and outcome tracking, in compliance with organizational and funder requirements specific to newcomer services.</li><li>Participate in ongoing professional development and mandatory training focused on immigration, cultural competency, trauma-informed care, and newcomer engagement.</li><li>Computer Skills&nbsp;</li><li>Strong working knowledge and ability to navigate a PC Windows environment, including shared drives.&nbsp;</li><li>Proficiency in Microsoft Office Suite, internet applications, and experience using database systems.&nbsp;</li><li>Ability and willingness to quickly learn new software applications.&nbsp;</li><li>Strong working knowledge and ability to navigate a PC Windows environment, including shared drives.&nbsp;</li><li>Proficiency in Microsoft Office Suite, internet applications, and experience using database systems.&nbsp;</li><li>Ability and willingness to quickly learn new software applications.</li></ul>General Duties&nbsp;<ul><li>Participate in staff and team meetings and engage in ongoing professional development activities.&nbsp;</li><li>Follow safe work practices and promptly report unsafe conditions.&nbsp;</li><li>Perform other related duties as required to support the success of the program and partnerships.</li></ul>Skills and Competencies<ul><li>Strong interpersonal skills, with the ability to build rapport, listen actively, and guide constructive dialogue.&nbsp;</li><li>Excellent organizational skills, with the ability to manage multiple priorities and meet deadlines.&nbsp;</li><li>Conflict resolution and problem-solving abilities using a diplomatic and respectful approach.</li><li>Ability to adapt communication styles across diverse cultural contexts and effectively present information in a transparent and inclusive manner.</li></ul>Sector Knowledge and Values&nbsp; • Familiarity with the social service sector within the Greater Toronto Area, particularly The Region of Peel.&nbsp; • Strong understanding of diversity, equity, and inclusive practices.&nbsp; • Awareness of the impacts of anti-racism, anti-oppression, and systemic discrimination on racialized and marginalized communities.&nbsp; • Knowledge of and sensitivity to the lived experiences and diverse needs, identities, and backgrounds of the Black population in the Region of Peel.&nbsp; • Understanding of cultural and local programs and services to which to refer individuals and families from the Black, African, and Caribbean communities.&nbsp; • Valid Ontario driver’s license, access to a reliable vehicle, and proof of comprehensive insurance.&nbsp; • Ability to work flexible hours, including evenings and weekends, and travel to various locations.&nbsp; • Valid and clean Vulnerable Sector Check.&nbsp; • The individual must model strong values, beliefs, and principles and respect people of diverse backgrounds and perspectives.&nbsp; • Occasional standing for extended periods, and some occasional lifting may be required.&nbsp; • Demonstrate sound and safe work habits.&nbsp; • Other duties may be assigned.Qualifications<ul><li>University degree in Social Work or a college diploma in Social Services or a related field or an equivalent combination of education and experience.</li><li>Minimum of two years’ experience working with individuals from Black, African, and Caribbean (BAC) communities who are experiencing serious mental illness, concurrent disorders, or other vulnerabilities.</li><li>Demonstrated experience working with racialized and underserved populations in community-based or mental health settings.</li><li>Strong understanding of intersectionality and its impact on settlement, educational access, and mental health for newcomers.</li><li>Proven ability to provide culturally sensitive and trauma-informed services that address the unique needs of BAC newcomers and their families.</li><li>Experience working in a community outreach setting, including organizing and delivering workshops, events, and support groups.</li><li>Strong communication, interpersonal, and organizational skills, with the ability to work collaboratively with individuals, families, community organizations, and educational institutions.</li><li>Working knowledge of the Canadian education system, immigration processes, and local community resources available to support BAC families.</li><li>Sensitivity to people from diverse socio-economic backgrounds and the ability to adapt service delivery to meet the varied needs of the community.</li><li>Ability to engage with and build rapport with individuals from diverse backgrounds, including newcomers, marginalized groups, and those experiencing trauma or crisis.</li><li>Language proficiency in English (oral and written) is required; additional languages spoken in BAC communities (e.g., French, Swahili, Somali, Arabic, Amharic, Tigrinya) are a strong asset.</li><li>Valid driver’s license and access to a reliable vehicle with comprehensive insurance are assets.</li><li>A clean and recent Vulnerable Sector Check and satisfactory references are required.</li><li>Availability to work flexible hours, including evenings and weekends, and travel within the Region of Peel and beyond as needed for outreach and program activities.</li></ul>As part of our mandate for inclusivity, reasonable accommodation can be made for all incumbents to perform the physical functions described in the job.This job description indicates the key responsibilities and core functions of the position. It is not intended to encompass a comprehensive listing of activities, duties, or responsibilities required of the incumbent. The incumbent may be asked to perform other duties as needed.All employees are expected to participate in special assignments as part of a team-oriented and an inclusive organization. These include fundraising, strategic planning, and other related activities that contribute to the continuous development and expansion of Roots Community Services Inc.Employees are expected to contribute to ongoing departmental growth and improvement through excellent job performance and proactive communication. Each employee and team are integral to&nbsp;RootsCS' mission.RootsCS is committed to diversity in its workplaces and welcomes individuals from all visible minority groups, women, Aboriginal persons, LGBTQ, and persons with disabilities, among other self-identified diverse groups. We also provide accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA) if you require accommodation for a disability at any stage.Please forward your application, along with a cover letter addressed to the Manager, People and Culture, via email to <a href="mailto:careers@rootscs.org" target="_blank">careers@rootscs.org</a> with the subject line 'Case Worker'. Please note that we will review applications as they are submitted until the positions are filled.We thank all applicants for their interest in this position; however, only candidates selected for an interview will be contacted.36 Queen Street E., Lower-Level Brampton ON L6V 1A2 Canada

