Family Housing Worker

INTERNAL/EXTERNAL

Job Title: Family Housing Worker

Position Type: Full-Time, Permanent, Bargaining Unit

Number of Positions: 1

Rate: $29.40 per hour

Vacation: 4 weeks to start

Benefits: Group benefits with Life Insurance, AD&D, Extended Health and Dental Care with premiums 100% paid by the employer, LTD with premiums 100% paid by employees; paid sick leave and float day

RRSP: RRSP with 6.5% employer contribution and 4% employee contribution after successful completion of probation

Hours: 37.5 per week, must be able to work flexible hours including evenings

Supervisor: Senior Manager, Family Housing Posting Date: October 28, 2025

Application Deadline: November 6, 2025

Location: 704 Mortimer Ave., 418 Dawes Road and 20 Palace Street

Why Fred Victor?

For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We are committed to ending homelessness, one person at a time.

Family Housing – provides a low barrier, safe space housing for individuals who are experiencing deep poverty, chronic homelessness and often the long-term effects of trauma. At Family housing, tenants get support and referrals to ensure they are supported to maintain their housing. The program serves a diverse group of tenants, including single adults as well as families, youth and children who may be facing varying degrees of mental health, who may be fleeing domestic violence or who may be actively using substances, experience addiction, and/or social isolation and who come from racially and ethnically diverse backgrounds.

Does this sound like work you want to be a part of?

We offer a supportive and collaborative environment, an opportunity to join a diverse team of caring professionals, and a chance to make a difference. With over 75 programs and services and more than 25 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles.

What You Will Do:

Daily Operations

· Manage the day-to-day housing operations for the Family Housing buildings at Fred Victor.

· Ensure all tenants have the necessary support to maintain their housing.

· Liaise with partners and service providers to secure additional tenant support as required.

· Coordinate with Property Services to ensure building upkeep and maintenance.

· Collaborate with Housing Administration on all matters related to Rent and Rent Geared to Income (RGI).

Tenant Engagement & Community Development

· Encourage tenant participation in developing short- and long-term community strategies.

· Use a facilitative management approach to empower tenants.

· Support tenants to advocate for themselves and take responsibility for their lives.

· Foster a safe and enjoyable housing environment.

· Plan and deliver community development activities such as: Community Potlucks, Holiday Dinners,

Recreational afternoons, Community Coffee Hours.

What You Bring to the Team:

· Degree or Diploma in social services and/or 2-3 years of proven experience, ability and skills working in not-for- profit housing.

· Strong understanding of systems that cause homelessness, poverty and discrimination, and respect for those realities.

· Demonstrated respect for, and expertise working with people who are or have been homeless, living in poverty, experiencing varying degrees of mental health, substance use, trauma, social isolation, immigration, unemployment and/or with a history with the criminal justice system.

· Strong understanding that people living on low income are a resource to resolve community issues.

· Strong understanding and commitment to social justice issues and anti-oppression practices.

· Strong understanding of and experience in community development practices.

· Well-developed conflict resolution and negotiation skills and crisis management skills.

· Well-developed interpersonal skills that will produce effective, productive, and appropriate relationships with the tenant community, external agencies and staff of Fred Victor.

· Highly developed written and oral communication skills.

· Highly developed and proven group and individual facilitation skills.

· Ability to work independently and within a team setting.

· Proven ability to give and receive constructive feedback.

· Highly developed understanding of and proven ability to communicate appropriate professional boundaries.

· Highly developed ability to prioritize and work through short- and long-term goals and remain flexible.

What Sets You Apart:

· A genuine passion for supportive housing and a commitment to tenant well-being.

· Proficiency with housing management software and databases (experience with Arcori and EMHWare is a strong asset).

· Excellent knowledge of community-based resources to provide comprehensive tenant support.

· Proven experience in planning, budgeting, and facilitating community development initiatives, such as food security programs.

· Fluency in a second language, particularly Farsi or Tigrinya, is a highly valued asset.

Compensation and Benefits

· For the Family Housing Worker, Fred Victor offers an hourly rate of $29.40 · 4 weeks of vacation to start + 1 float day

· Generous paid sick leave allowance

· A comprehensive Dental, Extended Health and LTD group benefits package includes individual and family coverage, including prescriptions, hospital accommodation, hearing care, paramedical practitioners and a wide variety of dental care. Additional insurance includes vision care and travel for emergency medical services.

· 6.5 % of your gross salary will be contributed to a group RRSP on your behalf after successful completion of probation; you will contribute 4% of your gross salary to the same RRSP.

· Access to employee and family assistance plan

How You Can Apply

Send your resume and an email describing why you want to be part of the Fred Victor Team by November 6, 2025, to Kelly Blakeman at kblakeman@fredvictor.org with Family Housing Worker in the subject line.

A Police Record Check is required by the final candidate prior to hiring.

Accessibility & Accommodation

Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities and have lived experience If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance. We strive to provide reasonable accommodation whenever requested. Information received relating to accommodation requests will be treated with confidentiality.