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ABOUT THE ROLE&nbsp;The Donor Relations Coordinator will provide excellent customer service through phone, email, and mail, focusing on single and monthly gift processing, donor retention, accurately representing CARE's brand, policies, and global work and ensuring that donors have an exceptional experience when they engage with CARE. The Donor Relations Coordinator is responsible for ongoing management of the monthly donor file, monitoring public email inboxes, performing various donation-related tasks in CARE's fundraising database (Raiser’s Edge/Fundraise Up), receipting, donor stewardship (including gift fulfillment, outbound calling) and supporting the management of incoming phone calls.&nbsp;&nbsp;&nbsp;&nbsp;This role will be part of a high performing team, based in Ottawa, ON, working 1-2 days a week from our HQ office.&nbsp;&nbsp;WHAT YOU BRING&nbsp;&nbsp;<ul><li>Experience working in customer service, preferably answering phone calls, and responding to emails&nbsp;&nbsp; </li><li>Excellent oral and written communication skills in both French and English </li><li>Enthusiasm for learning and speaking about CARE's global work to end poverty&nbsp;&nbsp; </li><li>Proficiency with MS Office suite and Outlook&nbsp;&nbsp; </li><li>Familiarity with a fundraising database system, preferably Raiser’s Edge (Fundraise Up an asset) </li><li>Ability to juggle multiple demands and challenging conversations while maintaining composure&nbsp;&nbsp; </li><li>Superior attention to detail skills&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>REQUIREMENTS&nbsp;&nbsp;Promote and maintain an organizational culture that advances gender equality, reduces power abuse and inequalities, and fosters trust and safety.Create an environment within CARE's workplaces, programming, and communities where CARE works that is free from sexual harassment, sexual abuse and sexual exploitation and child abuse (SHEA-CA).&nbsp;&nbsp;Ensure high standards of prevention and response measures for SHEA-CA are in place consistent with the CARE International (CI) Safeguarding Policy and Safeguarding Code of Conduct.WHAT WE OFFER&nbsp;&nbsp;<ul><li>Starting annual salary between $51,500 - $56,650 (prorated for length of contract) </li><li>Comprehensive benefits package, providing family coverage for a wide range of services, including paramedical services, gender-affirming care, mental health support, and access to a confidential Employee Assistance Program (EAP). </li><li>Paid annual and wellness leave benefits </li><li>Extended list of paid holidays, beyond provincial requirements </li><li>Inclusive holiday policy </li><li>Parental leave top-up </li><li>Employer contributions to group pension plan beginning in 2ndYear; Optional participation in group RRSP&nbsp; </li><li>Annual all-staff retreat&nbsp; </li><li>Learning and development opportunities and specialized training</li><li>A focus on wellness and work-life balance </li><li>Amazing colleagues who are very committed to CARE’s mission</li></ul>HOW TO APPLY&nbsp;&nbsp;If you are someone who thrives on challenge, loves to be part of a dynamic team and are passionate about making a difference, then this opportunity is for you! Don’t think you check all the boxes? Reach out anyway – we would love to hear how your experience translates to this role!&nbsp;&nbsp;Please apply by August 8, 2025. Please note resumes will be reviewed on an ongoing basis and the advertisement will be removed once a candidate has been identified.&nbsp; We are only able to consider candidates who currently have the right to work in Canada.&nbsp;&nbsp;PayTypeSalary

CARE Canada

Donor Relations Coordinator (6 months)

