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<h2>We're Hiring: Quality Improvement Manager</h2><p>Location: Brantford, ON | Hours: Full-time Mon to Fri, 37.5 hrs/week | Start Date: As soon as possible<br><strong>Apply by</strong>: August 6, 2025 | Reference: QI Manager<br>Email Applications to: <a href="mailto:kim.baker@soarcs.ca" target="_blank">kim.baker@soarcs.ca</a><br>&nbsp;</p><h2>About SOAR Community Services</h2><p>At SOAR, we believe in lifting communities through compassionate, inclusive, and innovative care. Serving Brantford, Brant County, and Haldimand County, we offer a wide range of accredited services in mental health, addictions, housing, justice, and employment. Join a team that’s committed to making a difference - every day.</p><h2>The Opportunity</h2><p>Are you a strategic thinker with a passion for quality improvement? As our Quality Improvement Manager, you’ll lead initiatives that enhance service delivery, support accreditation, and foster a culture of data-driven decision-making. You’ll collaborate across departments and supervise a team of coordinators to drive meaningful change.</p><h2>What You’ll Do</h2><ul><li>Lead agency-wide quality improvement and strategic planning initiatives</li><li>Support accreditation and implement recommendations</li><li>Advance data-driven decision-making and continuous improvement</li><li>Supervise and coach coordinators within the portfolio</li><li>Collaborate with internal and external stakeholders on improvement initiatives</li><li>Ensure data quality and accurate reporting to funders</li><li>Promote a culture of learning, innovation, and accountability</li></ul><h2>What You Bring</h2><ul><li>Degree or diploma in Social or Human Sciences (university preferred)</li><li>Minimum 5 years of leadership experience</li><li>Knowledge of quality improvement, implementation, and change management tools and methodology within a healthcare context (certification preferred)</li><li>Strong analytical, communication, and facilitation skills</li><li>Proficiency in Microsoft Office and data systems</li><li>Access to reliable transportation and flexibility in work hours</li></ul><h2>Why Join SOAR?</h2><ul><li>Starting Salary: $69,771 annually</li><li>Benefits: Comprehensive health, dental, vision, and travel insurance</li><li>Time Off: 3 weeks’ vacation, 60 hours of personal leave, 15 wellness hours (pro-rated in first year)</li><li>Extras:<ul><li>Employee Assistance Program (EAP)</li><li>RSP/TFSA matching for eligible staff</li><li>Professional development opportunities</li><li>A supportive, values-driven workplace that prioritizes your well-being</li></ul></li></ul><h2>Ready to Make an Impact?</h2><p>We’re looking for someone who’s not just detail-oriented, but mission-driven. If you’re excited about using your knowledge and skills to improve services and lives, we’d love to hear from you.</p><p>Please send your resume and cover letter to <a href="mailto:kim.baker@soarcs.ca" target="_blank">kim.baker@soarcs.ca</a><br>&nbsp;</p>

1 Soar Community Services Job