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This Volunteer Placement is Located in: JamaicaStart Date: December 2025Placement Length: 6 monthsLanguage Requirements: English <a href="https://cusointl.org/Language-Requirements" target="_blank">Level 4- Advanced</a>Eligibility: Open to Canadian Citizens and Permanent Residents of Canada onlyThe Volunteer’s RoleThe purpose of this placement is to strengthen the communications and advocacy capacity of Caribbean Vulnerable Communities (CVC) and the Eastern Caribbean Alliance for Gender Equality and Diversity (ECADE). As a volunteer, you will support both organizations to design, implement, and enhance communication strategies that amplify the voices of LGBTQIA+ communities across the Caribbean. You will play a key role in ensuring that research findings and advocacy initiatives are translated into engaging and impactful communication products, thereby supporting the wider Building Bricks project.BUILDING BRICKS is being implemented in eight countries: Dominica, Grenada, St Lucia and St. Vincent &amp; the Grenadines, Jamaica, Suriname, Guyana and Belize with the ultimate aim of increased enjoyment of their rights and advancement of gender equality in the Caribbean.As a volunteer, you will:<ul><li>Develop and implement communication strategies to highlight project achievements and advocacy goals.</li><li>Create content for digital platforms, newsletters, press releases, reports, and campaign materials.</li><li>Strengthen social media presence and engagement for CVC and ECADE.</li><li>Build the capacity of CVC/ECADE staff in strategic communications, messaging, and advocacy storytelling</li><li>Support the strategic engagement with donors</li></ul>RequirementsAcademic Qualifications:<ul><li>University degree in Communications, Media Studies, Journalism, Public Relations, Marketing, International Development, Social Sciences or a related field.</li></ul>Professional Background/Competencies:<ul><li>Minimum of 3 years of demonstrated experience in communications, media, or advocacy roles</li><li>Strong writing, editing, and content creation skills</li><li>Ability to translate complex research and policy information into accessible messaging</li></ul>Desirable Qualifications and Background<ul><li>Specialized training in gender equality, LGBTQ2IA+ rights and social inclusion</li><li>Specialized training in strategic communications, digital media, or advocacy communications</li><li>Experience working with civil society organizations, especially in human rights, gender equality, or LGBTQIA+ issues.</li><li>Experience building communications capacity within organizations.</li></ul>What’s in it for YOU? A life-changing experience!About Us, the Project and the PartnerCuso InternationalCuso International is an international cooperation and development organization that works to create economic and social opportunities for marginalized groups. Together with our partners, we are focused on efforts to advance gender equality and social inclusion, improve economic resilience, and deliver progress on climate action. We believe that by sharing skills, we can build better futures. Founded in 1961, Cuso International works in Africa, Latin America and the Caribbean, and Canada.We seek individuals who share our values and are committed to supporting marginalized groups, including those from the LGBTQIA+ communities.Project - BUILDING BRICKS: Building Balanced, Rights-Centered, Inclusive, Cohesive and Knowledgeable SocietiesThis project aims to increase the realization of human rights by LGBTQ2IA+ people and the advancement of gender equality in Belize, Dominica, Grenada, Guyana, Jamaica, Saint Lucia, Saint Vincent and the Grenadines and Suriname. This project seeks to promote the exercise and fulfillment of human rights through a multi-sectoral approach addressing gender inequalities and social stigma. The overarching goal of the project is to address the restrictive legal, sociocultural, religious and political norms and structures hindering LGBTQ2IA+ peoples’ access to high quality and comprehensive social, economic and civic services in the eight countries.Partner - Caribbean Vulnerable Communicites Coalition (CVC)Caribbean Vulnerable Communities Coalition (CVC) is a coalition of community leaders and non-governmental agencies that are advocates and service providers, working with and on behalf of Caribbean populations who are especially vulnerable to HIV infection or often forgotten in access to treatment and healthcare programmes. CVC mission is to mobilize the voice, visibility and participation of the diverse groups they serve, to impact the regional HIV response and to create an enabling environment by which to end the conditions and consequences of marginalization.BenefitsTerms and ConditionsCuso International's terms and conditions allow you to lead a modest and healthy lifestyle similar to local living standards. This support package will cover basic living expenses for one volunteer and is not intended to cover home-based expenses (eg. loans, support payments, etc.) or luxury items such as imported items in placement or international personal travel.Support Package<ul><li>Modest monthly living allowance</li><li>Accommodation while in placement</li><li>Medical Health Insurance (including the cost of required vaccinations and antimalarial medication)</li><li>Round-trip airfare and visa/work permit costs</li><li>Pre-placement training, In-Country Orientation (ICO) and Reintegration Debriefing</li><li>Support while in placement through Cuso International's Country Program Office (CPO) and local partners throughout your placement</li><li>Access to Employee Assistance Program (EAP) while in placement and upon return</li></ul>AccommodationsYou will receive suitable housing arrangements that will be coordinated by the local program office of Cuso International for the duration of your placement. The accommodation will be fully furnished with essential items such as a stove, refrigerator, bedroom furniture, table, chairs, cutlery, upholstery, and sheets. It will include necessary amenities like running water and electricity. The experience will be similar to that of staying in an Airbnb. You will be responsible for the security deposit payment, typically equivalent to one month's rent. Additionally, the program office offers the option of an advance that will be deducted from your stipend over three to four months.Cuso International will cover the monthly rental cost of your accommodation. You will be responsible for covering utilities such as internet access, water, electricity, etc., using your monthly allowance.Selection RequirementsPlease note that if you are shortlisted for the placement, you will be required to:<ul><li>Confirm Passport or Permanent Resident details for travel purposes</li><li>Provide 2 Professional References and 1 Personal Reference</li><li>Complete a language assessment during the preliminary telephone interview in the language required for your placement</li><li>Obtain a satisfactory Police Check</li><li>Complete a medical exam and be medically cleared before your departure</li><li>Due to the COVID-19 situation, be double vaccinated following the <a href="https://covid19.trackvaccines.org/agency/who/" target="_blank">World Health Organization-approved vaccines</a></li></ul>Pre-placement Training and Briefing - Skills and Knowledge for Working in Development (SKWID)We commit to helping you prepare as best as possible for your placement. You will have a Volunteering Mobilization Advisor (VMA) to support you through the process and will participate in pre-placement training as part of your preparation. You will also have access to self-directed briefing documents, online training, and external resources through the volunteer portal. This training is designed to maximize your understanding of your placement and culture, help you identify and plan your learning, and help you stay safe and healthy during your placement.Protection from Sexual Exploitation and AbuseCuso International works with poor, vulnerable and marginalized people, mainly women and girls, to eradicate poverty and inequality. We understand the need to uphold and enforce the highest standards of ethical and professional conduct.At Cuso International, we believe that all people, regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex, age, record of offences, marital status, family status, sexual orientation, gender expression and identity or disability have the right to live lives free of harassment, sexual exploitation and abuse.Cuso International considers all forms of harassment, sexual exploitation and abuse to be incompatible with fundamental belief in the human dignity of all people, international and national agreements and standards, and its core values. Cuso International volunteers must agree to uphold the Child Protection, Prevention of Workplace Violence, Prevention of Workplace Harassment and Discrimination, and Prevention of Sexual Exploitation and Abuse Policies and <a href="https://cusointernational.org/code_of_conduct/?_gl=1*15xjz9e*_ga*MTc3NzYwNjY1NS4xNzUwMTAyNzg0*_ga_BJRG4CT2TM*czE3NTk4NjE0NDQkbzQ3JGcxJHQxNzU5ODYxNTc1JGo2MCRsMCRoMTAyNzIzNjc0" target="_blank">Code of Conduct.</a>Residency and CitizenshipDuring the application and pre-placement phases, most Cuso International applicants are based in Canada, although we also receive applications from outside Canada. Regardless of your location, it's crucial for us to maintain easy and prompt communication with you between your application and start dates. We may request your passport, need to know your current residence, and be informed of any travel plans.Leaving your country of residence can impact your citizenship status. If you're leaving your residence for a placement, it is your responsibility to research the implications with local immigration authorities. By applying, you accept full responsibility for any consequences regarding citizenship, residency, or immigration status. Canadian Permanent Residents should make arrangements with immigration authorities before travelling to avoid any risks to their residency status.