Roots Community Services Inc

Case Worker

Objective&nbsp;Digital Health Canada is seeking consulting support services in the development of their 2026-2029 strategic plan. Proposals are due by Monday, September 15, 2025 at 4:00 pm ET.It is anticipated that the project wlll begin September 29, 2025 and be completed by April 30, 2026, with a final presentation of the 2026-2029 Strategic Plan to the Digital Health Canada Board of Directors.&nbsp;BackgroundDigital Health Canada is currently in the final year of the 2023-2026 strateigc plan, and is looking to develop a new three-year strategy that will guide organizational activities to 2029.&nbsp; With a new CEO, a strong, engaged membership, and an industry where the pace of change is significant and accelerating, the Board of Directors, is looking to develop a bold, new plan that challenges current assumptions, reflects the current and evolving ecosystem&nbsp; and outlines a future-forward direction for Digital Health Canada that will serve the organization, its members and the digital health community at large, for the next three years.&nbsp;The Digital Health Canada budget for this initiative (up to a maximum of $25,000) is limited.&nbsp; For this reason, we are looking for an organization that will work with us to develop a strategic planning approach that will allow us to achieve our goal within our time and budget constraints.&nbsp;&nbsp;While considering your response to this RFP, please be mindful of the following:<ul><li>Digital Health Canada has a large membership base made up of individuals with diverse skills, some of whom would be&nbsp; be willing to assist with certain tasks (e.g. session facilitation, environmental scans, etc..),</li><li>Furthermore, we have a strong team and board that can also contribute</li><li>Digital Health Canada has a number of mechanisms by which to reach our members and others (e.g. regular webinars, the ability to survey members, social media outlets regional networking events)</li><li>The consultant should focus their response on the value-add components that they can bring to the table and provide some direction of where/how Digital Health Canada can accomplish aspects of the work using other means</li></ul>Scope&nbsp;We would like the strategi planning process to include four components as described below.&nbsp; For the purposes of this project, we feel that stakeholder engagement will be critical and are especially interested in a robust outreach and engagement process (with members and beyond).&nbsp; Again, we are looking for the consultant to provide direction regarding an approach that will include creative ways to complete some components of the project cost-effectively as well as describing where their value-add expertise will be used to complement other work and drive creation of the strategic plan.&nbsp;<ol><li>A scan of the current digital health ecosystem, which would address the current political, financial, social, and environmental&nbsp; climate and the implications of each, both current and future. This review should also include examples (national and international) of best practices in association management as well as a thorough review and analysis of how AI, and other technologies may impact Digital Health Canada. (October – December, 2025).</li><li>A significant and comprehensive consultation process.&nbsp; As Digital Health Canada is a member association, it is critical that the voices of our members figure prominently in the development of the strategic plan.&nbsp; We also recognize the importance of consulting with non/potential members as well as those who may influence and/or are influenced by, the work that we do (eg Health Canada, staff, Digital Health Canada’s CHIEF Executive Forum, academia, associations, etc). (October 2025 – January 2026).</li><li>The development of a draft strategy,&nbsp;which will be based on an analysis and consolidation of inputs.&nbsp; This draft will be reviewed by the Board and other key stakeholders, refined and finalized for broad distribution. (January – April 2026).</li><li>Creation of key messages,&nbsp; marketing material and&nbsp; a communication plan that will ensure broad dissemination and support for the plan. (March-April 2026).</li></ol>Note that a review the&nbsp; mission, vision and values of Digital Health Canada is out of scope – these will not change.&nbsp;Project Governance&nbsp;The CEO will lead the project and work closely with the Vice-President, who will act as Executive Sponsor. The Executive Committee of the Board (President, Past-President, Vice-President, Chair, Secretary-Treasurer) will provide oversight to the project team.&nbsp; Additional ad-hoc meetings of the Board and/or Executive Committee may be required and will be convened as needed.The Consultant will meet with Digital Health Canada every two weeks, providing a written project status report and identifying any material issues/insights.Key dates to keep in mind as the project approach is being developed:<ul><li>Board of Directors’ Meetings:</li><li>October 6-7, 2025 Board of Directors Meeting &nbsp;(in person (Toronto)): Initial project kick-off a discussion of approach</li><li>November 26, 2025&nbsp;(virtual):&nbsp;Project update and engagement as required</li><li>January 21-22, 2026 Board of Directors Meeting&nbsp;(virtual): presentation of draft strategic plan</li><li>April x, 2026 Board of Directors Meeting&nbsp;(in-person): Presentation of final strategic plan&nbsp; and communication plan</li><li>The Board Executive Committee meets monthly (the third Tuesday of the month).