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About YOUYou are a compassionate, detail-oriented professional committed to supporting children and youth with urgent and complex needs. With a strong foundation in social services or a related health-care field, you bring at least three years of experience working with children and youth with Autism and have a solid understanding of service coordination and navigation. You are comfortable working collaboratively with families, multidisciplinary teams, and community partners to ensure seamless, family-centered care.You excel at building strong, supportive relationships and communicating clearly—whether facilitating service coordination meetings, completing documentation, or guiding families through challenging systems. You are highly organized, able to manage a growing and complex caseload, and skilled at problem-solving with a solution-focused mindset. Your professionalism shines through in your ability to coordinate multiple services, maintain accurate records, and support families with empathy, respect, and sensitivity.You are knowledgeable about community resources, provincial policies, and cross-sectoral collaboration, and you approach every interaction with a commitment to safety, quality, and client-centered practice. You are comfortable working in a hybrid environment, proficient with technology, and able to adapt quickly to shifting needs.About ROCKROCK (Reach Out Centre for Kids) is recognized as the number one non-profit employer of choice, leading the way in providing mental health services to children, youth, and families in the Halton region. We are an accredited organization with exemplary standings from Accreditation Canada, reflecting our commitment to high-quality care. Our dynamic and collaborative team is dedicated to achieving our mission and vision, fostering a positive and inclusive environment that mirrors the diversity of the community we serve. At ROCK, we offer various professional development opportunities, company events, and a supportive culture that encourages innovation and growth. ROCK is site certified in the Neurosequential Model of Therapeutics (NMT) a developmentally sensitive, neurobiology-informed approach to clinical problem solving. Our hybrid work model provides flexibility, combining on-site and virtual environments, to best meet the needs of our staff and clients. Join us in making a meaningful impact in mental health care.Please note that this is a contract full-time position till March 31st, 2026.The ROLE<ul><li>Assess eligibility for URS including appropriate level of service within the available core offerings of URS program which include service navigation, interprofessional collaboration, direct service, and respite.</li><li>Initiate internal and external referrals in consultation with family in collaboration with the Access and System Navigation department.</li><li>In collaboration with family and support team, find appropriate respite providers that match the child/youths and caregivers needs.</li><li>Ensure that respite tracker is updated regularly to ensure billing and invoicing accuracy</li><li>Scheduling and coordinating appointments in calendars of internal team, community partners and the family.</li><li>When required internal consultations will be coordinated alongside URS ABA team with ROCK Crisis, Psychology, Therapy, Occupational Therapy and documentation to be completed post-consult.</li><li>Coordinators are required to facilitate service coordination meetings with family and support team during service in accordance to the need of the family and planning, while ensuring the necessary service-providers are present to encourage community collaboration and knowledge transfer where applicable.</li><li>Coordinators are required to provide timely Action Plans (Meeting Minutes) to family and attendees post- service coordination meetings.</li><li>Documentation using ROCK client software to ensure family’s time in service is efficiently captured.</li><li>Maintaining calendar requirements and completing service events to reflect hours worked on weekly basis.</li><li>Support development, monitoring, and updating of the URS Service Plan in collaboration with the child/youth and family and their support team.</li><li>Facilitate the collaboration of relevant parties to refine and coordinate the delivery of the URS service elements.</li><li>Provide leadership and support to the development and use of an inter-agency, interprofessional and cross-sectoral URS plan that addresses the single area of urgent need for the child/youth and family.</li><li>Develop supportive working relationships with clients and their families.</li><li>A family-centered approach is prioritized when collaborating with services providers</li><li>Develop and maintain strong working relationships with service providers and agencies involved in client care.</li><li>Ensure the coordination of URS with existing services and support to promote the transfer of knowledge prior to and at the transition out of URS.</li><li>Work Collaboratively with other service navigation supports including IIO Care Coordinators and Coordinated Service Planners when appropriate.</li><li>Operationalize client safety through adhering to established policies and guidelines that ensure consistency in the delivery of quality and safe care, and by identifying and reporting any client safety incidents.</li><li>Commit to supporting client-centered care by adhering to ROCK’s principles of respect, collaboration, and service planning, as outlined in the agency’s strategic plan</li><li>Abide by the specific requirements of Section 28 of the Occupational Health and Safety Act, as well as any further health and safety responsibilities outlined in the agency's policies and procedures.</li><li>Other duties may reasonably be assigned.