Cuso International

Communications/Advocacy Officer | Volunteer Opportunity in Jamaica 

Board	of	Directors	–	British	Columbia	Girls	Choir	

giving	voice,	changing	lives,	creating	extraordinary	music	

About	Us	

The	British	Columbia	Girls	Choir	Society	(BCGC)	is	an	award-winning	choral	organization	
committed	to	empowering	young	voices	through	exceptional	music	education	and	unforgettable	
performance	opportunities.	Our	society	was	founded	in	1998	as	AcademyWest	Schola	Cantorum	
and	in	2004	changed	the	name	to	the	British	Columbia	Girls	Choir.	Hundreds	of	young	singers	have	
been	empowered	to	excel	in	music	and	in	life	through	BCGC’s	world-class	music	education,	
transformative	performances,	and	global	experiences.		

Our	choristers	have	performed	alongside	world-renowned	ensembles	and	solo	artists	such	as	
the	Vancouver	Chamber	Choir,	Chor	Leoni,	Elektra,	Ben	Heppner	and	The	Nylons	and	have	
performed	in	iconic	venues	and	cultural	landmarks	across	Europe,	Australia,	China,	and	the	
Americas.	In	2018,	BCGC	earned	the	title	of	Children’s	Choir	of	the	World	at	the	
prestigious	Llangollen	International	Musical	Eisteddfod	in	Wales.	

Currently,	BCGC	serves	up	to	150	+	singers	across	five	choir	levels,	from	Grades	1	through	12,	
including	the	annual	SpringSing	Education	Outreach	Program,	which	brings	together	young	
singers	in	Grades	4	to	6,	to	work	under	the	leadership	of	Artistic	Director	Cassie	Luftspring	and	
culminates	in	a	performance	at	our	season	finale	concert.	Our	singers	come	from	12	communities	
across	the	Lower	Mainland,	including	Burnaby;	Coquitlam;	Langley;	Maple	Ridge;	Mission;	New	
Westminster;	North	Vancouver;	Pitt	Meadows;	Port	Coquitlam;	Port	Moody;	Surrey;	and	Vancouver.	

At	BCGC,	we	are	proud	to	offer	a	rich	and	supportive	environment	that	fosters	teamwork,	discipline,	
and	musical	excellence.	Singers	develop	lasting	friendships	in	a	safe,	respectful	and	supportive	
environment	that	nurtures	their	musical	and	personal	growth,	with	bene]its	extending	beyond	the	
music:	BCGC	programs	build	con]idence	and	foster	social	and	personal	responsibility,	while	offering	
a	welcoming	community	for	singers	and	their	families.	

Our	Staff	

BCGC’s	dedicated	staff	includes	the	Artistic	Director	and	collaborative	pianist;	the	General	Manager,	
a	part-time	Administrative	Assistant/Social	Media	Manager;	and	an	external	accounting	firm.	All	
the	staff	work	closely	together	to	deliver	the	BCGC	programs.	The	Board	of	Directors	oversees	the	
Society	and	supports	the	staff	for	all	important	decisions.	

What	We’re	Looking	For		

BCGC	is	currently	seeking	two	or	more	members	from	the	community	to	join	our	Board	of	
Directors.	This	is	an	exciting	opportunity	to	contribute	to	a	dynamic,	world-class	arts	organization	
that	is	shaping	the	next	generation	of	musicians	and	leaders.		

We	are	especially	interested	in	individuals	with	skills	and	experience	in	the	following	areas:	

 • Fundraising	&amp;	Development:	Experience	in	securing	individual	gifts	and/or	corporate	
sponsorships,	leading	fundraising	campaigns,	and	building	strong	relationships	with	donors	
and	community	partners.	


