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The Jargon Defined


Phone (416) 574-2480,
Fax (416) 946-1772
or
e-mail steven@charityvillage.com


Advertising With Banners at CharityVillage.com®

Since 1995, CharityVillage.com has been respected throughout the nonprofit sector for the quality, comprehensiveness and relevance of its content. Our exponential growth is proof that our efforts have paid off. Today, 200,000 regular visitors access the 3,500+ pages on our site more than 30 million times a month. These visitors come from all parts of Canada, the United States and around the world.

We are this sector's premier medium for affordable and effective promotional messaging.

CharityVillage.com has hosted hundreds of banner campaigns. See sample banners that have run on the site. Check out our new rate card and call us at (416) 574-2480 or e-mail steven@charityvillage.com to reserve your suite today.

Frequently Asked Questions:

Who do I contact with my questions or to book a campaign?
What are your banner advertising rates and what locations on the site are available?
Why are pages bundled and packaged?
I'm almost positive I want to advertise, but not 100% ready to book. Can I still reserve space, and do I have the right of first refusal?
I'm ready to book my campaign. What's the next step?
Is there a minimum or maximum duration for banner ads?
How do I pay for my banner? Do you accept credit cards?
What kind of reporting will I receive once the campaign is complete?
What if my website goes down during the campaign?
I do have a website, but I don’t have a banner.
I already have a banner ready/I have access to a web developer to create my ad. What are the ad specifications and to whom should I send the ad?


Q: Who do I contact with my questions or to book a campaign?
A: Please contact Steven Wright in Toronto at (416) 574-2480, or e-mail: steven@charityvillage.com

Q: What are your banner advertising rates and what locations on the site are available?
Click here to see our rate sheet.

Q: Why are pages bundled and packaged?
A: There are 40+ banner-enabled pages on prime areas of our website that are appropriately grouped into two packages. In some cases, this allows us to deliver a higher number of impressions than would be possible with stand-alone pages, as well as help you target specific segments of our audience.

Q: I'm almost positive I want to advertise, but not 100% ready to book. Can I still reserve space, and do I have the right of first refusal?
A: We cannot reserve your space without a 100% commitment, nor can we offer clients the right of first refusal. At any one time, several suppliers may be considering the same ad location and time slot. In some locations on the site we can to run banner ads campaigns concurrently, but we do place limitations on the number of banners displayed at each location. All banner ad positions are offered on a first-come/first-serve basis.

Q: I'm ready to book my campaign. What's the next step?
A: Select a specific package(s) and decide which month(s) to run the ad. Contact Steven Wright at (416) 574-2480, or e-mail: steven@charityvillage.com to review availability. She will then prepare an insertion order which confirms the campaign’s start date, banner ad locations, fees and any applicable taxes. This form requires your signature. Once we receive this signed form back from you along with payment, your ad space is reserved. An invoice will be mailed to you.

Q: Is there a minimum or maximum duration for banner ads?
A: All campaigns have a one-month minimum period. Clients who prefer to purchase their campaign on a straight CPM basis should contact Steven Wright at (416) 574-2480, or e-mail: steven@charityvillage.com.

Q: How do I pay for my banner? Do you accept credit cards?
A: Banner ads are invoiced when the order is placed. Campaigns must be paid in advance and may be paid with credit card or cheque. Subject to approval, exceptions are made for high volume campaigns that are booked months in advance. Goods and Services Tax (GST) applies to Canadian advertisers only.

Please mail payment (cheque, bank draft or money order, payable to "CharityVillage Ltd.") and the signed insertion order to: 295 The West Mall, Suite 118, Toronto ON, M9C 4Z4. Please contact Steven Wright at (416) 574-2480 if you would like to courier the cheque and insertion order.

Q: What kind of reporting will I receive once the campaign is complete?
A: A full banner impression report is mailed to every client upon completion of their campaign, outlining the location of the ad, its start date, end date and the total number of impressions received. CharityVillage does not track "click-throughs" on banners ad hosted on the site and it is the responsibility of the advertiser to track incoming traffic from their site. There are various ways for you to do this and your Internet Service Provider or technical staff can advise you on that. If possible, we strongly recommend you obtain access to your site’s traffic patterns before, during and after the campaign. This allows you to assess the campaign’s impact on your website traffic.

Q: What if my website goes down during the campaign?
A: CharityVillage cannot accept responsibility for any client’s website that is down. If our advertising schedule allows it, we will attempt to help you make up for lost time, provided the period of down time is significant enough to warrant an extension of the campaign.

Q: I do have a website, but I don’t have a banner.

A: We are pleased to accept banner ads created by advertising clients, design houses or advertising agencies and we recommend that you have a professional create your banner ad for you. Don’t be discouraged if you don’t have access to a designer; CharityVillage provides creative services too.

Q: I already have a banner ready/I have access to a web developer to create my ad. What are the ad specifications and to whom should I send the ad?
A: Our standard banner ad dimensions are 468 pixels wide by 60 pixels high. Please conform to this specification. We will not be responsible for the graphic distortion that may result when a banner created to a different specification is displayed at this size. We do not accept flash format or rich media banners formats. The banner ad graphic must be in either GIF or JPEG format, and should not require more than 20k (kilobytes) of memory. Exceeding this maximum will result in slow downloads that are counterproductive for both the advertiser and the host site. We reserve the right to reject a banner ad that is large enough to affect the download performance of the page on which it is mounted. Banner ad GIF or JPEG files may be sent as attachments to an e-mail message. Please use the .GIF or .jpeg filename extension. All finished banner ads must be e-mailed to maggie@charityvillage.com no less than 7 days in advance of the scheduled mounting date.

On a final note, as a service to you, we will review your site prior to ads running live. We do this to ensure the link is functioning and if we feel it's appropriate, we will suggest minor changes or modifications as a way to help you maximize your results.

If you have additional questions, please contact Steven Wright at steven@charityvillage.com or call (416) 574-2480.

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