</li><li>You will prioritize client safety by adhering to established policies and guidelines that ensure consistency in the delivery of quality and safe care and, by identifying and reporting any client safety incidents. You are also committed to supporting client-centered care by adhering to ROCK’s principles.</li></ul>Who we’re looking for:<ul><li>A university degree in a related health care field or a Social Service/Child Youth Worker diploma.</li><li>A minimum of three years of experience with children and youth with</li><li>A minimum of two years of experience in service coordination/navigation.</li><li>Sound knowledge of local community and social services including but not limited to Access OAP and other Autism supports in Ontario (is an asset)</li><li>Strong working knowledge of provincial policies and legislation concerning children and youth.</li><li>Experience working in collaboration with service providers across sectors (e.g., education, health, community supports).</li><li>Experience working with caregivers of children with complex</li></ul>What will help you succeed:<ul><li>Strong interpersonal</li><li>Excellent communication skills, both written and oral, are</li><li>Ability to work well independently and in team settings.</li><li>Strong computer literacy, MS Word and Excel, Zoom and Teams competencies are</li><li>Ability to manage a growing and complex case load.</li><li>Strong ability to navigate and problem solve challenging and complex situations with a solution focused lens.</li><li>Flexibility to work in a hybrid model (remote, in-office and in community).</li><li>Empathetic and compassionate when supporting children/youth, caregivers and the community service providers.</li></ul>Additional Requirements:<ul><li>A valid Ontario License and access to use of a reliable</li><li>Bilingualism in French and English is an The ability to speak any second language is valued.</li><li>Proficient in the use of technology as required of the position and in working from a virtual environment, with MAC OS operating systems experience is</li><li>For all employees/agents of ROCK, a current (within 3 months) Criminal Reference Check (Vulnerable Sector Check, where working with the vulnerable population) and every 3 years.</li><li>UMAB is an asset; additional training is required upon the first 6 months of hire date.</li><li>First Aid Certification; required upon first 3 months of hire date.</li><li>CPR Certification; required upon first 3 months of hire date.</li></ul>Be part of a team that makes a difference. Apply today and help us shape the future of mental health care for children, youth, and families!ROCK is committed to fostering a positive and progressive workforce reflecting the community we serve and promoting diversity at all levels in a dynamic and inclusive environment. We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ROCK’s Accommodation Policy.If you are invited to participate in the interview process and require accommodation for the interview, we ask that you provide your accommodation request as soon as reasonably practicable. Please be advised that you may be requested to provide verifiable supporting information, such as medical or other documentation depending upon the type of Code-protected accommodation, to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process. ROCK treats all accommodation requests confidentially.Please note that ROCK positions are currently working in an on-site and virtual hybrid model. Positions are located in the Halton Region and travel between sites may be required.

Reach Out Centre for Kids (ROCK)

Urgent Response Services (URS) Coordinator

About YOUYou are an experienced HR professional who brings a solid understanding of internal HR practices, programs, and regulatory requirements. Your background has equipped you with the knowledge and judgment needed to ensure compliance while fostering a positive and engaging workplace environment. You excel at building strong relationships across departments and take pride in creating HR processes that enhance both staff engagement and organizational effectiveness.You thrive in roles where you can support and partner with managers, providing guidance that strengthens their leadership and helps their teams succeed. You are proactive, resourceful, and committed to maintaining high standards of service, communication, and professionalism in every aspect of your work. Your ability to balance strategic thinking with hands-on execution makes you a valuable contributor to both the HR function and the broader organization.This position is a maternity leave replacement and is anticipated to be a 16 months contract assignment. Compensation will be based on relevant experience for the role.About ROCKROCK (Reach Out Centre for Kids) is recognized as the number one non-profit employer of choice, leading the way in providing mental health services to children, youth, and families in the Halton region. We are an accredited organization with exemplary standings from Accreditation Canada, reflecting our commitment to high-quality care. Our dynamic and collaborative team is dedicated to achieving our mission and vision, fostering a positive and inclusive environment that mirrors the diversity of the community we serve. At ROCK, we offer various professional development opportunities, company events, and a supportive culture that encourages innovation and growth. ROCK is site certified in the Neurosequential Model of Therapeutics (NMT) a developmentally sensitive, neurobiology-informed approach to clinical problem solving. Our hybrid work model provides flexibility, combining on-site and virtual environments, to best meet the needs of our staff and clients. Join us in making a meaningful impact in mental health care.The ROLE1. HR Policy, Compliance &amp; Legislative Guidance<ul><li>Advise on legislated requirements and ensure HR policies and practices remain compliant.