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Advertiser Help
CharityVillage Help > Advertiser Help > Advertiser Account Questions
Related Questions
· How do I edit my profile?
· How do I change my e-mail address?
· How do I change my password?
· How do I add a logo to my profile?
· How do I find the size of my logo?
· Why can't I change the organization name in my profile?
· How do I create an organization profile?

 
 
I forgot my username/password. How do I retrieve it? (Printer friendly version - PDF)

If you have forgotten your username and/or password, just go to the Advertiser log-in page and put your e-mail in the field under the "Forgot your Password" section. Then click the "Submit" button and we will e-mail your username and password to you.

If you have changed your e-mail and can't remember your username or password, please contact the HelpDesk.

Please note: If you share an e-mail with others in your organization or if you have multiple CharityVillage accounts, you should not use the automatic reminder service. Please call or e-mail the HelpDesk.


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