</li><li>Digital Health Canada’s CHIEF Executive Forum Advisory Council&nbsp;meets monthly</li></ul>Consultant Access &amp; Support<ul><li>Digital Health Canada will provide relevant background materials.</li><li>The consultant will have access to:<ul><li>The Board Executive Committee, and individual Board members as needed</li><li>The Digital Health Canada CEO and Executive Director for input, direction, and coordination throughout the engagement.</li><li>Digital Health Canada members and attendees at various Digital Health Canada events</li></ul></li><li>Digital Health Canada will coordinate scheduling and facilitate introductions to Board members, key informants and other relevant contacts to support timely progress of the work.</li></ul>Timelines<ul><li>SOW Issued: August 29, 2025</li><li>Questions Due: September 4, 2025 (by 5pm ET)</li><li>Responses Due: September 15, 2025 (by 5pm ET)</li><li>Decision Date: September 22, 2025</li><li>Deliverables Complete: April 15, 2026</li><li>Contract End Date: June 1, 2026</li></ul>BudgetDigital Health Canada is a not-for-profit organization.&nbsp;The project has been budgeted at a maximum of $25,000.00 CDN.Proposal RequirementsInterested consultants are asked to provide:<ul><li>A clear description of their approach and methodology</li><li>A high level project plan and proposed timelines that align with the deliverables outlined in this document</li><li>Relevant experience and qualifications of the consultant(s) who will undertake the work, including similar projects delivered for not-for-profit or member-based organizations</li><li>Identification of the proposed project team, their respective roles, and confirmation of whether any subcontractors will be engaged (including the scope of their involvement).</li><li>A budget breakdown and pricing including fees and expenses, with total project cost.</li><li>At least two references for similar work completed within the past five years, including contact information</li></ul>Evaluation CriteriaProposals will be reviewed to ensure they meet all requirements outlined above. Proposals will be evaluated based on the following considerations:<ul><li>Demonstrated understanding of the scope of work and project objectives.</li><li>Proposed approach, methodology, and workplan feasibility, including ability to meet the indicated timelines.</li><li>Relevant experience, qualifications, and demonstrated access to the skills and expertise required to complete the work successfully.</li><li>Clarity and completeness in identifying the proposed project team, their roles, and any subcontractor involvement.</li><li>Quality and relevance of references provided.</li><li>Cost-effectiveness of the proposal, with proposed costing representing 30% of the overall evaluation weighting.</li></ul>Submission Guidelines and Conditions<ul><li>This RFP does not constitute a commitment to purchase or enter into a contract.</li><li>Any proposal selected may be subject to further discussion and is non-binding until confirmed in writing by Digital Health Canada.</li><li>Digital Health Canada is under no obligation to respond to any or all submissions.</li><li>Digital Health Canada reserves the right to cancel this process or reject any proposal at any stage.</li><li>Digital Health Canada may request clarifications, additional information, or meetings with proponents prior to making a decision.</li><li>Proponents are responsible for all costs associated with preparing and submitting their proposals; Digital Health Canada will not reimburse any associated expenses.</li><li>Proposals should remain valid for 60 days from the submission deadline.</li><li>Proponents must disclose any actual or potential conflicts of interest; Digital Health Canada may, at its discretion, disqualify proposals where conflicts cannot be satisfactorily managed.</li></ul>Submission instructions<ul><li>Respondents are requested to email a single consolidated PDF (including optional appendices) to: Shannon Bott, Executive Director, Digital Health Canada (<a href="mailto:sbott@digitalhealthcanada.ca" target="_blank">sbott@digitalhealthcanada.com</a>) with the subject line: “Digital Health Canada Strategic Planning Proposal – [Your Organization]”</li><li>Deadline: September 15, 2025, 5:00 p.m. Eastern Time. Late submissions may not be accepted.</li><li>Questions/clarifications: Direct to Shannon Bott at the email above no later than September 4, 2025, 5:00 p.m. Eastern Time. Responses may be shared with all interested parties to ensure fairness.</li><li>Responses should be no longer than 4 pages (excluding appendices), PDF format, with all supplementary materials included in the same file and email.</li></ul>