</li><li>Develop and update HR policies and procedures.</li><li>Maintain HR due diligence and liability controls.</li><li>Monitor trends impacting HR practices and recommend adjustments.</li></ul>2. Talent Acquisition &amp; Workforce Planning<ul><li>Lead full-cycle recruitment, including sourcing, screening, and shortlisting.</li><li>Prepare employment agreements and conduct background and reference checks.</li><li>Support strategies for effective recruitment, onboarding, and staff retention.</li></ul>3. Employee Relations, Coaching &amp; Culture Development<ul><li>Provide confidential coaching on performance, conflict resolution, engagement, and cultural issues.</li><li>Support disability and attendance management practices.</li><li>Contribute to culture initiatives through surveys, evaluations, and issue identification.</li><li>Recommend practices that support a positive, inclusive organizational climate.</li></ul>4. Training &amp; Development<ul><li>Coordinate mandatory legislative training assignments and track completion.</li><li>Support employee learning initiatives, including skills development and role-specific training.</li><li>Identify training needs and recommend opportunities for staff and leadership development.</li></ul>5. Payroll, Benefits &amp; HR Administration<ul><li>Manage payroll-related employee data and coordinate with payroll administration.</li><li>Administer employee benefits, including enrollments, changes, and terminations.</li><li>Address payroll and benefits inquiries accurately and efficiently.</li></ul>6. HR Systems, Processes &amp; Data Management<ul><li>Oversee HRIS use, optimization, and vendor or plan changes.</li><li>Streamline and automate HR processes.</li><li>Support ERP transitions and ensure data accuracy and smooth workflows.</li></ul>7. Health, Safety &amp; Risk Management<ul><li>Support the Joint Health and Safety Committee.</li><li>Promote staff and client safety through adherence to policies and incident reporting.</li><li>Ensure HR practices align with organizational risk management standards.</li></ul>8. Strategic HR Support &amp; Community Engagement<ul><li>Engage in HR networks to stay current with best practices and emerging trends.</li><li>Conduct research to inform HR strategy and planning.</li><li>Provide guidance on HR services and recommend service improvements.</li></ul>9. Commitment to Client-Centered Care &amp; Organizational Values<ul><li>Uphold organizational values of respect, collaboration, and service planning.</li><li>Support consistent, high-quality client-centered practices across HR functions.</li></ul>Who We’re Looking ForYou bring a solid foundation in Human Resources and are confident working across the full employee life cycle. You have:<ul><li>Post-secondary education in Human Resources Management or a related field.</li><li>Certification such as JHSC and/or CHRP (an asset).</li><li>At least 5 years of progressive HR experience; advantage if you have non-profit sector.</li><li>A strong working knowledge of Ontario HR legislation, including the ESA, OHSA, WSIA, and the Human Rights Code.</li><li>The ability to work effectively in an inclusive, diverse, and fast-paced environment.</li><li>You are someone who thrives in a role where accuracy, confidentiality, and professionalism are essential, and where relationships with staff, managers, and partners are built on trust and support.</li></ul>What Will Help You SucceedYou excel in this role if you bring:<ul><li>Strong communication skills—clear, empathetic, and professional in both verbal and written interactions.</li><li>Strategic thinking and problem-solving skills, with the ability to make sound recommendations and take initiative.</li><li>Exceptional organizational skills, including the ability to manage multiple priorities and deadlines.</li><li>A proactive, solutions-focused mindset with the confidence to support managers and staff through sensitive HR matters.</li><li>A demonstrated ability to work in and support a diverse, inclusive, and equity-focused environment.</li><li>Comfort with technology, including virtual work environments; MAC OS experience is preferred.</li><li>Access to reliable transportation to meet program and organizational needs.</li><li>And importantly—a sense of humour and a positive approach to teamwork and workplace culture.</li></ul>Our rewards ROCK, join our team and ENJOY:🕒 Flexibility: Plan your schedule to balance with your personal life.🏥 100% employer paid premiums for extended health and dental benefits.🌴 Recharge: Paid time off, vacation time, and 2 additional ROCK holidays.🍎 Wellness: Health &amp; wellness support and discounted GoodLife memberships.Be part of a team that makes a difference. Apply today and help us shape the future of mental health care for children, youth, and families!ROCK is committed to fostering a positive and progressive workforce reflecting the community we serve and promoting diversity at all levels in a dynamic and inclusive environment. We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ROCK’s Accommodation Policy.If you are invited to participate in the interview process and require accommodation for the interview, we ask that you provide your accommodation request as soon as reasonably practicable. Please be advised that you may be requested to provide verifiable supporting information, such as medical or other documentation depending upon the type of Code-protected accommodation, to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process. ROCK treats all accommodation requests confidentially.Please note that ROCK positions are currently working in an on-site and virtual hybrid model. Positions are located in the Halton Region and travel between sites may be required.