 • Marketing:	Expertise	in	planning,	implementing,	and	evaluating	marketing	initiatives	to	
increase	public	awareness,	engagement,	and	both	choir	and	audience	growth.	

 • Accounting	&amp;	Financial	Oversight:	Background	in	financial	management	(bookkeeping	
and/or	accounting	designation),	including	budgeting,	financial	reporting,	to	ensure	the	
financial	sustainability	of	a	nonprofit	organization.	

While	we	are	actively	seeking	expertise	in	the	areas	above,	we	welcome	expressions	of	interest	
from	anyone	passionate	about	our	mission	of	giving	voice,	changing	lives,	and	creating	
extraordinary	music.		

Board	Responsibilities	and	Eligibility	

The	British	Columbia	Girls	Choir	Society	Board	of	Directors	is	comprised	of	5-9	Directors,	each	of	
whom	must	be	a	member	of	the	Society.	Society	membership	is	open	to	those	who	are	19	years	of	
age	or	older,	are	interested	in	advancing	the	purposes	and	supporting	the	activities	of	the	Society	
and	agree	to	abide	by	the	Society’s	Code	of	Conduct.	Annual	society	membership	is	$10	per	year.	
The	majority	of	Directors	must	not	be	parents	of	singers	enrolled	in	the	choir’s	programs	in	the	
current	choral	year	(currently	September	2025	–	June	2026).	Due	to	our	current	Board	
composition,	we	are	not	currently	able	to	accept	applications	from	current	choir	parents;	we	expect	
the	next	parent	vacancies	to	open	in	September	2026.	

Time	Commitment			

Currently	the	BCGC	Board	of	Directors	meets	every	two	months	for	a	total	of	between	six	and	eight	
meetings	each	year.	Meetings	are	typically	two	hours	or	less	and	alternate	between	being	held	in-
person	and	online	via	Zoom.	Directors	are	also	required	to	attend	the	Society’s	Annual	General	
Meeting	(typically	held	in	November)	and	asked	to	attend	an	annual	one-day	Board	Retreat	
(typically	held	in	June).	Directors	will	be	invited	to	participate	on	board	committees	and/or	as	part	
of	special	projects.	

How	to	Apply		

If	you	are	interested	in	our	mission	of	giving	voice,	changing	lives,	and	creating	extraordinary	music,	
and	want	to	make	a	real	impact	on	young	musicians'	lives,	we’d	love	to	hear	from	you!	To	apply,	
please	send	an	expression	of	interest	to	<a href="mailto:bcgcapplications@gmail.com" target="_blank">bcgcapplications@gmail.com</a>	by	Saturday,	October	25,	
2025.	New	Directors	will	be	elected	at	our	Annual	General	Meeting	on	Saturday,	November	22	in	
Coquitlam.		

For	more	information	or	any	questions,	please	reach	out	to	<a href="mailto:bcgcapplications@gmail.com" target="_blank">bcgcapplications@gmail.com</a>.			

<a href="mailto:bcgcapplications@gmail.com" target="_blank">mailto:bcgcapplications@gmail.com</a>
<a href="mailto:bcgcapplications@gmail.com" target="_blank">mailto:bcgcapplications@gmail.com</a>

British Columbia Girls Choir Society

Join the British Columbia Girls Choir Society's Board of Directors

We’re gearing up for a spectacular evening—and we need your help to make it shine!On&nbsp;Thursday, November 20, 2025, The Kelty Foundation is hosting&nbsp;<a href="https://www.thekeltyfoundation.org/highstakes" target="_blank">High Stakes Casino Night</a> at Vancouver’s iconic&nbsp;Hollywood Theatre. This fun-filled night will include casino games, cocktails, music, a silent auction—and all proceeds will go toward our&nbsp;Kind Mind Program, which brings essential mental health tools and resources directly into BC schools.We’re currently looking for volunteers to help bring the night to life!&nbsp; From greeting guests, helping with set-up and decor, to managing silent auction items or helping with tear-down—we have a variety of roles and time slots available. Whether you’re looking to lend a hand for a couple of hours or join us for the whole night, we’d be so grateful to have you on the team.12:00pm – 5:00pm | Setup Crew (6 volunteer spots) 6:00–8:30pm | Guest Arrival &amp; Reception (10 volunteers spots) 8:10–10:00pm | Auction &amp; Direct Ask (10 volunteer spots) 10:30pm – 12:00am | Teardown Crew (6 volunteers)If you’re interested, please email -&nbsp;<a href="mailto:gillian@thekeltyfoundation.org" target="_blank">gillian@thekeltyfoundation.org</a>We’ll be in touch with more details, including your assigned role, shift, and a short orientation.Thanks so much for considering—and for helping us make High Stakes a success!Sincerely,

The Kelty Foundation

Volunteer with The Kelty Foundation to Support Youth Mental Health – High Stakes Casino Night

