field_remote_option

field_job_employment_type

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

Fred Victor Associate Director, 24-HR ServicesFred Victor Centre acknowledges this land, known as Tkaronto, and honors the stewardship, past, present, and future of the Wendat, the Chippewa, the Haudenosaunee, the Anishinaabe, and most recently, the Mississaugas of the Credit First Nation. Tkaronto is part of the Dish with One Spoon Territory. Fred Victor Centre is a social service charitable organization committed to improving the health, income, and housing stability of individuals experiencing poverty, homelessness, and mental health and substance use struggles in Toronto. Serving more than 3,000 people each day across 20 sites throughout the city and having served countless individuals over its 125-year history, Fred Victor ensures that the people interacting with the organization are treated with respect and unconditional positive regard. Going a layer deeper, the organization is committed to creating healthy and thriving communities where every person has a home and access to opportunity.The 24-Hour Services department at Fred Victor serves a diverse homeless community, including people aged 18 and older, couples, trans and non-binary individuals, and those experiencing homelessness with pets. The department operates eight permanent sites and one seasonal winter service, which include emergency and transitional shelters, 24-hour drop-ins, and respite programs. It’s within this context that Fred Victor invites applications for the role of Associate Director, 24-HR Services—a position that will be pivotal in overseeing high-quality, client-centered services across multiple locations and advancing the organization’s mission to end homelessness one person at a time. Reporting to the Director, 24-HR Services, the Associate Director is responsible for the direct operation of at least three to four service sites, ensuring the delivery of excellent client service and compliance with funder, legislative, and organizational requirements. The incumbent will work closely with the Director to develop and implement policies and procedures responsive to emerging sector needs and the realities faced by vulnerable communities. They will assist with budget creation and monitoring, ensuring the department operates within financial targets, and will collaborate with the Recruiting Manager to ensure staffing needs are met at all sites.The Associate Director will also play a key role in staff training and professional development, working in coordination with the Quality Assurance Officer to foster continuous learning and capacity-building. Beyond operational oversight, the Associate Director will represent Fred Victor in sector initiatives, building and maintaining relationships with partner agencies, emergency services, community organizations, and other stakeholders. They will support the preparation of external presentations to profile service innovations, contribute to strategic projects, and ensure that the department operates within trauma-informed, harm reduction, and housing-first approaches.How to Apply&nbsp;Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, Fred Victor welcomes and encourages applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities and have lived-experience. Fred Victor is partnering with BES Executive Search, a firm committed to ensuring that every search mandate engages a pluralistic and intersectional range of candidates. Applicants are guided through what BES calls ‘The BES Experience’—a thoughtful, candidate-centred process that meets candidates with support and care throughout the search process. All interested applicants are encouraged to apply, no later than September 15, 2025 at 5:00pm by clicking HERE In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), applicants living with a disability will be provided with accommodation throughout the search process. Should accommodations be required, please make Melissa Sumnauth aware by emailing <a href="mailto:msumnauth@bessearch.com" target="_blank">msumnauth@bessearch.com</a>. BES is deeply grateful to all who express interest in this opportunity and recognize the time and effort that goes into submitting an expression of interest. While only those most closely aligned with the position requirements will be contacted for an interview, all applications are reviewed with thoughtfulness and will receive correspondence from the firm as part of our commitment to delivering a respectful and inclusive candidate experience.Qualifications Among the qualifications being sought in candidates, the incoming leader must have a deep and abiding commitment to advancing reconciliation, equity, diversity, inclusion, and accessibility in all its forms and must believe, intrinsically, in the importance of leading with curiosity and welcoming ideas that can later be synthesized and turned into possibility. While all candidates are encouraged to apply and, in so doing, share how they see themselves adding value to the Fred Victor environment, the following credentials and/or experiences are seen as possible markers of the candidates most likely to realize success in the role: a degree or diploma in the social services sector (or equivalent combination of education and experience); at least eight years of experience managing residential services and five years supervising, training, and coaching diverse teams; extensive experience supporting individuals experiencing homelessness, poverty, and social isolation; strong knowledge of mental health, addictions, crisis intervention, conflict resolution, and harm reduction; and proven experience in budget preparation, policy development, and external representation.Fred Victor offers a salary range of $90,174.38 to $111,391.88 per year, four weeks of vacation to start plus one float day, a generous paid sick leave allowance, employer-paid group benefits including extended health, dental, life insurance, and AD&amp;D, LTD coverage (employee-paid premiums), and a group RRSP with a 6.5% employer contribution and 4% employee contribution after probation. The organization also provides access to an Employee and Family Assistance Program, alongside offering many wellness-centered programs.