Digital Health Canada

REQUEST FOR PROPOSAL STRATEGIC PLANNING SUPPORT SERVICES

This is a unique opportunity to lead and shape the future of 4-H Canada. The organization is seeking a strategic, relationship-driven, and business-minded CEO to champion its mission and guide the next phase of growth. Building on the foundational work of a recently developed strategic plan, the CEO will bring the vision to life — translating core values into action, fostering partnerships across the 4-H network and beyond, and strengthening organizational capacity. Working closely with the Board, Foundation, and key stakeholders — including provincial leaders, funders, government, industry, and alumni — the CEO will refine and advance strategic priorities while overseeing the day-to-day operations of 4-H Canada.&nbsp;

4-H Canada

Chief Executive Officer

We are continuously improving our organization and look to find talented and motivated individuals to join us. Sudbury is a modern city offeringunique cultural, recreational, and educational opportunities. We are a bilingual institution and an equal opportunity employer.Laurentian University is an inclusive and welcoming community and encourages applications from members of equity-seeking communities includingwomen, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.Laurentian University is committed to providing an inclusive and barrier free experience to applicants with accessibility needs. Requests foraccommodation can be made at any stage during the recruitment process. Please contact the Human Resources and Organizational DevelopmentOffice for more information.All qualified persons are encouraged to apply; however, Canadians and permanent residents of Canada will be given priority. While we thank allcandidates for their interest, only those short-listed will be contacted.Position InformationGroup:&nbsp;LUAPSPosition Title:&nbsp;Manager, Advancement ServicesDepartment:&nbsp;Office of University AdvancementType of Employment:&nbsp;Full-Time AppointmentPosition Number:&nbsp;AP1058Full-Time AppointmentResponsibilitiesReporting to the Chief Advancement Officer, the Manager, Advancement Services plays a critical role in overseeing the operations, services, and internal functions of the Office of University Advancement.The Manager, Advancement Services&nbsp; provides strategic leadership for the operational functions of the Advancement team. This includes staff leadership, managing database systems, office administration, human resources, and special projects. &nbsp; The role ensures that daily activities run smoothly, operations align with organizational standards, and compliance with legal regulations is maintained. Additionally, it emphasizes effective team management and collaboration with various stakeholders to support the university's advancement initiatives. This position supports the work of the CAO and provides leadership to staff responsible for advancement services, including gift processing, records management, databases, and giving platforms.&nbsp;Database and Security Management:<ul><li>&nbsp;Oversees database management and user security protocols, provides training on system usage, manages data entry tasks, including verifying gift processing, and serves as the primary liaison with the IT department regarding tools, security access, and troubleshooting.&nbsp;</li></ul>Policy and Compliance Oversight:<ul><li>Advance and coordinate the review of institutional policies involving Advancement (e.g., Naming Policy, Gift Acceptance Policy) by preparing documentation and guiding policies through the appropriate approval processes (President’s Office, Legal, Board Secretariat, etc.).</li><li>Ensures adherence to charity laws, university policies and procedures, union regulations, and CRA guidelines.</li><li>Monitors file confidentiality, enforces organizational security standards, and ensures that occupational health and safety requirements are met.