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| Path: Main Street : FAQs about site development changes coming spring 2008 |
Frequently Asked Questions (FAQs) about site enhancements coming this spring to CharityVillage.com
This page will be updated regularly with new questions and answers from now until the changes are launched on the website this spring. Use the quick links below to jump to your topic:
Advertiser FAQs
Seeker/User FAQs
General FAQs1. What will be included in these changes?
Some of the new features for Advertisers will include:Streamlined posting forms for easier and faster listing creation Save more default settings when posting listings More payment options for job listings, like the ability to pay with a credit card Completely bilingual posting forms as well as completely French posting forms More Volunteer categories A new Volunteer Duration option Checkbox to indicate if the volunteer opportunity is suitable for 40-hour high school volunteer programs The ability to post and search for ongoing and recurring events and courses Easier to search and browse by event type and duration Text editing options to add your own formatting to listings (such as bold, italics, bullets, etc. ) Reminders to let you know when your volunteer listing is about to expire News feature to help you keep up to date on what's happening at CharityVillage.com Two new sections for event listings: one dedicated to Fundraising and Community Events and another just for Professional Development events 2. Will I be able to access my old listings?
Yes. All of the listings you’ve previously posted will be available in your account. Some of the options you selected in the original posting may have to be updated, such as the job category, years of experience or salary range for example, but fields like the listing title, job description, contact information, and more will all be there.3. Will I be able to access my logo files?
Yes. All of the logo files you previously uploaded will be in your account and ready for you to use.4. Will my old listings look like they did before?
Yes and no. All of the information you previously entered into your listings will still be there (job title, description, location, etc), however the layout of the listing as you see it on the website will change. We’re improving the way listings appear to people looking at the ads. If you’d like a sneak peak at what the new pages will look like then join our Renovation Report e-letter mailing list.5. How difficult is it going to be to use the new system?
Not difficult at all. In fact the new posting system will be easier to use than our current one. If you’d like to help us beta test the new designs and see how easy they will be to use, then join our beta testing team by sending an email to beta@charityvillage.com.6. Am I going to have to re-register?
No. You will be able to use your existing username and password to access your account.7. Is there someone who can walk me through this new form? Can I call someone for help?
Of course! If you need help with using the new system you can contact your local Area manager or our Career Centre Coordinator. Click here for a complete list of names and phone numbers.8. With all these new features will Volunteer and Event listings still be free?
Yes. Posting Volunteer and Event listings will still be free at CharityVillage.com.9. How will I use these new features?
The same way you use the existing features. The new features will be in the form of drop down menus, radio buttons and text fields.10. Can I apply these new features to my old listings?
Yes. When you open up a listing you have previously posted, you will be able to use the new features to update the listing.11. Can I access previous recurring or ongoing events that I posted but were rejected?
Unfortunately no, but you will be able to re-enter the listings as brand new ads using the new features.1. What will be included in these changes?
Some of the new features for Seekers will include:The ability to save up to 50 individual listings in your account Easier functionality to turn Search Alerts on and off More options for managing your Search Alert account News feature to help you keep up to date on what's happening at CharityVillage.com 2. Will I have to re-register?
No. You will be able to access your account using your existing username and password.3. Will I be able to store/post resumes here now?
No. At this time we’re not building that functionality into the website.4. How will I save a job listing?
At the bottom of each listing there will be a “Save This Listing” button. Simply click on the button to save the listing in your account.1. What will be included in these changes?
Some of the new features will include:2. How will I search for jobs?
- There will be more searching options to help refine your searches, such as: years of experience, salary range, 40 hr highschool volunteer program and wheelchair accessibility.
- Keyword searches will be more reliable
- There will be better formatting for the “Print this Listing” feature
- Improved navigation links on the search results pages
- The ability to view a listing then easily return to the search results page
- Better functionality for emailing listings to a friend
The new search forms for job, volunteer and event listings will work in much the same way as our exiting search forms, but with more category choices to help you refine your searches. You'll also be able to search by distance from a specific postal code to make it even easier to find events, jobs, and volunteer opportunities that are close to home. As well, if you usually search with the same parameters (e.g. arts jobs in Moose Jaw), you can save default searches to save time later.3. I want to search for jobs without postal code restraints – is that possible?
Yes. You will be able to search using a postal code or the region. We're also adding many new regions to make it easier to find opportunities that are near you.Have a question about the site enhancements that wasn't answered here? E-mail maggie@charityvillage.com.
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