Human Resources Generalist

About YOUAre you a passionate, energetic professional who thrives on making a difference in the lives of children, youth, and families? We’re looking for a Live- In Treament Worker who brings creativity, compassion, and resilience to every interaction—someone who excels in dynamic environments and is ready to support clients with complex needs through recreation, skill-building, and meaningful connection.About ROCKROCK (Reach Out Centre for Kids) is recognized as the number one non-profit employer of choice, leading the way in providing mental health services to children, youth, and families in the Halton region. We are an accredited organization with exemplary standings from Accreditation Canada, reflecting our commitment to high-quality care. Our dynamic and collaborative team is dedicated to achieving our mission and vision, fostering a positive and inclusive environment that mirrors the diversity of the community we serve. At ROCK, we offer various professional development opportunities, company events, and a supportive culture that encourages innovation and growth. ROCK is site certified in the Neurosequential Model of Therapeutics (NMT) a developmentally sensitive, neurobiology-informed approach to clinical problem solving. Our hybrid work model provides flexibility, combining on-site and virtual environments, to best meet the needs of our staff and clients. Join us in making a meaningful impact in mental health care.The ROLEAs a Live in Treament Worker, you'll play a vital role in creating a safe, supportive, and engaging environment that promotes the physical, emotional, and intellectual development of children and youth with complex needs. You'll work directly with clients and families to implement therapeutic plans, provide individual and group support, and advocate on their behalf through collaboration with caregivers and community partners.This is a full-time contract position (35 hours per week) with an end date of March 31, 2026.You will support client-driven treatment by helping youth reach therapeutic milestones through planned experiences, recreational programming, and the use of daily life events to promote positive change. You’ll also participate in family-based treatment and provide coaching to caregivers as required.Your role includes contributing to the development, implementation, and evaluation of the overall Live-In Treatment program. Strong communication and organizational skills are essential as you will maintain accurate documentation, communicate key updates to the team, complete administrative tasks on time, and ensure adherence to client safety guidelines and agency policies.This position also requires supporting the overall functioning of the Live-In Treatment home. You will help maintain a clean, safe, and secure living environment by modeling positive routines, supervising daily chores, and creating opportunities for skill-building and client engagement. You will be responsible for the secure management of medication, program/food funds, and agency property.Flexibility is essential, as this role requires shift work that meets program needs—including days, evenings, overnights, and weekends—as well as occasional transportation of clients. You may also support the Day Treatment Program and provide in-home support to families as needed.Who we’re looking for:We are looking for a qualified, empathetic individual who possesses the following qualifications and skills:Education:<ul><li>A minimum of a college diploma in Social Services or equivalent combination of education and experience</li></ul>Experience:<ul><li>Experience in children’s mental health is an asset</li><li>Experience working with children with Autism and/or dual diagnoses is an asset</li></ul>Additional Requirements:<ul><li>Must obtain and maintain a valid CPR/First Aid certification, UMAB certification, and up to date immunization records.</li><li>A current (within three months) criminal reference check with vulnerable sector search and after every three (3) years.</li><li>Maintain and keep current all agency and program specific trainings as required.</li><li>Medical statement attesting to one’s physical health to work without restriction and perform UMAB skills including restraints.</li><li>A valid TB skin test is required for this position.</li><li>Available to work flexible hours at varying locations according to program and/or client/caregiver needs. This could be inclusive of daytime, evening and overnight hours both during the week and weekends.</li><li>Ownership of a reliable vehicle with a valid G driver's license and acceptable current abstract with a minimum of two million dollar liability insurance- may be required to transport clients occasionally.</li><li>Proficient in the use of technology as required of the position, including working in a virtual environment with MAC OS operating systems experience preferred.</li></ul>What will help you succeed:To excel in this role, you will need to demonstrate:<ul><li>Ability to work confidently and collaboratively with excellent communication and interpersonal skills.</li><li>Sound decision making and problem-solving skills.</li><li>Ability to establish relationships with clients and caregivers that demonstrate self-awareness, appropriate professional boundaries, and a therapeutic impact.</li></ul>If you're ready to make a meaningful impact and join a passionate, driven team, we'd love to hear from you. Apply now!ROCK is committed to fostering a positive and progressive workforce reflecting the community we serve and promoting diversity at all levels in a dynamic and inclusive environment. We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ROCK’s Accommodation Policy.If you are invited to participate in the interview process and require accommodation for the interview, we ask that you provide your accommodation request as soon as reasonably practicable. Please be advised that you may be requested to provide verifiable supporting information, such as medical or other documentation depending upon the type of Code-protected accommodation, to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process. ROCK treats all accommodation requests confidentially.Please note that ROCK positions are currently working in an on-site and virtual hybrid model. Positions are located in the Halton Region and travel between sites may be required. &nbsp;