&nbsp;</li></ul>Office and Project Management:<ul><li>&nbsp;Manages all activities related to the President’s Advancement work, office operations (e.g., scheduling, supplies, and equipment management), supervises the Administrative Assistant and students, leads Request for Proposals and other Procurement initiatives, handles&nbsp; purchase orders / approvals and coordinates logistics for key projects. Additionally, lead website management and collaborate on strategic initiatives across the department.</li><li>Liaise with departments such as Finance, Student Awards, IT, and Institutional Research to support accurate data reporting, process integration, and budget reconciliation.</li><li>Identify workflow gaps and implement improved systems, templates, or tools to enhance team efficiency and effectiveness.&nbsp;</li></ul>Acquisition Program:<ul><li>Strategic and creative direction and implementation of the University’s Fundraising Acquisition Program, which may include, but not be limited to mass fundraising appeals, Call Campaign, Direct Mail and Affinity Partnerships. Support the planning and execution of Advancement-led events.</li><li>Lead or support research and writing projects, including grant identification, stewardship reports, donor briefings, internal memos, and proposals.</li></ul>Budget and Financial Oversight:&nbsp;&nbsp;<ul><li>Prepare financial reports and budget presentations for the CAO and leadership team; analyze data and provide insights to support decision-making. Responsible for budget management, including managing Board reports, and ensuring compliance with procurement protocols; provide strategic inputs to support budget leadership and financial decision-making&nbsp;</li></ul>Leadership,Team Development and Human Resources Oversight:<ul><li>Lead recruitment, retention, and staff management processes in compliance with HR policies for full-time, part-time, and student staff, including interviews, payroll, orientation, and training.</li><li>Provide leadership, generate reports, manage communications during campaigns, and analyze data to recommend performance improvement strategies.; supervise the development of procedural documentation and oversee payroll functions.</li><li>Perform other duties as assigned.</li></ul>Qualifications<ul><li>Bachelor’s Degree in Business Administration or Non-Profit Management.</li><li>Five (5) to Seven (7) years of relevant experience.</li><li>Technical Proficiency<ul><li>HR systems for onboarding and payroll compliance </li><li>Budget systems for financial oversight </li><li>Database management systems (particularly for call campaigns)</li></ul></li><li>Fundraising experience</li><li>Excellent communication skills</li><li>Independence and Initiative</li><li>Leadership &amp; Judgment</li><li>Organizational &amp; Time Management Skills</li><li>Problem-Solving &amp; Resourcefulness</li><li>Interpersonal Skills</li><li>Budget &amp; Financial Management</li><li>Ability to work fluently (verbal and written) in both official languages, French and English, is required.</li></ul>The official University hours of operation shall be from 9:00 a.m. to 4:30 p.m., Monday through Friday, during, and including, the months from September to April, and from 8:30 a.m. to 4:00 p.m Monday through Friday during and including May to August., amounting to thirty-three and three-quarter (33.75) hours per week.&nbsp;Laurentian University has adopted a formal Policy on Flexible Work Arrangements, which supports remote work plans based on operational considerations.&nbsp; At Laurentian University, we recognize that work-life balance is essential for both personal well-being and professional success. Our policy offers employees some flexibility to better balance personal needs while maintaining effective service delivery.