Job TitleTexting Supervisor - Full-Time ContractShift IDTEO-1130-FTE69LocationOutside QuebecStart DateShift DescriptionRotational Schedule: Week 1 - Sunday, Wednesday, Thursday, Friday, &nbsp;Week 2 - Monday, Tuesday, Wednesday, Saturday. 32 average weekly paid hours.Wage:31.91Job Type:Relief - PermanentThe opportunityAre you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and only 24/7 e-mental health service in the country and a global leader in innovation for youth and their well-being.&nbsp;Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?Presentation of the organizationKids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services. &nbsp;Young people reach out to Kids Help Phone’s professional counselors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. &nbsp; Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling. &nbsp;&nbsp;To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:<a href="https://jeunessejecoute.ca/eveillelespoir/cabinet-de-campagne/?_ga=2.165070079.1982610611.1693488575-1486174939.1688479778&amp;_gac=1.123141881.1689791536.Cj0KCQjwk96lBhDHARIsAEKO4xbQu_25GZcKRNCO0lmGB675MSvN8WDyfA3plQINoVXGWsaE8dqnmp8aAtR1EALw_wcB" target="_blank">Feel Out Loud</a>– a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada &nbsp;&nbsp;<a href="https://www.youtube.com/watch?v=qSv8uWZ94WY" target="_blank">What I Wouldn't Do (North Star Calling</a>), , a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud.Job description and responsibilities:As a supervisor, the role is to<ul><li>Supervise volunteer crisis responders through an online platform;</li><li>Ensure that people who use our service receive timely, high-quality support</li><li>Support the text messaging service by taking conversations, in times of high demand, and in accordance with existing protocols;</li><li>Provide clinical support to assist volunteer crisis responders in crisis situations and make timely decisions to ensure the safety of those contacting us;</li><li>Liaise with emergency and child protection services as required;</li><li>Engage and support the volunteer crisis responder community through group conversations to motivate, thank, guide, etc.;</li><li>Work as a team with other supervisors, maintaining ongoing communication and collaboration;</li><li>Other duties as assigned</li></ul>Profile:<ul><li>Bachelor degree in a field of support and/or health (social work, psychology, criminology, sexology, guidance, and other related fields);</li><li>Master degree in these fields or related field is considered an asset;</li><li>A minimum of 2 years of professional experience in crisis intervention and employee and/or volunteer supervision;</li><li>Good knowledge of mental health and ability to conduct risk assessments, safety plans, suicide, self-harm, addictions, etc.</li><li>Knowledge of laws and services that affect the lives of Canadian children and youth;</li><li>Good clinical judgment and understanding of confidentiality role and limitations;</li><li>Ability to prioritize, make decisions in a crisis, communicate and work as a team;</li><li>Willingness to work in a 24/7 environment;</li><li>Bilingualism (French and English</li></ul>If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele.A key outcome of the Supervisor role is to ensure that youth receive high quality support in a timely way and that all Key Performance Indicators (KPI) for texting services are met or exceeded. Candidates should expect to build community with volunteer responders within an online platform. This work involves a high volume of contacts and priorities that can change very quickly. Texting supervisors regularly supervise 10-15 volunteers and 12-16 conversations with service users simultaneously.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.The window for applications ends 11:59pm on the job posting close date listed above.The application processTo apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.About KHP, Canada’s Unlock The Hope Youth CharityKHP is Canada’s first and only free, multilingual and confidential e-mental health service that’s always open, offering youth from coast to coast to coast support and a non-judgmental space to Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker that helps give young people’s feelings a place to go through unparalleled e-mental health solutions. With innovation in our DNA, KHP integrates data, technology, clinical expertise and more to help deliver a personalized well-being experience for all youth, so they can thrive in their world, no matter where life takes them. For more information and opportunities to help young people let their feelings out, you can visit&nbsp;<a href="https://kidshelpphone.ca/" target="_blank">KidsHelpPhone.ca</a>.Inclusion, Diversity, Equity and Accessibility (IDEA)KHP has a role to play in effecting social change and advancing equity. This is why the practice of IDEA is critical to us. KHP has a long history of celebrating and advancing IDEA through our tailored programs, services, policies, initiatives and task forces with contributions and leadership from teams across the organization. We will not waver on these commitments and will continue leading the way in making the workplace, and the world young people live in, more inclusive, diverse, equitable and accessible.We believe it’s critical that our services empower everyone who interacts with us to bring their authentic selves to an environment of mutual respect.&nbsp;An open and diverse community can foster the inclusion and amplification of voices that have been, and continue to be, underrepresented.&nbsp;As such, we welcome applicants from equity-deserving communities (e.g.&nbsp;<a href="#_msocom_1">[ST1]</a>&nbsp;Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP and help us better support the needs of youth from coast to coast to coast.&nbsp;To learn more about how we are committed to advancing IDEA, you can explore&nbsp;<a href="https://kidshelpphone.ca/get-involved/about-us/idea-strategy-action-plan/" target="_blank">KHP’s IDEA 2023–2027 Strategy and Action Plan</a>.&nbsp;AccommodationsKHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.Compensation and benefitsSalaries at KHP are determined by candidate experience, qualifications and specific skill sets, as well as market and operational considerations. Potential additional benefits at KHP include:<ul><li>Hybrid work model</li><li>Comprehensive Employee&nbsp;Benefits Program</li><li>Emergency Travel Assistance</li><li>CAAT Pension Plan</li><li>Wellness programs</li><li>Recognition awards</li><li>Employee and Family Assistance Program (EFAP)</li></ul>Candidate verificationThe successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.&nbsp;PrivacyKHP cares about your privacy! We’re required to save select information about opportunities, applications and interviews for set periods of time.&nbsp;To learn more, you can explore KHP’s&nbsp;<a href="https://kidshelpphone.ca/privacy-policy/" target="_blank">Privacy Policy</a>&nbsp;or contact us using our&nbsp;<a href="https://kidshelpphone.ca/get-involved/contact-us/" target="_blank">general form</a>.Message to agenciesKHP doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP is deemed gratuitous. KHP won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

Kids Help Phone

Texting Supervisor - Full-Time Contract - Outside QC

Job Title: CoSA BC Administrative Coordinator Location: Home Office, Vancouver Reports to: Board Chair Position Type: Part-time (30 hours/week) Salary: $48,000 – $50,000/year&nbsp; Job Purpose: Provide administrative leadership for CoSA BC, acting as the organization's representative to funders, donors, stakeholders, and the community. Emphasize administrative management, fundraising, strategic planning, and board support while overseeing day-to-day operations of the Vancouver Circles. This position shares co-equal executive leadership with the Operations Coordinator.&nbsp;