The Revenue &amp; Marketing Unit is principally responsible for CARE Canada’s external marketing, communications, fundraising and philanthropic giving. The department is fundamental to achieving CARE Canada’s goal of inspiring Canadians to join us in our journey towards achieving our mission and realizing our vision through a brave and bold voice and through innovative and sustainable partnerships and revenue sources.&nbsp;The Deputy Director, Communications &amp; Public Engagement plays a critical role in supporting the R&amp;M unit by leading the development, implementation and oversight of a new editorial and storytelling strategy. The role is also responsible for strengthening CARE Canada’s advocacy communications both publicly, ensuring we tell powerful, relevant stories that inspire public engagement and support key international development and humanitarian aid issues, as well as supporting and advising on private communications opportunities working to influence action and policy. Reporting to the Director of Marketing and Communications, this role acts as a business partner to our Head of Policy and Advocacy, our Executive Leadership Team, Global Programs team and other strategic stakeholders across the organization and broader CARE confederation.&nbsp;WHAT YOU BRING&nbsp;&nbsp;<ul><li>Demonstrated experience in strategic communications and storytelling for impact, particularly within advocacy, nonprofit, or global development contexts.</li><li>Strong writing, editing, and content planning skills, with an ability to tailor narratives to different audiences and platforms.&nbsp;</li><li>Experience advising or developing public advocacy communications (e.g. op-eds, campaigns, government briefs).&nbsp;</li><li>Ability to distill complex issues into compelling public narratives and messages.&nbsp;</li><li>Collaborative, organized, and confident in building internal relationships across departments.&nbsp;&nbsp;&nbsp;</li><li>Equivalent combination of education and experience in communications, journalism, public relations, international development, public policy, or a related field.</li></ul>WHAT WOULD MAKE YOU EXTRAORDINARY&nbsp;<ul><li>Familiarity with Canadian political context and international development sector.&nbsp;</li><li>Experience working in or with policy/advocacy or media relations teams.&nbsp;</li><li>Experience using digital analytics tools to guide content strategy.&nbsp;</li><li>Post-secondary education in a related discipline is considered an asset but not required.</li></ul>REQUIREMENTS&nbsp;&nbsp;Promote and maintain an organizational culture that advances gender equality, reduces power abuse and inequalities, and fosters trust and safety.&nbsp;Create an environment within CARE's workplaces, programming, and communities where CAREworks thatis free from sexual harassment, sexual abuse and sexual exploitation and child abuse (SHEA-CA).&nbsp;&nbsp;Ensure high standards of prevention and response measures for SHEA-CA are in place consistent with theCARE International (CI)Safeguarding Policy and Safeguarding Code of Conduct.&nbsp;WHAT WE OFFER&nbsp;&nbsp;<ul><li>Starting salary between $100,000 - $110,000&nbsp;</li><li>Comprehensivebenefits package, providingfamily coverage for a wide range of services, including paramedicalservices, gender-affirming care, mental health support, and access to a confidential Employee Assistance Program (EAP).&nbsp;&nbsp;</li><li>Paid annual and wellness leave benefits&nbsp;</li><li>Extended list of paid holidays, beyond provincial requirements&nbsp;</li><li>December Office Closure (between December 24-January 1)&nbsp;</li><li>Inclusive holiday policy&nbsp;</li><li>Parental leave top-up&nbsp;</li><li>Employer contributions to group pension plan beginning in 2ndYear; Optional participation in group RRSP&nbsp;&nbsp;</li><li>International and domestic travel opportunities&nbsp;</li><li>Annual all-staff retreat&nbsp;&nbsp;</li><li>Learning and development opportunities and specialized training&nbsp;</li><li>Flexible work hours to support employee wellbeing and productivity&nbsp;</li><li>A focus on wellness and work-life balance&nbsp;</li><li>Amazing colleagues who are very committed to CARE’s mission</li></ul>HOW TO APPLY&nbsp;&nbsp;If you are someone who thrives on challenge, loves to be part of a dynamic team and are passionate about making a difference, then this opportunity is for you! Don’t think you check all the boxes? Reach out anyway – we would love to hear how your experience translates to this role!&nbsp;&nbsp;Please apply directlyhere by August 6, 2025. Please note resumes will be reviewed on an ongoing basis and the advertisement will be removed once a candidate has been identified.&nbsp; We are only able to consider candidates who currently have the right to work in Canada.&nbsp;&nbsp;PayTypeSalary

2 CARE Canada Jobs