Laurentian University

Manager, Advancement Services

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Request for Proposal (RFP) Number: TNG-08-2025-PEERS001 
Issue Date: September 2, 2025 


IMPORTANT DATES 
Issue Date of RFP September 2, 2025 

Deadline for Candidate Questions September 9, 2025 

Responses to Questions September 12, 2025 

Bid Submission Date September 19, 2025 

Notification of Preferred Candidate &amp; Contract Award Date September 30, 2025 
Consultant begins work October 6, 2025 

Completion of External Review of Peer Programming February 2025 

Completion of internal audit of peer programs May 2025 

Completion of Feasibility Study for Learning Hub October 2026 

Work Completed/Final Reporting December 2026 


Website: The Neighbourhood Group 
 
 
 
 
 

 
The Neighbourhood Group 

 Request for Proposal (RFP) 

Peer Pathways: Elevate to Permanent Employment 

Project Consultant 


<a href="https://www.theneighbourhoodgroup.org/" target="_blank">https://www.theneighbourhoodgroup.org/</a>


2 

1.1 INVITATION TO VENDORS 
 

This Request for Proposal (the “RFP”) is issued by The Neighbourhood Group Community Services (TNGCS). It 
invites prospective candidates to submit a proposal for the opportunity to audit TNGCS’ peer programs and 
scan those of counterpart organizations to assess their pre-employment capacity. Additionally, they will lead 
the exploration of the feasibility of an external peer program resource hub. The goal of this project is to 
understand how peer work can serve as a pathway to permanent employment, enhancing the economic 
mobility of individuals with lived experiences of poverty, settlement, mental health challenges, and substance 
use. The successful candidate will produce a report with recommendations on how to ensure peer work is a 
transferable qualification for permanent employment, including insights on the viability of a resource hub. 

 
This RFP sets out the requirements for the candidates’ proposal and specifies the evaluation criteria 

and selection process for this phase. Candidates must demonstrate a thorough understanding of the 

requirements. The objective in issuing this RFP is to obtain the best overall value, considering quality, 

service, cost, and other relevant factors. 

1.2 TERMS AND CONDITIONS 
 

1.2.1 Terms of Agreement 
 

The Term of this Agreement shall commence upon the contract award date, or such date as may be 
agreed between the parties and continue until all requirements are met and deliverables are approved 
by TNGCS, unless terminated earlier. TNGCS is under no obligation to extend the scope of the work or 
engage the vendor for any subsequent work. 


1.2.2 Candidate Responsibility 
 

In the event the selected candidate fails to accept the contract award, TNGCS reserves the right to 
accept the next qualified bid or any bid which meets the RFP specifications. 
 
TNGCS reviews all bids that are completed and received by the deadline. It is the responsibility of 

the candidate to obtain clarification of any terms or conditions contained in the RFP. Candidates 

may direct questions or seek additional information in writing by e- mail on or before the deadline 

for questions to Serena Nudel, Director of Community Programs at TNGCS, 

<a href="mailto:serena.nudel@tngcs.org" target="_blank">serena.nudel@tngcs.org</a>. Candidates may not contact individuals employed by TNGCS or on the 

Board of Directors concerning matters regarding this RFP. Answers to questions from all candidates 

will be responded to all candidates who contact us. 


All costs incurred in the preparation of the proposal is the sole responsibility of the candidates. All 

supporting documentation submitted with the proposal will be retained by TNGCS and not returned. 

Please do not submit confidential material. Candidates may request a debriefing after the contract is 

awarded but based on volume of requests TNGCS cannot guarantee a personal response or debriefing. 