Circles of Support and Accountability BC

CoSA BC Administrative Coordinator

<h3>Organizational Profile&nbsp;</h3>Situated on the unceded and occupied territories of the Coast Salish Peoples, including the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), Sel̓íl̓witulh (Tsleil-Waututh), and Stó:lō nations, the Vancouver Aboriginal Child and Family Services Society (VACFSS) is a leader in delivering culturally grounded, restorative family services to urban Indigenous families within the City of Vancouver. VACFSS offer a full spectrum of services encompassing Family Reunification and Preservation, Guardianship, Child Protection, and Resources.&nbsp;<h3>About the Role&nbsp;</h3>Reporting directly to the Board, and serving Vancouver, the Chief Executive Officer (CEO) is responsible for overseeing the planning, development, administration, communication, delivery, and evaluation of all programs and operations consistent with Board approved policies, goals, and objectives in accordance with financial, statutory, and other requirements.&nbsp;The CEO position is designed to provide effective leadership in conducting the strategic priorities and operational plans of the organization, to ensure that Indigenous children, youth and families have access to a continuum of services that foster family preservation while promoting the health and well-being of children. The CEO ensures that Indigenous core cultural competencies are integrated and prioritized within policy and practice, and that a high standard of effective and quality service delivery is provided to Indigenous children, youth, and their families with a commitment to valuing Indigenous identity and restorative practices. The CEO also champions a workplace culture that actively promotes anti-racism, fostering inclusion and equity through policy, practice, and leadership accountability. The CEO has a functional relationship with the Ministry of Child and Family Development in terms of legislative, fiscal, and operational reporting requirements, contract obligations, and service accountabilities. The CEO tracks, responds, and navigates areas of risk management including issues requiring legal and/or related administrative response.&nbsp;This is an integral opportunity for a CEO who leads with cultural humility, agility, and deep respect for the diverse Indigenous protocols and perspectives. The successful candidate will have deep awareness of the significance of cultural protocols when working with Indigenous families, Nations, and communities. The CEO will understand the historical and contemporary realities of Indigenous peoples in Canada and support the reclaiming of cultural practices that are essential to decolonization and promote healing.&nbsp;It is expected that the position will be hired at $175,000- $206,000, supplemented by a competitive total compensation package. This position is open to all qualified candidates meeting the education and experience requirements; however, preference will be given to qualified Indigenous (First Nation, Metis or Inuit) candidates as per Section 42 of the BC Human Rights Code.&nbsp;<h3>Contact Details</h3>Should you be interested in learning more about this unique opportunity with the Vancouver Aboriginal Child and Family Services Society, please contact Harbour West Consulting at 604- 998-4032 or forward your resume, a letter of introduction and the names and contact information for three references in confidence to <a href="mailto:info@hwest.ca" target="_blank">info@hwest.ca</a>.

Harbour West Consulting Inc.

Chief Executive Officer

WHO WE ARE&nbsp;&nbsp;Up With Women / Exponenti’elles is a national charity dedicated to helping women and gender diverse individuals experiencing low income build a sustainable pathway out of poverty and realize their full potential. Currently serving in 5 provinces (British Columbia, Alberta, Ontario, Quebec and Nova Scotia) and growing, Up With Women/Exponenti’elles is committed to serving our clients in the official language of their choice, anywhere within our service areas.&nbsp;&nbsp;WHAT WE CAN OFFER&nbsp;We are a team of passionate, innovative professionals, many with lived experience of the intersecting issues of poverty. We are flexible, pro-parent, pro-mental health, and pro-human. Together, we take pride in cultivating a thriving and enjoyable workplace that values diversity, equity, and inclusion. Click <a href="https://vimeo.com/949686294/b0db104ed9" target="_blank">here</a> to hear directly from our employees about what it’s like to work with us.&nbsp;Benefits:&nbsp;15 days paid vacation, 7 personal leave days, Office Closure between Christmas and&nbsp; New year, Health Plan (Paramedical and Dental), Health Spending Account, group insurance (Life, Dependent Life, AD&amp;D), Peace of Mind plan (i.e. prescription drugs, accidental dental, hospital care, etc.), birthday off, internal psycho-social resources, access to one on one coaching as available, and a positive and innovative office culture grounded in our core values of humanity, integrity, humour and results.&nbsp;&nbsp;WORKING CONDITIONS&nbsp;<ul><li>Working hours: This position is full-time. You are expected to work 35 hours per week, over 5 days.</li><li>Hybrid work arrangement:&nbsp;You are required to work from the UWW/EXP office in Downtown Vancouver at least one (1) day per week, scheduled in coordination with their Manager. You must also be available to report to your assigned office on other days as requested by your Manager.</li><li>Eligibility to work in Canada: We offer a safe and inclusive workplace for people of all backgrounds and experiences. We strongly encourage individuals from underrepresented groups—especially in the social services sector—to apply.</li><li>You must be eligible to work in Canada. This means you must be a Canadian citizen, a permanent resident, or hold a valid work permit.&nbsp;</li><li>If your application is successful, a police information check (E-PIC) may be required.&nbsp;</li><li>Some travel within Canada may be necessary.&nbsp;</li><li>You may occasionally be required to work outside of regular business hours (evenings and weekends).&nbsp;</li></ul>WHO YOU ARE&nbsp;You share our passion for gender equity and poverty reduction and thrive in a collaborative, values-based culture where creativity and innovation are rewarded. You are a proactive individual with frontline experience supporting a diverse clientele in the social services sector and understand the importance of teamwork and collaboration. In addition to demonstrating high professionalism, you possess excellent interpersonal skills and are eager to work and grow within a recognized, innovative, and high-impact charitable organization.&nbsp;Your commitment to teamwork, partnership, collaboration, trauma-informed practices, and empowering our clients will be essential in helping our team and organization ensure that more women and gender-diverse individuals in need receive the necessary support to find a sustainable path out of poverty.&nbsp;Reporting to the Regional Manager, Western Canada, you will be based in Vancouver or Great Vancouver area and will manage relationships with clients, community partners, and various other stakeholders. You will also undertake related administrative and operational functions.&nbsp;WHO YOU AREYou share our passion for gender equity and poverty reduction and thrive in a collaborative values-based culture where creativity and innovation are rewarded. You are a self-starter with front-facing experience supporting a diverse array of clients within the social services sector who understands the importance of teamwork and collaboration. You are a professional with excellent interpersonal skills who is excited about the opportunity to work and grow in a proven, innovative, and entrepreneurial high-impact charity.Your commitment to teamwork, partnership, collaboration, trauma-informed practice and empowerment will help our team and organization ensure that more women and gender diverse individuals in need are well-served and on a sustainable pathway out of poverty.Reporting to the Regional Manager, you will be based in Vancouver and be responsible for the management of relationships with clients, community partners, and various other stakeholders as well as being accountable for related administrative and operational tasks.WHAT YOU WILL DO<ul><li>Establish and manage relationships with clients, community partners, volunteers, and other stakeholders as needed.</li><li>Deliver informative and engaging presentations about our program to community partners and prospective clients, both virtually and in person.</li><li>Cultivate and maintain strong relationships with partner organizations and their staff to foster sustainable and effective collaboration.</li><li>Execute key program activities, including client outreach and recruitment, intake, onboarding, regular follow-ups, and support.</li><li>Participate in program events, job fairs, and other activities as needed.</li><li>Plan, organize, and co-facilitate regular group sessions with clients as required.</li><li>Support the planning, organization, and recruitment of facilitators for client workshops.</li><li>Monitor the implementation of program processes and policies to deliver high-quality services and ensure continuous quality improvement.</li><li>Create and update client files, program documents and presentations, filing them in accordance with organizational policies and procedures.</li><li>Facilitate positive relationships within the program team, with other departments, and with stakeholders at large.</li><li>Program Evaluation: Continuously assess the program's effectiveness and make recommendations for improvement. Implement necessary changes based on evaluation findings.</li></ul>Other duties assigned as required.WHAT YOU OFFERRequired<ul><li>Experience working with a diverse clientele, including individuals who have experienced poverty, housing or employment instability, trauma, gender-based violence, mental health and addiction issues, and disabilities.</li><li>Experience in community outreach, including developing and maintaining relationships with various stakeholders in the sector, and effectively promoting programs and initiatives.</li><li>Understanding and commitment to concepts and issues related to diversity, equity, inclusion, and anti-oppression, especially as they apply to women and gender-diverse individuals living in poverty.</li><li>Excellent skills in navigating and developing relationships within the community services sector to provide resources to our clients based on their needs.</li><li>Excellent oral and written communication skills, with the ability to effectively convey and present information to all stakeholders.</li><li>Strong project management skills and proven ability to work on multiple projects simultaneously.</li><li>Demonstrated ability to take initiative and work independently as well as part of a team while maintaining good communication with colleagues.</li><li>Strong interpersonal, organizational, and administrative skills, with great attention to detail.</li><li>Excellent computer skills with proficiency in word processing, presentation, email, and calendar software, search engines, and web-based platforms.</li><li>Respect for privacy and the ability to exercise tact and discretion.</li><li>Proficiency in written and spoken English .</li></ul>Assets<ul><li>Experience in conducting client intake.</li><li>Knowledge of customer relationship management (CRM) software, in particular Salesforce.</li><li>Experience in developing and facilitating client workshops.</li><li>Working fluency in French.</li></ul>