Fred Victor

Associate Director, 24-HR Services

INTERNAL/EXTERNALJob Title: Concurrent Disorders Support Services (CDSS) Program WorkerPosition Type: Bargaining Unit, Permanent, Reduced Full-Time&nbsp;Number of Positions: 1&nbsp;Rate: $29.40 per hourVacation: 4 weeks to start&nbsp;Benefits: Group benefits with Life Insurance, AD&amp;D, Extended Health and Dental Care with premiums 100% paid by the employer, LTD with premiums 100% paid by employees; paid sick leave and float dayRRSP: RRSP with 6.5% employer contribution and 4% employee contribution after successful completion of probationHours: 22.5 hours per week (3 days between Monday to Friday)Supervisor: Senior Manager, Access Services&nbsp;Posting Date: August 8, 2025&nbsp;Application Deadline: August 19, 2025&nbsp;Location: 800 Bay St, Toronto, ON, M5S 3A9 and 145 Queen St East, Toronto, ON M5A 1S1&nbsp;Why Fred Victor?&nbsp;For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We are committed to ending homelessness, one person at a time.145 Queen Street includes a community hub where people gather and find a range of services geared to their needs including: housing, healthy meals, drop-in programs, mental health and justice support, concurrent disorders support, harm reduction supports and health services. It is a place where people of all ages and backgrounds can access resources, become engaged, advocate for their own community, and build their lives. 145 Queen Street relies on inter- program collaboration to support the community around accessing individualized support. CDSS operates out of both 145 Queen Street East as well as 800 Bay Street.The Concurrent Disorders Support Services Program Worker provides case planning assistance for workers with complex clients with concurrent disorders, referrals within partnering agencies, and training to increase capacity in the health and social services sector for serving clients with concurrent disorders. CDSS provides support and referrals to people 16 years and older living with substance use issues and other mental health concerns who have complex needs. CDSS is a partnership of agencies providing prioritized access to people referred through CDSS. Does this sound like work you want to be a part of? We offer a caring and collaborative environment, an opportunity to join a diverse team of caring professionals and a chance to make a difference. With over 60 programs and services and more than 21 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles.What You Will Do:&nbsp; • Provide point of access, intake, assessment, referrals, and some case management services, utilizing a client-centered, strength-based approach to clients who meet the mandate of the Concurrent Disorders Support Services Program. • Develop professional, respectful working relationships with clients and workers.&nbsp; • Advocate for the rights of clients to ensure that they receive services, supports and entitlements.&nbsp; • Look for alternative and creative solutions to client issues and appropriate service provision.&nbsp; • Respond to calls or applications submitted by referring workers in a timely manner.&nbsp; • Offer consultation by phone to referring workers.&nbsp; • Engage referring worker and clients.&nbsp; • Negotiate service from partner agency as soon as possible and puts support in place as necessary to support linkage to service.&nbsp; • Ensure completion of application and consent forms.&nbsp; • Ensure client data is entered into Datasphere and accurate client files are maintained.&nbsp; • Keep up to date records of all partner services and identifies gaps in service.&nbsp; • In collaboration with the Senior Manager, initiates improvements in practice and administration.&nbsp; • Produce brochures and communication materials regarding the CDSS/Partner updates.&nbsp; • Assist with identifying training needs and provide training opportunities to workers in the community.&nbsp; • Evaluate the impact and satisfaction of training events.&nbsp; • Represents CDSS on community networks, committees and events as assigned.&nbsp; • Provide outreach to community groups of interest and presents CDSS to external agencies and groups as required.&nbsp; • Develop a transition plan with the client and their supports and facilitate a clear understanding of the reasons for discharge from the service and re-admission process.&nbsp; • Maintain effective working relationships with other providers and resources as well as other relevant organizations.&nbsp; • Maintain program and agency documentation as per Fred Victor policies.&nbsp; • Maintain confidentiality as per “Personal Health Information Protection Act” and Fred Victor policy.&nbsp; • Work with the Senior Manager to utilize clinical supervision appropriately.&nbsp; • Actively participate in staff meetings.