Live In Treatment Worker

About YOUYou are passionate about enhancing the lives of and relationships of young children (birth to age 8) and their families. Driven and dedicated, you view your work as more than just a job, taking personal ownership and responsibility for achieving objectives on time. Your enthusiasm for helping others and your relentless commitment to making a difference make you a perfect fit for our team. Your dedication to ongoing professional development makes you excited to be part of an organization that encourages you to grow. Your desire to work in a supportive and diverse community, coupled with your commitment to high-quality care, ensures that you will excel as a ROCK Therapist.About ROCKROCK (Reach Out Centre for Kids) is recognized as the number one non-profit employer of choice, leading the way in providing mental health services to children, youth, and families in the Halton region. We are an accredited organization with exemplary standings from Accreditation Canada, reflecting our commitment to high-quality care. Our dynamic and collaborative team is dedicated to achieving our mission and vision, fostering a positive and inclusive environment that mirrors the diversity of the community we serve. At ROCK, we offer various professional development opportunities, company events, and a supportive culture that encourages innovation and growth.ROCK is site certified in the Neurosequential Model of Therapeutics (NMT) a developmentally sensitive, neurobiology-informed approach to clinical problem solving. Our hybrid work model provides flexibility, combining on-site and virtual environments, to best meet the needs of our staff and clients. Join us in making a meaningful impact in mental health care.The ROLEAs a ROCK Therapist (birth to age 8), you will focus on early assessment, intervention, risk identification, caregiver support, and skills development for infants and young children up to age 8 and their families. In this permanent full-time role (35 hours per week), you will report to the Clinical Manager and deliver services using a family centered and developmentally informed approach. Your passion for therapeutic intervention, skills development, and psycho-education will drive your work in individual, family, and group settings. Additionally, you will contribute to program development, supervise students, ensure accurate documentation, and uphold client safety standards.Who we’re looking for:Education<ul><li>A relevant master’s degree from a recognized university.</li><li>Registration with an accrediting professional body is required (i.e. College of Social Workers and Social Service Workers, College of Psychologists of Ontario, or the College of Registered Psychotherapists of Ontario).</li><li>Certification in Infant Mental Health and/or training in infant and child development is preferred</li></ul>Experience<ul><li>A minimum of three years clinical experience working with infants, young children and their families</li><li>Relevant knowledge and skill in the assessment and treatment of children, youth, and families that are encountering mental health issues.</li><li>practice or training in one or more of the following skill areas:<ul><li>Providing group treatment OR facilitating parent events.</li><li>CBT, and/or trauma assessment skills.</li><li>Working across the age continuum using clinical frames, such as systemic family therapy, attachment, and developmental lenses.</li></ul></li><li>Proficient in the use of technology as required of the position, including working in a virtual environment with MAC OS operating systems experience preferred.</li><li>Current (within three months) criminal reference check with vulnerable sector search.</li></ul>What will help you succeed:<ul><li>Strong interpersonal and interviewing skills.</li><li>Demonstrated ability to apply relevant knowledge and training to the assessment and treatment of children and their families.</li><li>The ability to speak a second language is highly valued.</li><li>Strong verbal and written communication skills.</li></ul>Our rewards ROCK, join our team and ENJOY:🕒 Flexibility: plan your schedule to harmonize with your life&nbsp;🌴 Recharge: starting with paid time off, 4 weeks’ vacation with 2 additional float days to help rejuvenate and bring your best self to work, and 2 additional ROCK holidays in addition to statutory holidays📖 Learning: Professional development assistance, investing in your growth🍼 Parenthood: supporting new parents, and offering a Parental Top Up💸 Savings: matching your RRSP starting at 6%, helping you meet your financial goals🍎 Wellness: Health Care Spending Account for your needs and discounted Good life membershipsROCK is committed to fostering a positive and progressive workforce reflecting the community we serve and promoting diversity at all levels in a dynamic and inclusive environment. We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ROCK’s Accommodation Policy.If you are invited to participate in the interview process and require accommodation for the interview, we ask that you provide your accommodation request as soon as reasonably practicable. Please be advised that you may be requested to provide verifiable supporting information, such as medical or other documentation depending upon the type of Code-protected accommodation, to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process. ROCK treats all accommodation requests confidentially.Please note that ROCK positions are currently working in an on-site and virtual hybrid model. Positions are located in the Halton Region and travel between sites may be required.

4 Reach Out Centre for Kids (ROCK) Jobs