Up With Women/Exponenti'elles

Program Coordinator, Western Canada

&nbsp;Job TitleRemote Part Time Overnight &nbsp;Permanent, Bilingual Texting SupervisorShift IDTEO 1102 PTB 62LocationRemote; Outside QC &amp; ONStart DateShift DescriptionRotationalDepartment:TextingReports To:Manager, Texting SupervisionSalary:31.91Salary after 1 year of service:&nbsp;Overnight Premium :$2.00/hourOvernight Annual Bonus:&nbsp;$200 for each year on an overnight shift scheduleBilingualism Premium:$1.50/hourLast Reviewed:March 2023Job Posting Close Date:October 17 2025Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?Presentation of the organizationKids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services. &nbsp;Young people reach out to Kids Help Phone’s professional counselors and trained volunteers&nbsp;from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. &nbsp;Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling.&nbsp; &nbsp;To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:&nbsp;<a href="https://kidshelpphone.ca/unlockhope/campaign-cabinet/" target="_blank">The&nbsp;Feel Out Loud Campaign Cabinet</a>&nbsp;– a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada &nbsp;<a href="https://www.youtube.com/watch?v=wJEbpLfv5zs" target="_blank">What I Wouldn’t Do (North Star Calling)</a>,&nbsp;a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective&nbsp;Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud.Job description and responsibilities:As a supervisor, the role is to&nbsp;<ul><li>Supervise volunteer crisis responders through an online platform;</li><li>Ensure that people who use our service receive timely, high-quality support</li><li>Support the text messaging service by taking conversations, in times of high demand, and in accordance with existing protocols;</li><li>Provide clinical support to assist volunteer crisis responders in crisis situations and make timely decisions to ensure the safety of those contacting us;</li><li>Liaise with emergency and child protection services as required;</li><li>Engage and support the volunteer crisis responder community through group conversations to motivate, thank, guide, etc.;</li><li>Work as a team with other supervisors, maintaining ongoing communication and collaboration;</li><li>Other duties as assigned</li></ul>Profile:&nbsp;<ul><li>Bachelor degree in a field of support and/or health (social work, psychology, criminology, sexology, guidance, and other related fields); </li><li>Master degree in these fields or related field is considered an asset;</li><li>A minimum of 2 years of professional experience in crisis intervention and employee and/or volunteer supervision;</li><li>Good knowledge of mental health and ability to conduct risk assessments, safety plans, suicide, self-harm, addictions, etc.</li><li>Knowledge of laws and services that affect the lives of Canadian children and youth;</li><li>Good clinical judgment and understanding of confidentiality role and limitations;</li><li>Ability to prioritize, make decisions in a crisis, communicate and work as a team;</li><li>Willingness to work in a 24/7 environment; </li><li>Bilingualism (French and English&nbsp;</li></ul>If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele.A key outcome of the Supervisor role is to ensure that youth receive high quality support in a timely way and that all Key Performance Indicators (KPI) for texting services are met or exceeded. Candidates should expect to build community with volunteer responders within an online platform. This work involves a high volume of contacts and priorities that can change very quickly. Texting supervisors regularly supervise 10-15 volunteers and 12-16 conversations with service users simultaneously.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.The window for applications ends 11:59pm on the job posting close date listed above.Benefits: &nbsp;<ul><li>Remote environment </li><li>Wellness Program </li><li>Dental care, </li><li>Vision care, and &nbsp;</li><li>RRSP Matching </li><li>Life Insurance </li><li>Emergency Travel Assistance </li><li>Accidental Death Insurance </li><li>Other healthcare benefits to promote physical and psychological well being&nbsp;</li></ul>&nbsp;The Small Print:Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.&nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people. &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to H+K Strategies Canada is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

