Philanthropy Officer

Position Summary
The Philanthropy Officer plays an essential role in ensuring that Partners In Health (PIH) Canada’s fundraising and stewardship activities run smoothly and efficiently. This position helps strengthen donor relationships through prompt and personalized acknowledgment, supports the team’s prospecting and pipeline tracking, and ensures all donor information and fundraising activity are accurately maintained in Salesforce. Working closely with the major gifts and annual fundraising teams, the Philanthropy Officer contributes to donor stewardship, data integrity, and process improvement to help PIH Canada build lasting relationships and achieve its fundraising goals. A portion of the role will also provide administrative and engagement support to the National Director and PIH Canada Board of Directors.

Organizational Profile:

Partners In Health (PIH) Canada is a global health and social justice organization relentlessly committed to global health equity. PIH partners with local governments to build capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change. In a world too willing to value one human life over another, PIH stands in solidarity with the destitute, the marginalized, and the sick. We pursue a moral mission within a medical context: to provide the best health care to those who need it most. Partners In Health Canada was founded in 2011 and is based in Toronto. Visit www.pihcanada.org to learn more.

Key Responsibilities

1. Donor Stewardship and Communications (40%)

• Ensure all donors receive prompt, personalized, and meaningful acknowledgment for their contributions.
• Respond promptly to donor inquiries (in collaboration with the Donor Response Specialist), providing accurate information and a positive donor experience.
• Manage stewardship processes and calendars to ensure consistent follow-up and recognition across all donor segments.
• Work with fundraising staff to tailor communications so the right messages reach the right audiences (e.g., major donors, monthly donors, legacy prospects, event attendees).
• Track and coordinate stewardship touchpoints, ensuring timely thank-yous, reports, personalized updates, and other stewardship materials.
• Track all stewardship touchpoints in Salesforce to ensure consistency and accuracy.

2. Pipeline and Prospect Coordination (30%)

• Maintain oversight of the development team’s donor and prospect pipeline in Salesforce, ensuring moves management activities are current and accurate, and prospects are coded and assigned appropriately.
• Monitor and report on team progress related to cultivation, solicitation, and stewardship goals.
• Contribute to prospect research by identifying and qualifying potential new donors, assessing capacity, and highlighting engagement opportunities.
• Support analysis of fundraising performance metrics to inform strategy and planning.

3. Data and Systems Management (20%)

• Support monthly reconciliations with the finance team and help maintain donation and receipt backups.
• Generate dashboards, reports, and insights to track fundraising metrics (activities, actions, revenue) and identify opportunities for improvement.
• Support data hygiene, including updating donor information, coding activities, and recording interactions, and help flag data discrepancies or process improvements.
• Ensure data-driven decision-making is embedded across fundraising functions.

4. Board Liaison and Office Administrative Support (10%)

• Assist with preparation and distribution of board materials and communications.
• Coordinate logistics for board and committee meetings, including scheduling, note taking, and follow-up.
• Maintain the board file and online portal with up-to-date materials.
• Support board engagement activities related to fundraising and stewardship.
• Maintain the PIHC SharePoint page.
• Support general office coordination including managing/ordering supplies, staff retreat/event logistics, and other tasks as required.

Qualifications and Experience

• Excellent English written and verbal communication skills, with French fluency a strong asset
• Strong organizational skills with a high attention to detail and accuracy
• 2–3 years of experience in fundraising coordination, donor relations, or nonprofit administration
• Experience working with CRMs or donor databases (Salesforce experience an asset)
• Background in global health or international studies an asset
• Ability to manage multiple priorities, meet deadlines, and work collaboratively across teams
• A proactive, donor-centric, service-oriented approach to work
• Proficiency with Microsoft Office Suite
• Commitment to PIH’s mission and values of equity, solidarity, and health as a human right

Compensation:
The annual salary range for this position is $55,000 - $62,000. We offer a flexible and hybrid work schedule, a competitive health, dental, and benefits package, professional development and learning, and the opportunity to collaborate and grow with a diverse global team deeply committed to equity and social justice. Applicants must be legally eligible to work in Canada.

Application Instructions:

Please send CV and cover letter to hrcanada@pih.org with 'Philanthropy Officer’ in the subject line. Applications without a cover letter will not be considered. Applications will be reviewed on a rolling basis until the position is filled. We thank all applicants but regret we will be unable to respond to all submissions. We request that you do not follow up your application with a phone call or email. We will contact only those candidates selected for interviews. Thank you for your understanding.

Commitment to Diversity and Accessibility:

Partners In Health Canada is committed to equal opportunity and equal treatment for every prospective and current employee. We value diversity in the workplace and believe our work is stronger when it benefits from the experience and knowledge of a diverse team. Candidates from diverse backgrounds, including but not limited to Indigenous peoples, racialized and LGBTQ2+ communities, women and people with disabilities, are encouraged to apply. If contacted in relation to a job opportunity, please notify us as soon as possible of any adaptive measures you might require. Information received relating to accommodation measures will be addressed confidentially.