TNGCS reserves the right to request clarifications from candidates and this may take the form of an 
interview. TNGCS reserves the right to negotiate price and work schedule amendments with the 
successful candidate. Successful candidates will respect privacy policies and other applicable policies of 
TNGCS, which will be included in a contract. TNGCS reserves the right not to accept the LOWEST or 
ANY proposal submitted. 


3 

 
PART 2 – PROJECT DESCRIPTION AND DELIVERABLES 

 
2.1 COMPANY DESCRIPTION 
 
TNG Community Services Overview 


The Neighbourhood Group Community Services (TNGCS) is a longstanding social service agency that 
delivers community, anti-poverty and health programs to over 47,000 people across Toronto annually. 
Our vision is a resilient, inclusive society where opportunity, empowerment, and social and economic 
justice lead to a better quality of life for all. With more than 900 staff and the support of over 600 
volunteers, our programs and services address the most pressing issues in our society: poverty, 
homelessness, mental health, unemployment, social isolation, substance use, conflict, violence, youth 
alienation, and the settlement of newcomers. 
 
TNGCS is an amalgamation of Central Neighbourhood House (founded in 1911), Neighbourhood Link 
Support Services (founded in 1975), Kensington Bellwoods Legal Services (founded in 1982), and St. 
Stephen’s Community House (founded in 1962). We joined forces to holistically address city-wide 
issues, provide comprehensive services to our participants, and work most effectively with our funders, 
donors, volunteers, and community members to build a healthier, more vibrant Toronto. 
 
Peer Program Overview 
 
For the past 20 years, TNGCS’s peer program has supported individual development while 
strengthening the broader system by providing opportunities for skill development and meaningful 
employment. Peers are people with lived experience of homelessness, substance use, mental health 
challenges, settlement and poverty who are employed to support service users with their ability to 
relate to their struggles, build trust and deliver programs with an empathetic approach. Peers are 
typically former program participants seeking employment in a supportive and familiar environment as 
a stepping stone to long-term, permanent work. Most are hired in the programs they recently 
participated in and, therefore, have relevant personal experience with service users' day-to-day barriers 
and struggles. At TNGCS, early examples include peer workers with our perinatal newcomer program, 
peer interpreters with our women’s settlement program, and a specialized peer leadership program in 
our youth services department. 
 
Our peer program develops employability skills, improves access to good wages, strengthens mutual 
support networks of people with lived experience, and recognizes lived experience as a qualification for 
employment. The peer model at TNGCS has been replicated across departments and today we currently 
employ close to 300 peer workers on an annual basis in the following areas: Urban Health and 
Homelessness Services (UHHS), Newcomer Services, Children and Youth, Childcare, and our Food Bank. 
Crucially, we embrace the adage “nothing about us without us” by giving participants the opportunity to 
meaningfully shape and guide programs that serve their very communities – keeping our services 
relevant and suited to evolving needs. 

 
2.2 PROJECT BACKGROUND 
 
TNG Community Services has been funded by the Metcalf foundation to deliver an 18-month program 
titled Peer Pathways: Elevate to Permanent Employment will address sector-wide challenges with 


4 

peer employment. Although lived experience is recognized as a qualification for work in the non-profit sector, 
the transferability of peer roles is limited, hindering transitions to stable employment. Peers gain valuable 
work experience, but many do not possess the requisite qualifications to advance to permanent roles, even 
internally at TNGCS where we accept equivalency for educational credentials, provide training and recognize 
lived experience. This limits economic mobility and access to stable, decent work. 
 
Without shareable resources and a structured framework that supports peer advancement into permanent 
employment across sectors, our ability to scale and share a proven framework with counterparts is limited. 
We aim for our analysis to explore how peer work can best prepare people for work in a range of sectors, not 
only social services environments, and how peer employment can be universally legitimized as a qualification 
for work. We aim to explore how peer work can be better recognized and enhanced to be transferrable 
qualification for permanent employment, and to assess the viability of a resource hub that strengthens peer 
program capacity across the non-profit sector. We aspire to create equitable pathways to employment by 
enabling people with lived experience who face systemic barriers to secure meaningful work experiences that 
lead to enduring, gainful employment. 