Bilingual Texting Supervisor, Remote - Part-Time - Outside QC/ON

Business Unit:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Rick Hansen Foundation School Program&nbsp;(RHFSP)Reports to: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sr. Director, Awareness&nbsp;Status: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Full-time, OngoingSalary Range:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $61,100.00 - $76,400.00 per yearLocation: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; RHF Office in Richmond, BC, hybrid and/or remoteFounded on the legacy of Rick Hansen’s Man In Motion World Tour, the Rick Hansen Foundation (RHF) is a Canadian registered charity with the vision of creating a fully inclusive and accessible world where people with disabilities are living to their full potential. Through our programs and partnerships, we break down barriers for people with disabilities by changing attitudes, creating accessible spaces and inspiring an inclusive society.RHF values diversity in the community and the workplace. We are committed to building a diverse workforce representative of the&nbsp;communities we serve.&nbsp;We welcome applications from all qualified candidates including Indigenous peoples, individuals of all genders and sexual orientation, race, ethnic origin, disability, age, and religion and anyone living at the intersection of these identities.RHF is a dynamic and rewarding place to work. Our success begins with our people. If you’re interested in being a part of our innovative team we hope that you will consider this opportunity with us. If you do not meet the required education, experience and skills but have a combination of&nbsp;lived and professional experience, we encourage you to&nbsp;apply.JOB SUMMARY&nbsp;The Manager, Rick Hansen Foundation School Program (RHFSP)manages the day-to-day operations and delivery of the RHFSP program. This position is responsible for&nbsp;policy and strategy recommendations, as well as developing and implementing programming and operational policies and procedures.&nbsp; &nbsp;WORKING RELATIONSHIPS&nbsp;Reporting to the Sr. Director, Awareness, the Manager, RHFSP is a key part of the Rick Hansen Foundation (RHF) management team and works closely with other RHF units including Marketing &amp; Communications (MarComm),&nbsp;Finance, Rick Hansen Foundation Accessibility Certification (RHFAC), Resource Development (RD), and Evaluation.&nbsp;&nbsp;The Manager, RHFSP works closely with the RHFSP team to support growth and deepen program impact through strategic engagement activities, and relevant RHFSP offerings.&nbsp;This position may also supervise contractors, interns and consultants.&nbsp;ALL STAFF: KEY ACCOUNTABILITIESAs an integral member of the RHF team and as expected of all staff, this position actively participates with:<ul><li>Strategy</li><li>Organizational Culture<ul><li>Contributes in regular sessions, develops goals, supports and implements action plans.</li></ul></li><li>Inclusion, Diversity, Equity and Accessibility (IDEA)</li><li>Values</li></ul><ol><li>We Collaborate Authentically&nbsp;</li><li>We Engage Respectfully&nbsp;&nbsp;</li><li>We Keep Our Promises&nbsp;</li></ol>KEY ACCOUNTABILITIES&nbsp;<ul><li>Reviews, identifies and provides recommendations to the Sr. Director, Awareness on the improvement and/or enhancement of the RHFSP unit; &nbsp;</li><li>Recruits, trains, coaches, manages and terminates staff;&nbsp;</li><li>Contributes to and makes recommendations to strategic and operational plans and reviews;</li><li>Prepares and completes action plans including: implementing production, productivity, quality and customer-service standards; resolving issues and problems; and conducting program reviews;</li><li>Contributes to the preparation of the annual budget, forecasts and expenditure schedules. Reviews financial management reports and initiates corrective actions;</li><li>Manages the day-to-day operations of the RHFSP team including:<ul><li>ensuring relevant, accessible and user-friendly RHFSP resources (e.g., lessons, activities, videos), managing the online resource library and distribution of materials;</li><li>responsible for the development and implementation of a national and global outreach strategy and implementation;</li><li>responsible for the delivery of compelling and growing Ambassador presentations;</li><li>responsible for the ongoing delivery of post-secondary education scholarships for youth with disabilities&nbsp;</li><li>growing and delivering professional development (Educator Inclusion and Accessibility E-Learning and PD workshops);</li><li>determining potential events/partners/relationships to grow the program;</li><li>leading initiatives that develop youth as accessibility leaders both nationally and internationally, including the Youth Leadership Committee and Difference Maker of the Year Awards; and</li><li>leading new projects and RHFSP offerings as they arise;</li></ul></li><li>Evaluates data, tracks KPIs and takes corrective action to meet program and funder targets;</li><li>Oversees and acts upon market research (surveys, research interviews, focus groups etc.) and trends to improve existing and develop new RHFSP offerings;</li><li>Analyzes process&nbsp;workflows, recommends and implements changes in anticipation of continued program growth nationally and internationally;</li><li>Manages external committees in conjunction with the Sr. Director, Awareness and RHFSP team;</li><li>Works with MarComm team to identify program priorities, goals and messaging for marketing and communications activity;</li><li>Contributes to the development of stakeholder reports including funding proposals and stewardship reports, in conjunction with RD and&nbsp;MarComm teams;&nbsp;&nbsp;</li><li>Collaborates with other units in the development of cross-functional programing and operations policies;&nbsp;and&nbsp;</li><li>Performs other related duties in keeping with the purpose and accountabilities of the job.&nbsp;</li></ul>QUALIFICATIONS&nbsp;An equivalent combination of education, experience and skills/behaviours will be considered.Education/Knowledge:&nbsp;University degree in Education, Business/Marketing or an equivalent combination of education and experience.&nbsp;Certification/Designations:&nbsp;None. &nbsp;Experience/Knowledge:&nbsp;<ul><li>Minimum 7 years of related experience;</li><li>Minimum 5 years of project planning and/or program management experience;&nbsp;</li><li>Experience recruiting and managing staff, volunteers, and committees;&nbsp;</li><li>Reporting and budget management experience;</li><li>Strong planning background and knowledge of the education or youth sector at all levels;&nbsp;</li><li>Computer experience including MS Office. Working knowledge and experience with Salesforce preferred;&nbsp;&nbsp;</li><li>Knowledge of and experience with budget creation and management;&nbsp;</li><li>Not-for-profit experience is an asset; and&nbsp;</li><li>Understanding and sensitivity of issues relating to people with disabilities an asset. &nbsp;</li></ul>Skills/Behaviours:&nbsp;<ul><li>Strong leadership, influencing, strategic management and interpersonal skills;</li><li>Effective oral and written communication;</li><li>Effective customer service, problem-solving and decision-making;&nbsp;</li><li>Effective organizational and planning skills;</li><li>Strong analytical, project management and reporting skills;</li><li>Ability to maintain confidentiality;</li><li>Ability to motivate and manage a team;</li><li>Ability to manage performance and resolve conflict; and</li><li>Ability to work under pressure and meet deadlines in a fast-paced environment.</li></ul>HOW TO APPLYIf you are interested in being a part of our innovative team and are passionate about making a difference, we hope that you will consider a career with us.Interested and qualified candidates can apply quoting competition #2025-10&nbsp;by&nbsp;November 30, 2025.&nbsp;While we thank all applications for their interest, only short-listed candidates will be contacted.*Please note: The Rick Hansen Foundation is committed to providing accommodations to candidates taking part in all aspects of the selection process. Please let us know if you require a specific accommodation (i.e. virtual/web based interview, flexible scheduling, accessibility needs), so that arrangements can be made for the appropriate accommodations to be in place.