&nbsp; • Participate in agency and other meetings and initiatives as required.&nbsp; • Promote the values, vision and mission of Fred Victor.&nbsp; • Other duties as directed by your supervisor.What You Bring to the Team:• A degree/diploma in Social Work, Social Services, Health or related field or equivalent work experience.&nbsp; • Minimum 3-5 years’ experience working in social services setting with a particular focus on community-based programming and service delivery.&nbsp; • Excellent knowledge of community resources and the mental health and addictions service system including harm reduction services and addiction medicine.&nbsp; • Demonstrated ability to develop trusting, respectful working relationships with clients.&nbsp; • Demonstrated ability to practice trauma informed care.&nbsp; • Familiarity with Case Management Standards and practice is essential.&nbsp; • Demonstrated proficiency in engaging workers in assessing and planning service for complex clients.&nbsp; • Relevant lived experience will be considered an asset.&nbsp; • Excellent supportive counselling skills and demonstrated ability to clinically assess the client using clinical tools, formulating plans and following up with clear actions.&nbsp; • Experience working successfully in interdisciplinary team or formalized partnerships.&nbsp; • Knowledge and understanding of a Mental Health Recovery Model.&nbsp; • Strong understanding, analysis and commitment to social justice issues, equity, anti-racism and anti-oppression practice.&nbsp; • Able to effectively work independently and within a team.&nbsp; • Very strong interpersonal negotiating and mediating skills necessary for prevention, intervention and resolution. Creative problem- solving skills.&nbsp; • Ability to maintain professional boundaries and set limits with clients.• Strong verbal and written skills.&nbsp; • Computer literacy in Microsoft (Word, Excel, PowerPoint, Outlook); experience in Datasphere is an asset.What Sets You Apart:&nbsp; • Passion for working to provide services that are client centered and trauma informed to people experiencing concurrent disorders.&nbsp; • Commitment to addressing service gaps to individuals living with concurrent disorders.&nbsp; • Dedication to service enhancement and service provision to people living with concurrent disorders.Working Conditions: • There is a likelihood of exposure to unpredictable behavior, unpleasant odors, bodily fluids and pests including bedbugs, mice and cockroaches. • This is stressful and emotionally challenging work that deals with vicarious trauma, grief and compassion fatigue on a regular basis. • Required to travel to various locations to meet with clients, referring workers and service providers.&nbsp; • Travel will be by public transportation, unless approved to use personal vehicle.Compensation and Benefits • For the Concurrent Disorders Support Services Program Worker position, Fred Victor offers an hourly rate of $29.40. • 4 weeks of vacation to start + 1 float day&nbsp; • Generous paid sick leave allowance&nbsp; • A comprehensive Dental, Extended Health and LTD group benefits package includes individual and family coverage, including prescriptions, hospital accommodation, hearing care, paramedical practitioners and a wide variety of dental care. Additional insurance includes vision care and travel for emergency medical services.• 6.5 % of your gross salary will be contributed to a group RRSP on your behalf after successful completion of probation; you will contribute 4% of your gross salary to the same RRSP • Access to employee and family assistance planHow You Can Apply Send your resume and cover letter as one document telling us why you want to join the Fred Victor Team by August 19, 2025 at 5pm. Please send to Anne Carruthers, Senior Manager, Access Services <a href="mailto:acarruthers@fredvictor.org" target="_blank">acarruthers@fredvictor.org</a> and include “Concurrent Disorders Support Services Program Worker” in the subject line.A Police Record Check is required by the final candidate prior to hiring. Accessibility &amp; Accommodation Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities and have lived-experience. If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance. We strive to provide reasonable accommodations whenever requested. Information received relating to accommodation requests will be treated with confidentiality.<a href="mailto:acarruthers@fredvictor.org" target="_blank">mailto:acarruthers@fredvictor.org</a><ul><li>Number of Positions: 1</li><li>Why Fred Victor?</li><li>Does this sound like work you want to be a part of?</li><li>What You Will Do:</li><li>What You Bring to the Team:</li><li>What Sets You Apart:</li><li>Working Conditions:</li><li>Compensation and Benefits</li><li>How You Can Apply</li><li>Accessibility &amp; Accommodation</li></ul>

2 Fred Victor Jobs