 
The Peer Pathways: Elevate to Employment project will include: 
 • A comprehensive internal audit of TNGCS’ peer program across departments. This will include a needs 
assessment to evaluate our capacity to prepare peers for permanent employment. We will conduct 
interviews with current and past peers and a focus group and visioning session with Senior Leadership 
and program leads 
 
 • An environmental scan assessing the pre-employment capacity of peer programs across various 
organizations, including social service agencies and other sectors. As part of this scan, the Canadian peer 
certification standards and best practices will be reviewed to assess their impact on individual career 
advancement 
 
 • Feasibility study of an e-learning hub to share resources and build non-profit sector capacity to deliver 
effective peer programs 


2.3 SCOPE OF SERVICES AND KEY DELIVERABLES 
 

Key deliverables include: 
 

1. Conduct Comprehensive Internal Audit: 
o Develop audit framework and tools (interview guides, focus group protocols, etc.) in collaboration 

with TNGCS project leads 
o Conduct interviews, focus groups, questionnaires with current and former peers 
o Facilitate focus groups and visioning sessions with senior leadership and program leads 
o Data analysis: strengths, weaknesses, opportunities, threats 

2. Conduct an External Review 
o Outreach to partners and counterpart organizations 
o Review Canadian peer certification standards and other relevant literature 
o Conduct interviews/focus groups and/or send questionnaires to partners 
o Integrate findings, identify best practices, emerging programs 

3. Assess feasibility of a Learning Hub 
o Conduct stakeholder interviews (staff, other organizations, government) 
o Research existing e-learning platforms and digital content 


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o Identify and connect with potential partners in technology delivery 
o Analyze feasibility: cost, demand, scalability 

4. Prepare a final report with findings and key recommendations 
 

2.4 STAKEHOLDERS 
 

TNGCS anticipates that to complete the deliverables outlined in Section 2.3, the selected candidate will work 
with TNGCS Project Leads, Senior Leadership Team and program managers/leaders. The work will also require 
engagement with current and past TNGCS Peers. TNGCS has formed partnerships with many organizations that 
offer peer programs. These partnerships will be leveraged in order to conduct the external review. Project 
partners include: The Shelter Sector Pipeline Project, CAMH, UHN, Fred Victor, Inner City Health Partners, 
Parkdale Queen West Community Health Centre, St. Felix Centre, LOFT Community Services, Good Shepherd, 
Homes First, Access Alliance, Flemingdon Health, the 519, Jarvis Collegiate Institute, Westview Centennial 
Secondary School 

 
PART 3 – SUBMISSIONS AND EVALUATION 


3.1 Evaluation Overview 
 

Candidate proposals will be scored based on qualifications of team, quality of plan, and pricing. An 
interview may be requested to clarify information in the proposal. Evaluation will include a reference 
checking component and references are requested. 


Scoring Component Weight as % of Combined 
Rated score 

Candidate/Candidate Team 
Qualifications and 
experience (including 
similar work for other 
organizations) 
 

30% 

Quality and completeness 
of project plan 


30% 

Understanding of working 
from an antiracist and 
equity lens 

20% 

Pricing 
(Based on a formula of lowest 
bid cost divided by candidate bid 
cost multiplied by 20) 
 

20% 

Total 100% 
 
 
 
 
 
 
 


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3.2 Submission Requirements 
 
Please include: 

 
1. A cover page with Candidate information (name, address, website, contact information) 
2. A summary of Candidate/Team qualifications 
3. A proposed project plan and schedule of work (see dates on the cover of this RFP) 
4. Project pricing showing labour, expenses, taxes, total and the per diem rates for team members 

(Maximum bid is $32,000) 
5. Contact information for two professional references with brief description of the relationship 

 
3.3 Submission Instructions 
 
Please submit proposal by mail or by e-mail in PDF format. 
 

For mail, please use “TNG-08-2025-PEERS001” c/o 349 Ontario Street, Toronto, M5A 2V8 
For e-mail, please use Subject: “TNG-08-2025-PEERS001” to <a href="mailto:serena.nudel@tngcs.org" target="_blank">serena.nudel@tngcs.org</a>

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