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Workplace giving: A boon for charities without a big impact on donor chequebooks

November 19, 2001
by Nicole Zummach

Workplace giving offers benefits to both charitable organizations and donors, yet it remains a largely untapped method of donating. Many Canadians have heard of workplace charitable giving campaigns, such as those operated by the United Way or private companies, and some people participate in these programs. However, only a very small percentage of Canadian donors take advantage of this means of donating, even though the programs are simple to join, offer flexibility to the donor, and sometimes offer gift matching by employers. Still, the programs that are in place are finding success with this underused vehicle for charitable giving.

A valuable but underused means of donating


The most recent Canadian survey of donor practices, the 2000 National Survey of Giving, Volunteering and Participating (NSGVP), reports that of all solicitation methods used by charitable organizations, payroll deduction accounts for only about 3% of the total number of donations made in Canada. In terms of the total dollar value, payroll deductions made up approximately 6% of total donations in 2000. Considering the low figures, charities may wonder whether workplace giving is a worthwhile method of raising funds. However, 6% of $4.9 billion (the amount donated by individuals to charitable organizations in 2000) still means that $294 million went to the nonprofit sector through payroll/workplace giving initiatives.

The survey also found that, although most donors do not make decisions about their donations in advance, those who do plan ahead tend to give more, actually accounting for 39% of the total dollar value of all donations. Since employees who enroll in payroll donation programs are effectively planning their donations in advance, statistically they are also likely to donate more than if they weren’t enrolled. And because of the ease and simplicity of these programs, organizations usually find that retention of participants from year to year is quite good.

Networking is the key to success


Of all workplace giving programs operating in Canada, the most well known is run by the United Way. Each fall during their annual fundraising campaign, volunteers in communities across the country urge employees at participating companies to pledge their support by signing up for payroll deductions during the upcoming year. At the United Way/Centraide Ottawa, this year’s campaign has already raised $16.8 million of its $19.3 million goal and Vice President Louis De Melo says that workplace giving has generated more than 80% of that amount. "Overall we have 1,800 companies participating," says De Melo. In addition, 80-100 companies also match their employees’ donations each year, making payroll deductions a very successful venture for the United Way of Ottawa.

De Melo attributes this success to the organization’s 14,000 volunteers. "Volunteers have networks in the community and can act as a reference to companies," he explains. This year 50 new companies in Ottawa joined the payroll deduction program. Hard work by the United Way teams helps too. De Melo says that throughout the year the United Way researches new companies in the area. "We identify companies that have an employee base of at least 25 and have been in business for three years and then ask our volunteers to help in contacting and approaching these companies through their networks."

The story is much the same at the United Way of the Lower Mainland in BC. "We are always trying to source new companies," says Heather Streiner, media and public relations coordinator, adding that the best route in approaching them is through a personal connection rather than a "cold call". Close to 60% of funds generated during the year come from employee giving programs and Streiner reports that this year’s participation rates are even higher than last year.

Corporate-run programs encourage giving and volunteering


While many companies join the United Way’s program, there are some that choose to operate their own internal workplace giving programs, particularly large corporations. In 2000, Royal Bank Financial Group invested $26 million in the community, helping more than 3,200 charities and Stephen Voisin, national donations manager, says their payroll deduction program is huge. Employees can designate funds to any charity, though he finds most funds go to the United Way. The company also promotes volunteerism by allowing employees and retirees to earn grants for organizations at which they volunteer. "We currently have 1,000 volunteers signed up for the program," says Voisin. Forty hours of volunteer work earns a $500 grant for the charity of choice.

BC Hydro also supports a wide range of charities and nonprofit organizations through its successful Employees' Community Service Fund (HYDRECS). At present 41% of the company’s employees participate in the giving program, which has helped more than 900 BC charities ranging from small grassroots groups to large organizations. The HYDRECS committee, consisting of 19 representatives from across the province, chooses several special projects to support each year but employees also have the option of designating their payroll deductions to any registered charity in Canada.

New ways for employees to make a difference

Now with the growing popularity of online giving, workplace giving will soon be even easier and more accessible. The United Way is currently running a pilot project, UnitedWay@Work, in several cities across Canada. The new program allows employees of participating companies to donate funds online through a secured Internet site. CanadaHelps.org, an online donations portal, is also working to make online giving easier. Early next year they will be launching an upgraded site with enhanced tracking capabilities for corporate partners. Companies will have the ability to learn the statistics of charitable giving within their organization.

With large workplace giving programs already operating successfully throughout Canada, smaller groups may wonder where they fit into the picture. Other than corporate-run programs, most payroll giving is done through the United Way, making it difficult for smaller organizations to take advantage of this type of donation program. Fran McDougall, national executive director of the Make a Wish Foundation, points out that in most cases people who donate through payroll deductions can designate those funds to go to the charity of their choice. She suggests smaller charities could still take advantage of payroll deduction programs indirectly by raising awareness and encouraging individuals to exercise their options and designate to a particular charity.

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