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Funder Focus: L. Robin Cardozo and the Ontario Trillium Foundation

May 5, 2003
By Nicole Zummach

This month in our Funder Focus, we feature the Ontario Trillium Foundation, one of Canada's largest charitable grantmaking foundations. It receives $100 million annually in government funding generated through Ontario's charity casino initiative, and distributes most of that amount through its community and province-wide grant programs. CharityVillage spoke with executive director L. Robin Cardozo about the benefits and challenges of being such a large government-funded organization, the foundation's position as the lead funder of environmental and sports/recreation groups in the province, and the importance of effective partnerships and collaboration.

CharityVillage: Although the foundation has been around since 1982, your budget was increased ten-fold in 1999 to $100 million annually. In what ways has this affected the work of the foundation?

L. Robin Cardozo: We had a very dramatic change in our operations in 1999 when the government increased our funding. There were three major things that changed. One was obviously the funding, which was a very dramatic change in and of itself. In addition to that, we introduced three new sectors that we were not funding previously. The Ontario Trillium Foundation had been a funder in the social service sector for many years. With the new funding we also introduced arts and culture, sports and recreation, and the environment. So, we then became a funder in four sectors.

The other major change was in our method of operating. Previously, we were largely a centralized operation in Toronto with some regional input. We became very much a regionalized organization in 1999. So, what that meant was that we now have 16 regional offices in the province. Each of those offices has one or more local staff representatives, as well as a local volunteer committee which reviews and recommends the approval of grants from that region.

CV: Since expanding your areas of focus, the foundation has become the largest funder of environment and sports in the province, as well as one of the largest arts funders. What are the challenges involved in being such a major funder in the province? Does it affect how you are viewed or approached by other nonprofit organizations?

LRC: Being a significant funder provides both opportunities and challenges. The major opportunity, of course, is that it does give us the chance to make a difference in the areas we fund. In the first year, we were not very well known in our new sectors of funding and I think there were players in those sectors who may have been a little bit wary of us, or uncertain of what our role was going to be. Since then, with a combination of outreach from our own initiatives as well as ongoing discussions, we have become better known, and in fact, our funds are in considerable demand. Organizations in those sectors that didn't know very much about us three years ago are now actively seeking opportunities to be funded by us. So, one of the challenges really, is being able to meet the demand in each of those sectors.

CV: Given that you are making significant contributions to sports and recreation, and the environment, do you have sense of how these areas are evolving in Ontario?

LRC:
I think the sports and the environment sectors are both very good examples of sectors that are changing and evolving, and I believe that we have been playing an active role in that. Unlike the other two sectors [social services and the arts], that perhaps have had more infrastructure, more funding, more regional and provincial presence, the sports and recreation sector and the environmental sector have been much more grassroots. There are many small organizations that are entirely volunteer-run, that have not had a long history of raising money, that have not had a long history of relationships with funders, and have not had a long history of building an infrastructure. The role that we've been playing in both those sectors has been to help them build their capacity in the sense of developing their resources, finding new ways to raise money, lay down an infrastructure, and develop longer term planning, so they are not just operating on a year to year basis.

CV: You recently released new funding guidelines. What were the most significant changes to the process and why were these changes made?

LRC: Some of the major changes have been around clarifying our guidelines, and hopefully, simplifying them for the small organizations. One of the criticisms that has been made of us in the past, particularly given that we have an interest in funding grassroots organizations, is that some of those organizations felt our application process was onerous. And we have been listening to that input. In our view, one of the major changes we've introduced is a simplified application that will hopefully make it easier for applicants to apply.

One of the other changes that we've made, again very much in response to some of the input we've had, particularly in the smaller communities, has been to allow small municipalities to apply for grants in the arts and culture, and sports and recreation sectors. Our experience of the last three years has been that, unlike the more urban centres where there has been an infrastructure of arts and culture, and sports and recreation organizations, in the smaller communities quite often the only players in these fields have been the small municipalities. There just has not been the infrastructure of volunteer-run organizations in these communities. What people were finding was that in some small communities they could not appropriately access our funding. By opening up eligibility to the small municipalities we are hopeful that members of these communities will be able to access the advantages of our funding.

CV: In 2002, you received a gold medal from the US Council of Foundations for excellence in communicating guidelines to potential grantees. What do you feel you are doing right in this area? What advice might you give to other funders who are looking to improve their own communications?

LRC: I think we have learned a lot in the last four years, and I'd like to think we've come a long way. We certainly did not have all the answers. I think perhaps our local volunteers - having volunteers across the province - has helped enormously because they have supported our local staff in being the eyes and ears in local communities. They heard, particularly in the first year or two, that a number of the small groups found us to be somewhat inaccessible. I think listening has helped us a lot.

