Director, Data Analytics & Insights

"The best prescription I've ever given is a wish." -Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish® Canada

WHAT IS YOUR BIGGEST WISH?

Is it to be part of an organization that is child-focused, values employee experience and is an inspiring workplace? If so, Make-A-Wish is for you!

Make-A-Wish® Canada creates life-changing wishes for children with critical illnesses. We are on a quest to bring every eligible child's wish to life because a wish is an integral part of a child's treatment journey. Research shows children who have wishes granted can build the physical and emotional strength they need to fight a critical illness.

“It’s been wonderful to have this wish to look forward to... It’s wonderful to see [Rowan] with something that brings him pure joy after all he’s been through and missed out on!” –Melissa, mom to wish kid Rowan (age 5, leukemia), who wished for an indoor jungle gym.

MISSION, VISION AND VALUES

Our mission is, together, we create life-changing wishes for children with critical illness. Supported by our vision to grant the wish of every eligible child. Our values are Child-Focused, Integrity, Impact, Innovation, and Community.

WHAT’S IN IT FOR YOU?

• Meaningful opportunities to make an impact and change the lives of children with critical illnesses within your community and across Canada
• A collaborative team environment where you feel valued and inspired
• An attractive compensation package that includes group health and dental premiums which are fully covered by the Foundation, RRSP, & Wish paid hours
• Annual vacation starting at three weeks & additional paid leaves
• Hybrid work model
• Work/life balance and flexibility
• Employee Wellness Program
• Corporate discounts
• Continuous learning, development and internal training opportunities
• Fun employee activities, contests, and more!

Make-A-Wish® Canada is committed to fostering a culture that aims to change lives while offering a rewarding employment experience where your contributions make a true difference every day!

WHERE YOU COME IN

We are looking for a Director, Data Analytics & Insights to join our team at Make-A-Wish Canada. Reporting to the Vice President, Technology, we are seeking an expert-level leader with strong strategy and analytics skills to establish our Business Intelligence capability. This is a hands-on, strategic individual contributor role. You will act as a thought partner to functional leaders, proactively identifying data-driven opportunities and translating insights into actionable dashboards, financial models, and forecasting tools that support business-critical decisions.

This role can be based out of any MAWC office and is a full-time, hybrid, permanent position.

WHAT YOU WILL DO

• Lead the organization’s reporting, analytics, and data governance strategy, ensuring high- quality, consistent data.
• Build and maintain scalable dashboards, data models, and warehousing solutions that support business insights.
• Oversee data architecture and integrations across platforms to ensure interoperability and long-term scalability.
• Drive advanced analytics initiatives, including predictive modeling, automation, and AI/ML applications.
• Act as a strategic advisor to leadership, translating business needs into actionable reports, models, and decision-support tools.
• Champion a data-driven culture and collaborate with cross-functional teams to understand and meet their analytics needs.
• Establish standardized reporting frameworks, processes, and documentation across the organization.
• Manage the BI project roadmap, ensuring clear priorities, transparency, and timely delivery.
• Ensure data integrity, security, and compliance through strong governance practices and quality oversight.
• Lead, mentor, and develop analytics talent while managing budgets and resources for tools and initiatives.
• Other duties as needed.

WHAT YOU BRING

• Post-secondary education in Computer Science, Information Systems, or equivalent combination of training, education and work experience.
• 10+ years of progressive experience in IT, business analytics, or related roles, with at least 5 years in a leadership capacity.
• Strong expertise in business economics, finance, and decision-making; leads confidently under pressure and motivates teams effectively.
• Deep understanding of IT capabilities with proven strategic thinking in complex settings.
• Skilled negotiator with vendors, suppliers, and consultants to achieve optimal results.
• Able to align business strategy with technical planning and develop compelling business cases to support strategic initiatives.
• Strong background in data analytics, visualization tools (e.g., Power BI, Tableau), and data management.
• Expertise in data analytics tools and programming languages such as SQL, Python, or R.
• Proven track record in leading innovative initiatives and driving organizational change.
• Excellent communication, leadership, and stakeholder management skills.
• A clear Criminal Background Check will be required.

YOUR WORK ENVIRONMENT

• Hybrid work model, with 2 days in-office per week and 3 days remote. Occasional requirement to work outside of regular office hours.

Physical/Mental Effort

• Work under pressure of tight deadlines, balancing high volume workload, and with multiple demands and changing priorities.

How to apply

If everything you’ve read so far sounds like you, we encourage you to apply now! The deadline to apply is January 5th, 2026, at 11:59pm ET.

To apply, please navigate to: https://jobs.dayforcehcm.com/en- CA/makeawishca/CANDIDATEPORTAL/jobs/1247

Make-A-Wish Canada provides equal opportunity in employment and encourages applications from all qualified candidates. Reasonable accommodations due to disability are available on request at any stage of the hiring process.

Our Commitment to IDEA

Make-A-Wish Canada (MAWC) is committed to Inclusion, Diversity, Equity, and Access (IDEA). We believe that it is essential to our mission that we build a diverse, balanced, and vibrant workforce that reflects the diversity of the communities we serve and seek to serve. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, to still apply.

Recruitment process

Our recruitment process is swift in pace. Once applications are reviewed, we will contact our shortlisted candidates. Our typical process includes a phone screen, one or two interviews, and reference checking, followed by an offer and a criminal background check for the successful candidate. We would like to thank all applicants for their interest in working with us!

ABOUT MAKE-A-WISH® CANADA

In the past 40 years, Make-A-Wish Canada has granted over 40,000 wishes across the country, with 2,000 of them last year alone. As an independently operating affiliate of Make-A-Wish International, Make-A-Wish Canada is part of the network of the world’s leading children’s wish- granting organization. We serve children in every community in Canada, and in more than 50 countries worldwide.

JOIN OUR ONLINE COMMUNITY

For more information on how you can support Make-A-Wish® Canada or get involved please visit our website at makeawish.ca.