Rick Hansen Foundation

Manager, Rick Hansen Foundation School Program (RHFSP)

&nbsp;Job TitleRemote Part Time Overnight &nbsp;Permanent, Bilingual Texting SupervisorShift IDTEO 1102 PTB 63LocationRemote; Outside QC &amp; ONStart DateShift DescriptionRotationalDepartment:TextingReports To:Manager, Texting SupervisionSalary:31.91Salary after 1 year of service:&nbsp;Overnight Premium :$2.00/hourOvernight Annual Bonus:&nbsp;$200 for each year on an overnight shift scheduleBilingualism Premium:$1.50/hourLast Reviewed:March 2023Job Posting Close Date:October 17 2025Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?Presentation of the organizationKids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services. &nbsp;Young people reach out to Kids Help Phone’s professional counselors and trained volunteers&nbsp;from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. &nbsp;Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling.&nbsp; &nbsp;To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:&nbsp;<a href="https://kidshelpphone.ca/unlockhope/campaign-cabinet/" target="_blank">The&nbsp;Feel Out Loud Campaign Cabinet</a>&nbsp;– a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada &nbsp;<a href="https://www.youtube.com/watch?v=wJEbpLfv5zs" target="_blank">What I Wouldn’t Do (North Star Calling)</a>,&nbsp;a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective&nbsp;Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud.Job description and responsibilities:As a supervisor, the role is to&nbsp;<ul><li>Supervise volunteer crisis responders through an online platform;</li><li>Ensure that people who use our service receive timely, high-quality support</li><li>Support the text messaging service by taking conversations, in times of high demand, and in accordance with existing protocols;</li><li>Provide clinical support to assist volunteer crisis responders in crisis situations and make timely decisions to ensure the safety of those contacting us;</li><li>Liaise with emergency and child protection services as required;</li><li>Engage and support the volunteer crisis responder community through group conversations to motivate, thank, guide, etc.;</li><li>Work as a team with other supervisors, maintaining ongoing communication and collaboration;</li><li>Other duties as assigned</li></ul>Profile:<ul><li>Bachelor degree in a field of support and/or health (social work, psychology, criminology, sexology, guidance, and other related fields); </li><li>Master degree in these fields or related field is considered an asset;</li><li>A minimum of 2 years of professional experience in crisis intervention and employee and/or volunteer supervision;</li><li>Good knowledge of mental health and ability to conduct risk assessments, safety plans, suicide, self-harm, addictions, etc.</li><li>Knowledge of laws and services that affect the lives of Canadian children and youth;</li><li>Good clinical judgment and understanding of confidentiality role and limitations;</li><li>Ability to prioritize, make decisions in a crisis, communicate and work as a team;</li><li>Willingness to work in a 24/7 environment; </li><li>Bilingualism (French and English&nbsp;</li></ul>If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele. &nbsp;&nbsp; A key outcome of the Supervisor role is to ensure that youth receive high quality support in a timely way and that all Key Performance Indicators (KPI) for texting services are met or exceeded. Candidates should expect to build community with volunteer responders within an online platform. This work involves a high volume of contacts and priorities that can change very quickly. Texting supervisors regularly supervise 10-15 volunteers and 12-16 conversations with service users simultaneously.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.The window for applications ends 11:59pm on the job posting close date listed above.Benefits:&nbsp;<ul><li>Remote environment </li><li>Wellness Program </li><li>Dental care, </li><li>Vision care, and &nbsp;</li><li>RRSP Matching </li><li>Life Insurance </li><li>Emergency Travel Assistance </li><li>Accidental Death Insurance </li><li>Other healthcare benefits to promote physical and psychological well being&nbsp;</li></ul>&nbsp;The Small Print:Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.&nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people. &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to H+K Strategies Canada is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

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