The other thing related to that, is that as we were refining our guidelines we benefited a great deal from testing our program guidelines in the field. So we asked small organizations on a test basis to fill out the application form and talk to us in detail about what the process was like, and what was difficult to understand. In some cases we were using language that may have meant a lot to us but didn't mean a lot to grassroots organizations. We were able to clarify language in cases like that.

CV: It's clear from your web site and other publications that the foundation values accountability and transparency. Why do you feel these qualities are important to possess as a funder, and how can they benefit the nonprofit sector as a whole?

LRC: As an agency of the government it is absolutely essential that the citizens of Ontario can see us being accountable and transparent. So, our stakeholders are the government, but also all the citizens of Ontario. We have always felt that, through our web site, our ongoing reporting, our annual town hall meetings in local communities, our media releases of our grants, it is really important that everything we do be right out there so that everyone knows where every penny is spent.

The majority of players in the sector have been doing a better job of public accountability. Donors and funders of all stripes are looking for increased accountability. I think it's incumbent on all of us as funders to make sure that the accountability requirements that we place on our grantees are transparent and meaningful, but also efficient.

CV: Aside from providing grants to charitable groups, you have also distributed more than $1.2 million to community foundations in Ontario, primarily for capacity building work. Why did you choose to become involved in this type of funding?

LRC: We have funded a number of local United Ways and community foundations for their capacity building exercises. We have not funded them for their annual fundraising drives or their annual revenue as much as we have for either capital expenditures or seed money for capacity building. I think that comes right back to our mission as an organization - to work with others to make strategic investments to build healthy, caring, and economically strong communities. United Ways and community foundations are two examples of organizations that work hard in local communities to do exactly that. Our role in building their capacity, we believe, in turn builds the capacity of the entire community.

CV: In 2002, in a presentation at the Community Foundations of Canada Conference, you said "collaboration is something that should not be embarked upon lightly." What does it take to be a successful collaborator? Does being a government-funded foundation affect the nature of the partnerships you engage in?

LRC: I think funders of all types, public and private, have been working toward collaboration. Our experience has been that it is not always easy, but when it works it can be enormously powerful. When I made the comment that collaboration should not be embarked upon lightly, I would express caution that one should not go into collaborative ventures for the sake of collaboration. You go into collaborative ventures for the sake of having an impact in the local communities, if the eventual outcome is going to be meaningful. I think where mistakes may have been made in the past has been where funders have tried to collaborate where they see collaboration itself as being the end result, as opposed to the real outcome of the program.

I would certainly encourage funders to continue to try and collaborate. We have worked with a number of local foundations and with other government funders on specific collaborative ventures. We have found that if we do our homework well up front in terms of being clear on what our objectives are and making sure that we share the same objectives for the initiative, that it can work very well.

Every funder has their own individual issues, whether it's a United Way, a community foundation, a family foundation, or a government funder like us; every funder has their own unique characteristics. So yes, as a government funder we do have certain unique characteristics. But I think when one goes into a collaborative venture with other funders, as long as we all acknowledge each other's unique characteristics and make sure we are all going to work to build upon those characteristics, rather than see them as obstacles, I think they can still be effective. So in our case, for example, we would want to make sure that whatever we fund meets the ultimate requirements of the memorandum of understanding that exists between the government and ourselves.

CV: Where do you see the foundation ten years from now?

LRC: Number one, I would like to see us build upon our successful collaborations with other funders in order to increase the effectiveness of what we do. I see us continuing to have a strong local base and strong local input into our decision-making, so that we're not making grant decisions in a downtown Toronto office, but are making granting decisions based very much on local input. I would see us continuing to work to build the capacity of the sector.

Like many funders, the Ontario Trillium Foundation provides shorter term funding; our typical grants are in the range of one to a maximum of five years. We do not provide ongoing core funding, and I don't see that changing. But in order to maximize the impact of that short term funding, I see us sharpening our tools, if you like, to make sure that our funding results in longer term investment in the funded organization, and not just a one shot deal - funding something and then it's over with and done. Rather, I see us moving towards looking at how our funding can achieve longer-term impact.

L. Robin Cardozo has been CEO of the Ontario Trillium Foundation since 1999. For 11 years prior to that, he held progressively senior positions in finance and human resources at the United Way of Greater Toronto, culminating in his appointment as vice president and chief operating officer. For more information about the OTF, visit: www.trilliumfoundation.org.

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